GP Receptionist

Job summary

We are delighted to offer an opportunity for a Receptionist to join our CQC Outstanding GP Practice as part of a maternity cover position starting April 2026. This is a valued role at the heart of our organisation supporting patients, coordinating care, and helping the practice run smoothly every day.

As a GP receptionist, no two days are the same. Its a fast paced role that requires compassion, resilience, and strong communication skills but its also incredibly rewarding. You'll be joining a close knit, supportive team who take pride in delivering excellent patient care and maintaining a friendly, positive working environment.

If you're someone who enjoys helping others, thrives in a busy environment, and wants to be part of a practice that genuinely values its staff, this could be the perfect role for you.

Main duties of the job

In this role, you will be the first point of contact for our patients, providing a welcoming and professional service both in person and over the telephone and online. You'll be responsible for handling appointment bookings, signposting patients to the right services, managing enquiries, and supporting the clinical team with a range of administrative tasks. This includes maintaining accurate records, processing documentation, and helping ensure the smooth day to day running of the practice.

The position requires strong communication skills, attention to detail, and the ability to remain calm and efficient in a busy environment. You'll play an important part in delivering excellent patient care and supporting the overall operations of the practice.

About us

Our team is made up of dedicated clinicians, experienced administrative staff, and supportive management who work closely together to deliver highquality care to our community. We value teamwork, open communication, and a positive working atmosphere where everyone feels respected and appreciated.

Our reception and administrative team play a vital role in keeping the practice running smoothly, and we take pride in creating an environment where colleagues support each other, celebrate achievements, and navigate challenges as a team. We are committed to maintaining a friendly, inclusive culture where new team members are made to feel at home from day one.

As part of our practice, youll benefit from a supportive work environment, opportunities to learn new skills, and the chance to make a real difference to the lives of our patients. We believe in helping our staff grow, encouraging ideas, and ensuring everyone has the tools they need to succeed in their role.