Job summary
Patient Care Navigator
Various Hours / Opportunities Available and Locations.
Patient Care Navigator (PCN) - "What is that?" you ask
You may know us as Doctor's Receptionists. However things have changed and contrary to what people may think we don't just say "take a seat" nor do we have the power to decide who gets an appointment and who doesn't.
We play a vital role in assisting patients to access healthcare at PMG. From answering quereies at the front desk, to helping patients with prescription requests, to communicating with other teams on behalf of our patients, as well as the day-to-day admin responsibilities we undertake; we are an essential part of primary care and help our PMG patients access the help they need.
Main duties of the job
Here at PMG are looking for people with:
- Excellent communications and customer service skills,
- Attention to detail
- IT literate
- Ability to be discreet/ respect patient confidentiality
- Previous experience in a similar role is desirable but NOT essential.
Hours :15 to 20.5 hours per week with 3 different working patterns:
1) 15 hour Pattern
Tuesday 07:45-13:00, Wednesday 07:45-13:00, Friday 13:00-18:00
2) 20 Hour Pattern
Monday 13:00-18:00, Tuesday 13:00-18:00, Wednesday 13:00-18:00, Friday 13:00-18:00
3) 20.5 Hour Pattern
Monday 15:00-20:15, Tuesday 15:00-20:15, Wednesday 13:00-18:00, Friday 13:00-18:00
About us
Priory Medical Group (PMG) is an award winning large multi-site training practice based in the beautiful city of York. Our team is made up of a highly-skilled, experienced and varied work force doing their very best for our patients.
Date posted
15 April 2024
Pay scheme
Other
Salary
£11.44 an hour
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4235-24-0012
Job locations
Priory Medical Group
45 Heworth Green
York
YO31 7SX
Victoria Way Surgery
2 Victoria Way
Huntington
York
YO329GE
Employer details
Employer name
Priory Medical Group
Address
Priory Medical Group
45 Heworth Green
York
YO31 7SX