Health and Wellbeing Coach

Job description

Job responsibilities

Provide one-to-one and group health coaching support for people with one or more long-term conditions, particularly those with respiratory illnesses, based on what is important to them, with the aim of: improving peoples levels of activation, empowering people to manage their own health and improve their health outcomes.

Manage and prioritise a caseload, in accordance with the needs, priorities and support required by individuals in the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the person needs is beyond the scope of the health and wellbeing coach role e.g. when there is a mental health need requiring the patient be referred to an appropriately qualified practitioner.

Work as part of a multidisciplinary multi-agency team to promote health coaching and to be ambassadors for Personalised Care and Supported Self-Management, modelling the coaching approach in their work.

Ensure that GPs, practice nurses, practice pharmacists and other members of the primary care team understand the health coach role, how to refer to them, and which patients may particularly benefit from health coaching.

Support local health, social care and voluntary sector professionals to make appropriate referrals to the service. Promote and raise awareness of the health coaching service particularly to groups and communities that experience barriers to access.

Attend and contribute to team, practice, and PCN meetings and events as required by the service.

Work flexibly, adapting to the needs of the service and client group while maintaining the integrity of the role.

Participate in regular health coaching supervision and continual learning. This may include, but is not limited to, any or all the following:

Regular contact with clinical director

Refresher training sessions

Buddying with peers

e-learning to revisit or deepen training

On-going improvements to systems and processes

Collect service user experience and impact of health coaching as part of the delivery of personalised care. Participate and collect information that measures the impact of health coaching as an intervention that supports embedding personalised care into local health systems e.g. collect data entry relating to the health coaching activity in GP systems (EMIS)

Person Specification

Qualifications

Essential

• Knowledge and skills
• -Knowledge of the personalised care approach.
• -Understanding of the determinants of health to include social, economic and environmental factors.
• -Knowledge of the needs of patients with long term conditions.
• -Understanding of, and commitment to, equality, diversity and inclusion.
• -Knowledge of IT systems to include the ability to use word processing skills, emails and internet.
• Qualifications
• -Educated to GCSE or equivalent.
• -Demonstrable commitment to professional and personal development.
• Training in motivational coaching, behavioural change and goal setting.
• Experience in health promotion.
• Experience using clinical systems
• Approach
• -Able to build and maintain relationships whilst maintaining appropriate professional boundaries.
• -Self-motivated.
• -Team working.
• -Demonstrate a willingness to participate in shaping the future of the organisation by taking on responsibilities and projects in addition to core workload.

Desirable

• -Knowledge of public health issues in the local area.
• -Knowledge and experience of training volunteers.
• -Knowledge of community development approaches.
• -NVQ 3 or equivalent and/or relevant basic/first level professional qualification or working towards this.
• -Experience of working directly in a community development context, adult health and social care, learning support or public health/health improvement (can include unpaid work).
• -Experience of supporting people, their families and carers in a related role (can include unpaid work).
• -Experience of supporting people with their mental health, either in a paid, unpaid or informal capacity.
• -Experience of data collection and using tools to measure the impact of services.
• -Experience of partnership/collaborative working and of building relationships across a variety of organisations including the voluntary sector.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glossop Health Team (Glossop Primary Care Network)

Address

15a Pennine Road

Simmondley

Glossop

Derbyshire

SK13 6NN

Employer's website

https://www.simmondleymedicalpractice.co.uk/ (Opens in a new tab)