Job summary
The phlebotomist role at Unsworth
Medical Centre requires an enthusiastic, friendly, positive, professional
individual who enjoys working as part of a team, strives to provide a high-quality
phlebotomy service to patients registered with the practice in an efficient,
effective, courteous and confidential manner.
The role involves collecting blood samples safely and efficiently, ensuring accurate labelling and handling, maintaining infection prevention standards and delivering excellent patient care in line with practice, NHS and CQC requirements.
The phlebotomist will work collaboratively within our practice team
Main duties of the job
Clinical
Duties
Perform venepuncture safely and
competently in accordance with local and national guidelines.
Identify patients correctly using
approved identification protocols.
Ensure correct labelling,
documentation, and handling of specimens.
Prepare and maintain clinical areas
before and after procedures.
Manage patients who may be anxious,
needle-phobic, elderly, or vulnerable.
Recognise and respond appropriately to
adverse reactions (e.g., fainting).
Maintain accurate patient records using
the clinical system (e.g., EMIS, TQuest).
Support infection prevention and
control procedures.
Patient
Care
Provide a professional, compassionate,
and reassuring service.
Maintain patient dignity,
confidentiality, and privacy at all times.
Explain procedures clearly and obtain
informed consent.
Support patients with additional needs
(e.g., learning disabilities, mobility issues).
Administrative
& Organisational Duties
Ensure timely dispatch of samples to
pathology laboratories.
Monitor and maintain adequate stock of
clinical supplies.
Report equipment faults or clinical
incidents in line with practice policy.
Participate in audit and quality
improvement activities where required.
Support practice
in meeting NHS targets, QOF requirements and national standards
About us
Unsworth Medical Centre is located on the outskirts of Bury within the community of Unsworth.
We have a friendly practice team comprising of GPs, nurses,
trainee nurse associate, healthcare support workers, reception and admin staff
We work within the Whitefield Primary Care network and neighbourhood.
Job description
Job responsibilities
Key responsibilities
Clinical
Duties
Perform venepuncture safely and
competently in accordance with local and national guidelines.
Identify patients correctly using
approved identification protocols.
Ensure correct labelling,
documentation, and handling of specimens.
Prepare and maintain clinical areas
before and after procedures.
Manage patients who may be anxious,
needle-phobic, elderly, or vulnerable.
Recognise and respond appropriately to
adverse reactions (e.g., fainting).
Maintain accurate patient records using
the clinical system (e.g., EMIS, TQuest).
Support infection prevention and
control procedures.
Patient
Care
Provide a professional, compassionate,
and reassuring service.
Maintain patient dignity,
confidentiality, and privacy at all times.
Explain procedures clearly and obtain
informed consent.
Support patients with additional needs
(e.g., learning disabilities, mobility issues).
Administrative
& Organisational Duties
Ensure timely dispatch of samples to
pathology laboratories.
Monitor and maintain adequate stock of
clinical supplies.
Report equipment faults or clinical
incidents in line with practice policy.
Participate in audit and quality
improvement activities where required.
Support practice
in meeting NHS targets, QOF requirements and national standards
Job description
Job responsibilities
Key responsibilities
Clinical
Duties
Perform venepuncture safely and
competently in accordance with local and national guidelines.
Identify patients correctly using
approved identification protocols.
Ensure correct labelling,
documentation, and handling of specimens.
Prepare and maintain clinical areas
before and after procedures.
Manage patients who may be anxious,
needle-phobic, elderly, or vulnerable.
Recognise and respond appropriately to
adverse reactions (e.g., fainting).
Maintain accurate patient records using
the clinical system (e.g., EMIS, TQuest).
Support infection prevention and
control procedures.
Patient
Care
Provide a professional, compassionate,
and reassuring service.
Maintain patient dignity,
confidentiality, and privacy at all times.
Explain procedures clearly and obtain
informed consent.
Support patients with additional needs
(e.g., learning disabilities, mobility issues).
Administrative
& Organisational Duties
Ensure timely dispatch of samples to
pathology laboratories.
Monitor and maintain adequate stock of
clinical supplies.
Report equipment faults or clinical
incidents in line with practice policy.
Participate in audit and quality
improvement activities where required.
Support practice
in meeting NHS targets, QOF requirements and national standards
Person Specification
Experience
Essential
- Teamworking
- Experience of venepuncture in a healthcare setting
- Experience of working with a diverse patient group
- Experience using clinical IT systems (e.g., EMIS, TQuest, AccuRx)
Desirable
- Previous experience in a GP Practice or Primary Care setting
- Experience working with vulnerable adults or safeguarding awareness
Qualifications
Essential
- Educated to GCSE level standard minimum of 5 passes at Grade A-C (including English)
- Recognised phlebotomy training certificate
- Evidence of recent infection prevention and control training
Desirable
- NVQ Level 2/3 in Health & Social Care
- Basic Life Support (BLS) certification
Knowledge and Skills
Essential
- Know how to deal with people in a professional, courteous and friendly manner
- Understanding of confidentiality and data protection and ability to maintain it
- Knowledge of infection control and health & safety regulations
- Good communication and interpersonal skills
- Ability to manage difficult or anxious patients calmly
- Organisational Skills
- Accurate record-keeping skills
- Ability to work independently and as part of a team
Desirable
- Knowledge of NHS systems and procedures
- Ability to build and maintain effective working relationships with all members of the practice and PCN team
Other
Essential
- Professional and compassionate approach
- Reliability, punctual & commitment to team working
- Calm under pressure
- Flexible and responsive to change
- Enthusiastic
Desirable
- Ability to undertake stock control
- Willingness to undertake further training
- Ability to prioritise workload
- Highly motivated
Person Specification
Experience
Essential
- Teamworking
- Experience of venepuncture in a healthcare setting
- Experience of working with a diverse patient group
- Experience using clinical IT systems (e.g., EMIS, TQuest, AccuRx)
Desirable
- Previous experience in a GP Practice or Primary Care setting
- Experience working with vulnerable adults or safeguarding awareness
Qualifications
Essential
- Educated to GCSE level standard minimum of 5 passes at Grade A-C (including English)
- Recognised phlebotomy training certificate
- Evidence of recent infection prevention and control training
Desirable
- NVQ Level 2/3 in Health & Social Care
- Basic Life Support (BLS) certification
Knowledge and Skills
Essential
- Know how to deal with people in a professional, courteous and friendly manner
- Understanding of confidentiality and data protection and ability to maintain it
- Knowledge of infection control and health & safety regulations
- Good communication and interpersonal skills
- Ability to manage difficult or anxious patients calmly
- Organisational Skills
- Accurate record-keeping skills
- Ability to work independently and as part of a team
Desirable
- Knowledge of NHS systems and procedures
- Ability to build and maintain effective working relationships with all members of the practice and PCN team
Other
Essential
- Professional and compassionate approach
- Reliability, punctual & commitment to team working
- Calm under pressure
- Flexible and responsive to change
- Enthusiastic
Desirable
- Ability to undertake stock control
- Willingness to undertake further training
- Ability to prioritise workload
- Highly motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.