Receptionist/Admin

Job summary

Closing date: Thur 22nd May 2025 / Interviews date: Mon 26th May

We are looking for a friendly, enthusiastic individual who cares about people, has excellent communication, customer service and organisational skills, is a team player and has a strong work ethic to join our practice team.

Previous GP practice experience would be beneficial. The role of receptionist/administrator is challenging and demanding but also very rewarding.

If you feel you are up to this challenge please submit an application and attach your full up to date CV.

We look forward to hearing from you.

Main duties of the job

The main duties of the role include answering the telephones, booking, cancelling and scheduling appointments, care navigation/sign posting, registering patients, photocopying, filing, copy notes, notes summarising/coding, prescription orders, welcoming patients at the front reception desk and dealing with tasks, emails and queries.

It is very much working within the team to deal with all aspects of reception/admin workload.

Using systems such as EMIS, docman, accurex, GP connect and the NHS app.

About us

Overview of your organisation

We are a friendly GP practice with 4 GP Partners, Salaried GP, Practice Nurses, Healthcare Support Worker, IT /admin lead, office manager, reception/admin team and practice manager.

We are a training practice with 2 x GP trainees and medical students.

We work with our colleagues across Whitefield Primary Care Network such as physio, mental health colleagues, social prescribing, paramedics and pharmacists and are constantly striving to provide the best service with can to our patients and community.