People Manager & Practice operations

Job description

Job responsibilities

Job summary

We are looking for a warm, organised and people-focused Practice Operations & People Manager to support the smooth running of our GP practice.

This middle-management role combines HR support, day-to-day practice operations and high-level administrative support, working closely with the COO, GP partners and practice teams.

Main duties of the job

Key Responsibilities

• Support HR processes including recruitment, onboarding, contracts, appraisals, sickness absence and staff wellbeing
• Provide day-to-day HR advice and support to managers and partners
• Support the smooth running of practice and office operations
• Help coordinate rotas, leave and administrative workflows
• Maintain HR policies, procedures and governance documentation in line with NHS and CQC requirements
• Provide confidential administrative and organisational support to the COO and GP partners
• Support meetings, correspondence and practice projects
• Support with absences and payroll matters and submissions.

Overview of your organisation

We offer a supportive working environment, a varied and rewarding role, and the opportunity to contribute positively to staff experience and patient care.

Person Specification

Experience

Essential

• Strong organisational and communication skills
• Professional, approachable and able to manage confidential matters
• Problem-solving.
• Ability to manage change.
• Team player

Desirable

• Experience in primary care or the NHS
• Experience of using EMIS would be beneficial

Qualifications

Essential

• Experience in HR, healthcare administration, practice management or a similar role

Desirable

• CIPD qualification or equivalent HR experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Heathcot Medical Practice

Address

York House Medical Centre

Heathside Road

Woking

Surrey

GU22 7XL

Employer's website

https://www.heathcotmedicalpractice.nhs.uk/ (Opens in a new tab)