Job summary
We
are looking to recruit an enthusiastic and proactive Medicines Administrator. The
post is for 25 hours per week, spread across five days (Monday to Friday), to
ensure daily coverage and continuity.
This
is a fantastic opportunity to shape and develop what is a new role added in 2025
that will be central to our medicines management processes. You will work
closely with our clinical team, patients, and community pharmacies to ensure
safe, efficient, and timely prescribing.
The
position will help the practice streamline the process of medication reviews
and the associated prescriptions, thus improving the experience for both
patients and GPs and hopefully, reducing the need to contact reception for
associated matters, allowing other patients to get through.
We
are looking for a driven individual with a keen attention to detail with a can
do attitude, capable of thinking proactively whilst operating within the scope
of procedures.
Main duties of the job
Maintain
clear, compassionate, and professional communication with patients to ensure
understanding of medication regimens, address queries, and promote adherence
Liaise
effectively with GPs, nurses, pharmacists, and administrative staff to support
safe prescribing, accurate medication administration, and continuity of care
Promptly
escalate concerns or discrepancies related to medicines to the appropriate
clinical staff to uphold patient safety and best practice
Manage
and streamline the repeat prescription process and co-ordinate requests
for acute items
Arrange
relevant monitoring to support clinical reviews
Run
searches to identify patients due for medication reviews and arrange any
relevant monitoring such as blood tests, blood pressure checks etc
Run
searches for patients on high-risk drugs requiring more frequent
monitoring and identify any issues i.e. non-compliance and escalate to the
clinical team
Monitoring
patient test diary on our clinical system EMIS to facilitate continuity of
care
Perform
data quality checks to ensure timely and appropriate reviews
Support
ongoing rollout of the Electronic Prescription Services (EPS)
Support
patients with signing up to the NHS Wales App to improve usage
Work
within scope of role as outlined within medicines management standard
operating procedures
About us
We are a friendly, supportive GP Practice based in modern premises
with strong links to local healthcare providers. As a training practice for GPs
and medical students, we are committed to continuous learning and improvement.
We pride ourselves on delivering high-quality care and fostering a
collaborative team culture.
Job description
Job responsibilities
Full Job Description:
Maintain clear, compassionate, and professional
communication with patients to ensure understanding of medication regimens,
address queries, and promote adherence
Liaise effectively with GPs, nurses, pharmacists,
and administrative staff to support safe prescribing, accurate medication
administration, and continuity of care
Promptly escalate concerns or discrepancies related
to medicines to the appropriate clinical staff to uphold patient safety and
best practice
Manage and streamline the repeat
prescription process and co-ordinate requests for acute items
Arrange relevant monitoring to
support clinical reviews
Run searches to identify patients
due for medication reviews and arrange any relevant monitoring such as blood
tests, blood pressure checks etc
Run searches for patients on
high-risk drugs requiring more frequent monitoring and identify any issues i.e.
non-compliance and escalate to the clinical team
Monitoring patient test diary on
our clinical system EMIS to facilitate continuity of care
Perform data quality checks to
ensure timely and appropriate reviews
Liaise with clinical staff,
patients, and community pharmacies
Support quality improvement
initiatives, audits and medicines optimisation targets
Provide administrative support to
the management team e.g. submitting
claims for prescriptions and drug monitoring
Support ongoing rollout of the
Electronic Prescription Services (EPS)
Support patients with signing up
to the NHS Wales App to improve usage
Assist with creating relevant
content for social media/the practice website
Work within scope of role as
outlined within medicines management standard operating procedures
Aim towards medicines
reconciliation, actioning requests from Secondary Care as the role is developed
Job description
Job responsibilities
Full Job Description:
Maintain clear, compassionate, and professional
communication with patients to ensure understanding of medication regimens,
address queries, and promote adherence
Liaise effectively with GPs, nurses, pharmacists,
and administrative staff to support safe prescribing, accurate medication
administration, and continuity of care
Promptly escalate concerns or discrepancies related
to medicines to the appropriate clinical staff to uphold patient safety and
best practice
Manage and streamline the repeat
prescription process and co-ordinate requests for acute items
Arrange relevant monitoring to
support clinical reviews
Run searches to identify patients
due for medication reviews and arrange any relevant monitoring such as blood
tests, blood pressure checks etc
Run searches for patients on
high-risk drugs requiring more frequent monitoring and identify any issues i.e.
non-compliance and escalate to the clinical team
Monitoring patient test diary on
our clinical system EMIS to facilitate continuity of care
Perform data quality checks to
ensure timely and appropriate reviews
Liaise with clinical staff,
patients, and community pharmacies
Support quality improvement
initiatives, audits and medicines optimisation targets
Provide administrative support to
the management team e.g. submitting
claims for prescriptions and drug monitoring
Support ongoing rollout of the
Electronic Prescription Services (EPS)
Support patients with signing up
to the NHS Wales App to improve usage
Assist with creating relevant
content for social media/the practice website
Work within scope of role as
outlined within medicines management standard operating procedures
Aim towards medicines
reconciliation, actioning requests from Secondary Care as the role is developed
Person Specification
Experience
Essential
- Demonstratable experience working with others as part of a team
- Good IT skills
- Able to communicate effectively with colleagues and patients
Desirable
- Experience of working in Primary Care
- Knowledge of prescription process
Qualifications
Essential
- Excellent organisational and communication skills
- Good IT skills are essential. Strong IT skills would be an advantage, but training and support will be provided for the right candidate
- Ability to work effectively within a team
- A proactive, can-do attitude with a willingness to develop the role
Desirable
- Experience in primary care or community pharmacy
- Familiarity with prescription processes or medicines management
- Experience and confidence using clinical IT systems
- Welsh speaker
Person Specification
Experience
Essential
- Demonstratable experience working with others as part of a team
- Good IT skills
- Able to communicate effectively with colleagues and patients
Desirable
- Experience of working in Primary Care
- Knowledge of prescription process
Qualifications
Essential
- Excellent organisational and communication skills
- Good IT skills are essential. Strong IT skills would be an advantage, but training and support will be provided for the right candidate
- Ability to work effectively within a team
- A proactive, can-do attitude with a willingness to develop the role
Desirable
- Experience in primary care or community pharmacy
- Familiarity with prescription processes or medicines management
- Experience and confidence using clinical IT systems
- Welsh speaker
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.