Dispenser

Job summary

This is an exciting opportunity for a new dispenser to join our team. We are a small surgery serving a population of 6500 patients. As part of the dispensary team you will be the first port of call for any medication questions or issues that patients need help with. Customer service is an integral part of the role, and the ability to cope under pressure in a busy environment is a must.

The dispensary team work closely with our doctors and nurses providing support and together helping patients to manage their medications effectively.

We hold bi-monthly team meetings where you will be encouraged to participate, helping to develop the team and the practice processes.

For the right candidate there may be the opportunity for a team leader role.

We are looking for 4 days a week on Mondays, Tuesdays, Thursdays and Fridays and the role will involve some 7pm finishes.

We will consider splitting the vacancy if needed for the right candidate.

Main duties of the job

The main duties of this role are to ensure that all patients have their medication requests processed in a timely way and safely. Monitoring stock levels and supply issues to pre-empt issues with stocks short in supply.

Customer service and the ability to problem solve are important skills. You will work with all members of the surgery team, supporting where necessary, and ensuring we are working together to provide the best possible levels of care with the resources we have.

About us

We are a friendly inclusive practice with a low staff turnover. We have an above average feedback from our patients on the service we provide and are a close knit sociable team.

Lambourn Surgery is in an area of outstanding natural beauty in a semi rural location. We serve a population of 6500 patients. Due to the rural nature of the practice we also dispense to 3000 of our patients. The village has a wide demographic and is famed for its horse racing which is evident as you drive over the downs to reach us. We are within 20 minutes drive of Swindon and Newbury and only 10 minutes from junctions 14 and 15 of the M4.

The entire team is very approachable and supportive of each other. We have regular staff outings and events, and hold regular team meetings to capture feedback and ensure all staff feel included in any major decisions around the running of the surgery.