South Reading and Shinfield Group Medical Practice

Medical Secretary

The closing date is 30 September 2025

Job summary

We are looking for an organized and experienced Medical Secretary to join our busy GP Surgery team.

The ideal candidate will have a strong understanding of medical terminology, excellent interpersonal skills and be proficient in EMIS clinical systems.

To provide general secretarial support to the practice manager, doctors and health professionals, involving word processing skills with general clerical and administrative work over two sites.

Main duties of the job

The successful applicant will

To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, etc. in an accurate and quality manner.
To manage patient queries
Organise and manage patient referrals
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records using DOCMAN.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To maintain two week wait register in an accurate and secure manner.
To assist with the gathering of statistics and information when required.
To provide cover for members of the administration and reception team during periods of sickness and annual leave.
To receive and dispatch mail and maintain a robust system.

Schedule patient appointments and procedures
Prepare and maintain patient medical records
Handle Invoices
Communicate with patients, healthcare professionals and insurance companies
Ensure compliance with medical laws and regulations
Maintain confidentiality and impartiality at all times
Perform general office duties such as answering telephones and managing emails
Responding to queries from patients

About us

South Reading and Shinfield Group Medical Practice is a long established large GP Practice, rated GOOD in all categories by CQC. The Practice is located across two sites in South Reading. Our friendly, professional and experienced GPs, extended range of HCPs and administrative teams offering a wide range of clinical services.

We are seeking an enthusiastic Medical Secretary. This position is to provide secretarial and administrative support to the GPs, clinical staff and practice manager. We are looking for someone with attention to detail, good time keeping and organisational skills with a proven ability to manage and deliver complex administrative tasks with competing workloads and sometimes to short deadlines. Have excellent written & oral communication skills and strong interpersonal and team-working skills with a proven ability to make sound independent decisions based on knowledge and expertise. This role will also include providing cover for members of the administration and reception team when required. It is a busy and varied role so you will need to be adaptable & flexible.

Date posted

28 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4161-25-0008

Job locations

Shinfield Health Centre

School Green

Shinfield

RG2 9EH

South Reading Surgery

257 Whitley Wood Road

Reading

RG2 8LE

Job description

Job responsibilities

To provide an efficient copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

To assist the practice manager with all clerical and administrative duties.

To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.

To retrieve medical records and assist the completion of medical/insurance records.

File patient records and correspondence in patient medical records.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.

To maintain two week wait register in an accurate and secure manner.

To assist with the gathering of statistics and information when required.

To provide cover for members of the Secretarial, Administration and Reception team during periods of sickness and annual leave and other times when called upon.

To receive and dispatch mail and maintain a robust system.

To main invoice log