Job summary
The Research Coordinator will
support the Research Practitioner and the practice in delivering research
studies whilst generating an additional income stream for the organisation.
The post-holder will be an integral part of the general practice team,
supporting the wider administrative network and multi-disciplinary team. They
will ensure research is delivered effectively to the appropriate patient
population, participate in formal training, and promote best practice within
their area of expertise.
This role will
require the post holder to build strong working relationships with patients,
practice staff, external research organisations and public health bodies.
Main duties of the job
- Serve as the main contact for patients, researchers and stakeholders, responding promptly to enquiries by phone, email and in person, and escalating complex issues when required
- Provide thorough administrative support to researchers and the wider practice team, assisting in the delivery of research studies under the guidance of the Principal Investigator and ensuring compliance with SOPs and regulatory standards
- Coordinate participant recruitment, oversee data collection and maintain secure data handling processes
- Support stakeholder engagement, study meetings and project coordination, including scheduling and minute taking
- Contribute to data collection, analysis and reporting, while managing clinical trial documentation to ensure studies remain inspection-ready
- Monitor trial activities in line with Good Clinical Practice and national regulations
- Maintain accurate records and assist with budget monitoring
- Facilitate feasibility assessments for new studies and provide administrative support to the Research Practitioner across core project tasks
- Work with the Principal Investigator and Research Practitioner to identify and apply for grants and funding opportunities, drafting bid proposals and gathering supporting information
- Offer flexible support across all aspects of research delivery, plan annual leave around team workload and provide cover for colleagues when needed
About us
Readesmoor Medical Practice is the largest GP practice in Congleton, providing primary care services to a patient population of approximately 14,500 people. Our patient population is varied in terms of its socioeconomic and geographic profile.
Readesmoor is part of the Congleton and Holmes Chapel (CHOC) Primary Care Network, working in collaboration with three other practices: Lawton House Surgery, Meadowside Medical Centre and Holmes Chapel Health Centre.
The practice and the wider PCN are supported by a comprehensive multidisciplinary team, including:
- GPs
- Paramedic Practitioners
- Advanced Nurse Practitioners
- Practice Nurses
- Mental Health Practitioners
- First Contact Physiotherapists
- Social Prescribing Link Workers
- Clinical Pharmacists.
This wider network of practitioners enables us to deliver high quality, patient centred care across the local community.
We are currently expanding our research capacity in preparation for a newly approved clinical trial. To support this development, we have established a dedicated research office within the practice, which will be equipped with purpose-built facilities and new clinical equipment to enable high quality trial delivery to our patient population.
Job description
Job responsibilities
- Serve as the main contact for patients, researchers and stakeholders, responding promptly to enquiries by phone, email and in person, and escalating complex issues when required
- Provide thorough administrative support to researchers and the wider practice team, assisting in the delivery of research studies under the guidance of the Principal Investigator and ensuring compliance with SOPs and regulatory standards
- Coordinate participant recruitment, oversee data collection and maintain secure data handling processes
- Support stakeholder engagement, study meetings and project coordination, including scheduling and minute taking
- Contribute to data collection, analysis and reporting, while managing clinical trial documentation to ensure studies remain inspection-ready
- Monitor trial activities in line with Good Clinical Practice and national regulations
- Maintain accurate records and assist with budget monitoring
- Facilitate feasibility assessments for new studies and provide administrative support to the Research Practitioner across core project tasks
- Work with the Principal Investigator and Research Practitioner to identify and apply for grants and funding opportunities, drafting bid proposals and gathering supporting information
- Offer flexible support across all aspects of research delivery, plan annual leave around team workload and provide cover for colleagues when needed
Job description
Job responsibilities
- Serve as the main contact for patients, researchers and stakeholders, responding promptly to enquiries by phone, email and in person, and escalating complex issues when required
- Provide thorough administrative support to researchers and the wider practice team, assisting in the delivery of research studies under the guidance of the Principal Investigator and ensuring compliance with SOPs and regulatory standards
- Coordinate participant recruitment, oversee data collection and maintain secure data handling processes
- Support stakeholder engagement, study meetings and project coordination, including scheduling and minute taking
- Contribute to data collection, analysis and reporting, while managing clinical trial documentation to ensure studies remain inspection-ready
- Monitor trial activities in line with Good Clinical Practice and national regulations
- Maintain accurate records and assist with budget monitoring
- Facilitate feasibility assessments for new studies and provide administrative support to the Research Practitioner across core project tasks
- Work with the Principal Investigator and Research Practitioner to identify and apply for grants and funding opportunities, drafting bid proposals and gathering supporting information
- Offer flexible support across all aspects of research delivery, plan annual leave around team workload and provide cover for colleagues when needed
Person Specification
Clinical Knowledge and Skills
Essential
- Good clinical system IT knowledge and an ability to record accurate clinical notes
- Interpret and implement relevant policy agendas for health and research
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Understanding of safeguarding adults and children
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Effectively able to communicate and understand the needs of the patient
- Project management skills
Desirable
- Broad knowledge of clinical governance
Experience
Essential
- Experience of research management systems, i.e., electronic data capture systems
- Experience of working autonomously
- Experience in working in research
Desirable
- Experience in education related training programmes pertaining to research
- Experience of quality initiatives, i.e., benchmarking
- Experience of managing, leading, and developing a team
- An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners
- Broad knowledge of general practice
Personal Qualities
Essential
- Effective time management (planning and organising)
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- High levels of integrity and loyalty
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work under pressure/in stressful situations
- Knowledge of and ability to work to key policies and procedures
- Flexible and co-operative
- Clear, polite telephone manner
Qualifications
Essential
- Good Clinical Practice (GCP) qualification in research
Person Specification
Clinical Knowledge and Skills
Essential
- Good clinical system IT knowledge and an ability to record accurate clinical notes
- Interpret and implement relevant policy agendas for health and research
- Ability to communicate complex and sensitive information effectively with people at all levels by telephone, email and face to face
- Understanding of safeguarding adults and children
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Effectively able to communicate and understand the needs of the patient
- Project management skills
Desirable
- Broad knowledge of clinical governance
Experience
Essential
- Experience of research management systems, i.e., electronic data capture systems
- Experience of working autonomously
- Experience in working in research
Desirable
- Experience in education related training programmes pertaining to research
- Experience of quality initiatives, i.e., benchmarking
- Experience of managing, leading, and developing a team
- An appreciation of the new NHS landscape including the relationship between individual organisations, PCNs and the commissioners
- Broad knowledge of general practice
Personal Qualities
Essential
- Effective time management (planning and organising)
- Demonstrate personal accountability, emotional resilience and work well under pressure
- Knowledge of IT systems including the ability to use word processing skills, emails and the internet
- Ability to follow legal, ethical and professional policies/local policies/procedures and codes of conduct
- Ability to use own initiative, discretion, and sensitivity
- Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
- Ability to identify risk and assess/manage risk when working with individuals
- Ability to work as a team member and autonomously
- Good interpersonal and organisational skills
- Sensitive and empathetic in distressing situations
- Commitment to ongoing professional development
- High levels of integrity and loyalty
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- Ability to work under pressure/in stressful situations
- Knowledge of and ability to work to key policies and procedures
- Flexible and co-operative
- Clear, polite telephone manner
Qualifications
Essential
- Good Clinical Practice (GCP) qualification in research
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
