Job summary
CHOC PCN are looking for an enthusiastic and motivated GP Assistant who shares our values and is committed to providing excellent care, to join our growing team.
As a GP Assistant you will support our GP practices and work closely within the PCN Same Day Access Service, which provides on the day acute care to the patient population. You will be working closely with our ANP / ACP and paramedic practitioner team. The successful candidate will share our values and have the energy, skills and enthusiasm to contribute to shaping how we support our patients. You will be required to act within your professional boundaries, supporting and working alongside a multi-disciplinary team within general practice and a Primary Care Network.
To meet the requirements of the Same Day Access Service, the post holder will be required to work Monday to Friday from 8am in the morning.
This role is part of the PCN Additional Roles Reimbursement Scheme.
Main duties of the job
Role Overview:
-
Support smooth clinic operations by performing routine admin and clinical tasks for the PCN and Practices.
- Assist with day-to-day SDAS operations, including patient queries, rotas, and admin support.
- Develop and update appointment templates for SDAS and PCN services.
- Arrange appointments, referrals, tests, and follow-ups.
- Complete simple clinical observations (e.g., urine dipstick, BP, phlebotomy) as directed.
- Help SDAS liaise with outside agencies and secondary care for emergency admissions.
- Support immunisation campaigns, MDT meetings (palliative care, complex families, mental health, drug & alcohol), and practice QOF reviews.
- Collate feedback, SEAs, compliments, complaints.
- Support student placements.
- Track experience against the GPA competency framework and undertake required training, including annual appraisal.
Essential:
- 5 GCSEs (AC) or equivalent experience
- NVQ/Apprenticeship Level 2 Business & Admin (or equivalent)
- Excellent IT skills; experience with EMIS, Docman, AccuRx, MS Office
- Primary Care experience
- Strong communication, organisation, attention to detail
- Customer care focus; professionalism under pressure
- Team player; confidentiality; methodical approach
Desirable:
About us
We are 4 GP Practices in Congleton and Holmes Chapel: Holmes Chapel Health Centre, Lawton House Surgery, Meadowside Medical Centre, and Readesmoor Medical Centre. Together as a PCN, we serve around 50,000 patients, providing General Practice services. By working with local care providers, we improve the patient experience of primary care. We are based in the Cheshire East Council area.
Our vision at Congleton and Holmes Chapel (CHOC) Primary Care Network (PCN) is to support the NHS long-term plan and protect the sustainability of general practice. We aim to foster collaboration across health, social care, and the voluntary sector, improving systems and processes to free time for better patient care. We achieve more by harnessing stakeholder strengths. Our mission is to place the patient at the heart of everything we do, delivered by a multi-disciplinary team to improve health.
Vernova Healthcare CIC is the employing body for CHOC PCN Additional Role staff. Vernova is owned and supported by all GP practices in Eastern Cheshire.
The successful candidate will join a growing PCN Team (including Clinical Pharmacists, FCPs, PAs, SPLWs, ANP, Paramedic Practitioners, and MHPs) and will be supported by the PCN Operational Manager and Digital & Transformation Lead. Regular development sessions, supervision, training, and opportunities to enhance skills will be provided, linking with the PCN Clinical Educational Lead as appropriate.
Job description
Job responsibilities
Location: Congleton & Holmes Chapel Primary Care Network (CHOC PCN)
Salary: Starting from £26,599 pro rata + NHS Pension
Hours: 37.5 (flexible working pattern)
Annual Leave: Minimum 5 weeks + Bank Holidays
Contract: 6-month temporary (with potential for extension)
Employing Organisation: Vernova Healthcare CIC
At CHOC PCN, were passionate about delivering high-quality, patient-centered care. Our network brings together four forward-thinking GP practices serving a community of 50,000 patients. By working collaboratively across health, social care, and voluntary sectors, were shaping the future of primary caremaking it more accessible, efficient, and compassionate.
As part of our growing multidisciplinary team, youll work alongside Clinical Pharmacists, Advanced Practitioners, Mental Health Practitioners, First Contact Physiotherapists and Social Prescribing Link Workers.
Were looking for an
enthusiastic and motivated GP Assistant to play a key role in our Same Day Access Service (SDAS), which provides urgent care to our patient population. Youll help keep clinics running smoothly, support clinicians, and make a real difference to patient experience.
What youll do:
- Assist with day-to-day operations of SDAS, including patient queries and scheduling.
- Perform routine clinical tasks (e.g., blood pressure checks, phlebotomy, urine dipsticks).
- Coordinate referrals, tests, and follow-up appointments.
- Support immunisation campaigns and multidisciplinary team meetings.
- Help manage patient feedback and quality improvement initiatives.
- Contribute to education by supporting student placements across practices.
What We Offer
- Competitive salary with NHS pension.
- Generous annual leave starting at 5 weeks plus bank holidays.
- Flexible working patterns to support work-life balance.
- Professional development through structured training and competency frameworks.
- A supportive team culture where your ideas and contributions matter.
What Were Looking For
- Strong organisational and IT skills (experience with EMIS, Docman, AccuRx preferred).
- Excellent communication and customer care focus.
- Ability to work under pressure with professionalism, diplomacy and tact.
- Previous experience in primary care and NVQ Level 2 in Business & Administration (or equivalent).
Desirable: GP Assistant Certificate.
Job description
Job responsibilities
Location: Congleton & Holmes Chapel Primary Care Network (CHOC PCN)
Salary: Starting from £26,599 pro rata + NHS Pension
Hours: 37.5 (flexible working pattern)
Annual Leave: Minimum 5 weeks + Bank Holidays
Contract: 6-month temporary (with potential for extension)
Employing Organisation: Vernova Healthcare CIC
At CHOC PCN, were passionate about delivering high-quality, patient-centered care. Our network brings together four forward-thinking GP practices serving a community of 50,000 patients. By working collaboratively across health, social care, and voluntary sectors, were shaping the future of primary caremaking it more accessible, efficient, and compassionate.
As part of our growing multidisciplinary team, youll work alongside Clinical Pharmacists, Advanced Practitioners, Mental Health Practitioners, First Contact Physiotherapists and Social Prescribing Link Workers.
Were looking for an
enthusiastic and motivated GP Assistant to play a key role in our Same Day Access Service (SDAS), which provides urgent care to our patient population. Youll help keep clinics running smoothly, support clinicians, and make a real difference to patient experience.
What youll do:
- Assist with day-to-day operations of SDAS, including patient queries and scheduling.
- Perform routine clinical tasks (e.g., blood pressure checks, phlebotomy, urine dipsticks).
- Coordinate referrals, tests, and follow-up appointments.
- Support immunisation campaigns and multidisciplinary team meetings.
- Help manage patient feedback and quality improvement initiatives.
- Contribute to education by supporting student placements across practices.
What We Offer
- Competitive salary with NHS pension.
- Generous annual leave starting at 5 weeks plus bank holidays.
- Flexible working patterns to support work-life balance.
- Professional development through structured training and competency frameworks.
- A supportive team culture where your ideas and contributions matter.
What Were Looking For
- Strong organisational and IT skills (experience with EMIS, Docman, AccuRx preferred).
- Excellent communication and customer care focus.
- Ability to work under pressure with professionalism, diplomacy and tact.
- Previous experience in primary care and NVQ Level 2 in Business & Administration (or equivalent).
Desirable: GP Assistant Certificate.
Person Specification
Qualifications
Essential
- 5 GCSE's, ideally at A-C, but equivalent level of work experience will be considered.
- NVQ/Apprenticeship Level 2 Business & Administration (or relevant equivalent)
- Excellent IT skills
- Experience of using software packages such as EMIS, EMIS Enterprise, Docman, AccuRx and Microsoft Office
- Experience working in Primary Care
- Good communication and including good telephone and inter-personal skills
- Organised, good attention to detail
- Excellent customer care focus
- Ability to handle demands with professionalism, tact and diplomacy
- Work as part of a team to support the overall delivery of the team/department
- Ability to maintain confidentiality
- Ability to work with a methodical and careful approach and to remain calm under pressure
Desirable
Person Specification
Qualifications
Essential
- 5 GCSE's, ideally at A-C, but equivalent level of work experience will be considered.
- NVQ/Apprenticeship Level 2 Business & Administration (or relevant equivalent)
- Excellent IT skills
- Experience of using software packages such as EMIS, EMIS Enterprise, Docman, AccuRx and Microsoft Office
- Experience working in Primary Care
- Good communication and including good telephone and inter-personal skills
- Organised, good attention to detail
- Excellent customer care focus
- Ability to handle demands with professionalism, tact and diplomacy
- Work as part of a team to support the overall delivery of the team/department
- Ability to maintain confidentiality
- Ability to work with a methodical and careful approach and to remain calm under pressure
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
