Mansion House Surgery

Healthcare Assistant

The closing date is 13 February 2026

Job summary

Job Summary:

Mansion House Surgery is looking for a dynamic and dedicated Bank Healthcare Assistant to join our busy Practice and Clinical Team. This role will specifically support HCA clinics. The role is varied and includes seeing patients to take bloods, blood pressure, patients with hypertension, providing flu vaccinations and providing patients with 24 hour ECGs. Training in some of the areas would be provided

Main duties of the job

Working under the direct supervision of the lead practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team with:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Supporting Sonographer in Ultrasound clinics

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

About us

Mansion House Surgery is a 7,600 patient training practice based in the centre of Whitehaven. The building is a Georgian built town house which has been structurally modified to provide clinical space and facilities. Whitehaven is an historic seaside town with pockets of deprivation which has experienced regeneration developments over the last few years.

Our practice values kindness, approachability, friendliness and compassion alongside high standards of clinical care. Our working environment is supportive and collaborative. We are a training practice and have a diverse clinical team including three Advanced Nurse Practitioners, Clinical Pharmacist, Pharmacy Technician and Respiratory Physio. We also teach medical students and GP Registrars. We work very much as a team and encourage and value everyone's contributions.

The practice has a shared belief in the delivery of high quality, patient centred and evidence based healthcare. There is a strong emphasis on continuity of care and a commitment to continue developing patient services.

We are a practice that performs well in QOF and other national and local agreed services and we currently hold a GOOD rating with the CQC. We are proud of having:

A supportive multi-disciplinary team on site

Highly skilled nursing team

Very good staff retention rates

A North Cumbria wide Ultrasound Service running clinics in our own surgery as well as local community based hospitals

A 24 ECG service for Copeland patients

Details

Date posted

22 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

A4158-26-0001

Job locations

19 - 20 Irish Street

Whitehaven

Cumbria

CA28 7BU


Job description

Job responsibilities

Duties and responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Supporting Sonographer in Ultrasound clinics

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Job description

Job responsibilities

Duties and responsibilities:

New patient health checks

ECG recording

Phlebotomy

Chaperoning duties

Supporting Sonographer in Ultrasound clinics

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Person Specification

Qualifications

Essential

  • NVQ Level 2 in Health and Social Care or equivalent

Desirable

  • Phlebotomy accredited
  • Immunisation and Vaccination accredited

Experience

Essential

  • Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work)

Desirable

  • Experience working within a GP Practice
  • Demonstrates an understanding of Clinical Governance skill
  • Health and Safety Awareness
  • Basic first aid knowledge

Knowledge and Skills

Essential

  • Great communication skills
  • Customer Service skills/ Patient focussed
  • Ability to work as part of a team

Desirable

  • Computer skills
  • Organisational skills
  • Effective time management skills
  • Confident around other Health Professionals
  • Great communication skills
Person Specification

Qualifications

Essential

  • NVQ Level 2 in Health and Social Care or equivalent

Desirable

  • Phlebotomy accredited
  • Immunisation and Vaccination accredited

Experience

Essential

  • Experience of working directly in a healthcare assistant role, adult health and social care, learning support or public health/health improvement (including unpaid work)

Desirable

  • Experience working within a GP Practice
  • Demonstrates an understanding of Clinical Governance skill
  • Health and Safety Awareness
  • Basic first aid knowledge

Knowledge and Skills

Essential

  • Great communication skills
  • Customer Service skills/ Patient focussed
  • Ability to work as part of a team

Desirable

  • Computer skills
  • Organisational skills
  • Effective time management skills
  • Confident around other Health Professionals
  • Great communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mansion House Surgery

Address

19 - 20 Irish Street

Whitehaven

Cumbria

CA28 7BU


Employer's website

https://mansionhouse.gpsurgery.net (Opens in a new tab)

Employer details

Employer name

Mansion House Surgery

Address

19 - 20 Irish Street

Whitehaven

Cumbria

CA28 7BU


Employer's website

https://mansionhouse.gpsurgery.net (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Anita Wilkinson

anita.wilkinson5@nhs.net

Details

Date posted

22 January 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

A4158-26-0001

Job locations

19 - 20 Irish Street

Whitehaven

Cumbria

CA28 7BU


Supporting documents

Privacy notice

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