Dispenser

Bugbrooke Medical Practice

Information:

This job is now closed

Job summary

Bugbrooke Medical Practice is a well-respected and established GP surgery providing primary care services to approximately 10,900 patients. The surgery is a rural practice located in the village of Bugbrooke. The practice values high clinical standards and aims for an excellent patient experience.

An exciting opportunity has arisen for a part time dispenser to join our busy, friendly and experienced dispensary team. As part of the dispensary team you will be the first port of call for any medication questions or issues that patients need help with. Customer service is an integral part of the role, and the ability to cope under pressure in a busy environment is a must.

We are looking for an enthusiastic, professional and hardworking individual who demonstrates excellent communication skills and is able to prioritise workload. Previous experience in a GP setting and in using SystmOne would be advantageous, but not essential. Training would be provided for the right candidate.

Main duties of the job

The main duties of this role are to ensure that all patients have their medication requests processed in a safe and timely manner. It is desirable for the candidate to be an experienced Dispenser who holds NVQ Level 2 in dispensing or equivalent but this is not essential, training would be provided for the right candidate.

Other duties will consist of:

- Customer service and the ability to problem solve are important skills.

- You will be labelling and assembling prescriptions for dispensing patients.

- Handing out medication and dealing with face to face queries.

- Handling payments

- Stock management, including stocking shelves and refrigerators

- Liaise with other healthcare professionals.

- Dealing with the day to day running of pharmacy, including maintaining a clean and tidy working environment.

- Working in accordance with Dispensary Standards of Operating Procedures at all times.

- Any admin relating to the dispensing process.

- Disposal of returned and unused medicines

About us

There are 4 partners, supported by a surgery team made up of salaried GPs, ANPs, Practice Nurses and HCAs. Additional support is also given by a team of skilled Administrators and Receptionists.

Bugbrooke Medical Practice also provides training for GP Registrars, foundation year doctors and medical students.

The practice is part of the Blue PCN made up of 5 local GP surgeries that work together with the aim of improving healthcare for the community and reducing healthcare inequalities.

The practice is also involved in Research and the benefits associated with this for future patient care.

The health and wellbeing of staff and patients is always main priority.

Date posted

10 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4145-23-0010

Job locations

Levitts Road

Bugbrooke

Northampton

Northamptonshire

NN7 3QN


Job description

Job responsibilities

Job responsibilities

DISPENSER up to 19.5 hours per week

Job Description:

To ensure that all medicines and appliances dispensed are checked against the prescription.

To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.

To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPA for processing and reimbursement.

To promptly forward all invoices and dispensary related correspondence to the practice manager.

To operate efficient stock control with the objective of ensuring continuity of supply for patients.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene.

To take prompt action in response to any drug alert bulletins that may be received from time to time.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Job description

Job responsibilities

Job responsibilities

DISPENSER up to 19.5 hours per week

Job Description:

To ensure that all medicines and appliances dispensed are checked against the prescription.

To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.

To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPA for processing and reimbursement.

To promptly forward all invoices and dispensary related correspondence to the practice manager.

To operate efficient stock control with the objective of ensuring continuity of supply for patients.

To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.

To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene.

To take prompt action in response to any drug alert bulletins that may be received from time to time.

To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.

To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.

Confidentiality:

  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
  • In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data

Person Specification

Qualifications

Essential

  • - GCSE (or equivalent) English and Maths at Grade C or above

Desirable

  • - Dispensary NVQ2 Qualification
Person Specification

Qualifications

Essential

  • - GCSE (or equivalent) English and Maths at Grade C or above

Desirable

  • - Dispensary NVQ2 Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bugbrooke Medical Practice

Address

Levitts Road

Bugbrooke

Northampton

Northamptonshire

NN7 3QN


Employer's website

https://www.bugbrookemedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bugbrooke Medical Practice

Address

Levitts Road

Bugbrooke

Northampton

Northamptonshire

NN7 3QN


Employer's website

https://www.bugbrookemedicalpractice.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Practice Manager

Lorraine Spicer

lorraine.spicer@nhs.net

01604830348

Date posted

10 November 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4145-23-0010

Job locations

Levitts Road

Bugbrooke

Northampton

Northamptonshire

NN7 3QN


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