Millgate Healthcare Partnership

Practice Manager

This job is now closed

Job summary

An exciting opportunity to join a well-established,forward-thinking,friendly,practice based in Denton.

With just over 20,000 patients at MHP, this is a unique opportunity to work for a high-performing practice that places an emphasis on patient care.

We are a well-established GP practice with over 50 staff members serving a diverse patient population.

Our practice is set over 2 sites within walking distance from each other. Patient care is at the heart of all that we do. We are committed to providing high quality, compassionate care to our patients. We have a supportive/collaborative work environment where everyone is valued.

We are looking for a proactive manager with a proven track record in strategic leadership/operational management ideally from a primary care setting.You will join an experienced management team: Finance Manager, HR Manager and Data Manager.As Practice Manager you will play a pivotal role in working with the existing management team overseeing the management of the practice,ensuring the skill mix of our team promotes efficient process for effective patient care,clinical/administrative workflow.Excellent communication/leadership skills are essential.In addition, we are looking for someone who will continue to drive the practice forward by identifying and acting on practice and business opportunities and partnerships.

We are a high QOF-achieving practice and CQC rating Good.

We are looking for a Practice Manager(25 30hrs per week)

Salary is dependent on experience

Main duties of the job

To manage and coordinate all aspects of organisation functionality, motivating and managing staff, optimising efficiency and financial performance, ensuring the organisation achieves its long-term strategic objectives in a safe and effective working environment.

Through innovative ways of working, lead the team in promoting ED&I, SHEF, quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development and ensure the organisation complies with UK legislation and both NHS and CQC regulations.

To Lead and manage a team of staff including doctors, nurses, pharmacists and administrative staff. Oversee daily operations. Ensure compliance with all regulatory requirements such as CQC and NHS regulations. Develop and implement strategies to improve patient satisfaction and experience. Drive business growth and development by identifying new opportunities for service expansion.

About us

Join Millgate Healthcare Partnership: A Rewarding Career Opportunity

Millgate Healthcare Partnership offers a unique and fulfilling opportunity for a Practice Manager to make a significant impact on patient care. Here's why you should consider joining our team:

A Commitment to Quality Care:

Patient-Centred Approach: We prioritise patient needs and satisfaction, fostering a culture of compassion and understanding.
Collaborative Environment: Our dedicated team works collaboratively to deliver exceptional care, fostering a supportive and inspiring work environment.

Professional Development and Growth:

Continuous Learning: We support ongoing learning and development through training programs and mentorship.
Empowering Leadership: We empower our Practice Managers to make strategic decisions and lead their teams effectively.

A Supportive and Inclusive Culture:

Work-Life Balance: We value work-life balance and offer flexible working arrangements to accommodate individual needs.
Diversity and Inclusion: We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

By joining Millgate Healthcare Partnership, you'll have the opportunity to contribute to a thriving practice, make a positive difference in the lives of our patients, and embark on a rewarding career journey.

Date posted

01 November 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4144-24-0000

Job locations

119 Manchester Rd

Denton

Manchester

M34 3RA

Job description

Job responsibilities

The following are the core responsibilities of this role. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

The Practice Manager is responsible for:

a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities

b. Functional management of all clinical and administrative staff

c. Direct line management of the following staff: HR and Data Manager

d. Providing support to the HR manager as required to manage the recruitment and retention of staff

e. Key liaison with Primary Care Network, the PCN Manager and any ARRS staff who provide a supporting service at the organisation

Providing support to the HR manager and ensuring that all staff undertake a robust induction process, including staff employed via the PCN

f. Establishing, reviewing and regularly updating job descriptions and person specifications

g. Developing, implementing and embedding an effective staff appraisal process

h. Implementing effective systems for the resolution of disciplinary and grievance issues

i. Ensuring compliance with HR legislation

j. Supporting the HR manager ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

k. Supporting the finance manager as required to managing the financial elements of the organisation, including budgets, bank accounts, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

l. Developing, implementing and embedding an efficient business resilience plan (BRP)]

m. Managing contracts for services, i.e., cleaning, gardening, window cleaning etc.

n. Managing the procurement of organisation equipment, supplies and services

o. Coordinating the reviewing and updating of all organisation policies and procedures

p. Leading change and continuous improvement initiatives]; coordinating all projects within the organisation

q. Coordinating the compilation of organisation reports and the practice development plan (PDP)

r. Ensuring the team reaches QOF targets (supported by the Data Manager)

s. Ensuring the organisation maintains compliance with its NHS contractual obligations

t. Actively encouraging and promoting the use of patient online services (supported by the Data Manager)

u. Publishing communications for internal and external use such as an organisation newsletter on a quarterly basis

v. Maintaining the organisation and NHS choices websites

w. Liaising at external meetings as required

x. Marketing the practice appropriately

y. Support the management of of the Patient Participation Group

z. Support the Data Manager with management of complaints in line with current legislation and guidance

aa. The management of the premises, including leading on health and safety aspects such as risk assessments and mandatory training

bb. Support the Data Manager managing the organisation IT system, delegating staff to act as administrators

cc. Ensuring compliance with IT security and IG

dd. Coordinating the organisation diary, ensuring meetings are scheduled appropriately

In addition to the primary responsibilities, the manager may be requested to:

a. Deputise for the Partners at internal and external meetings

b. Act as the primary point of contact for NHS(E), ICB, community services, suppliers and other external stakeholders

c. Partake in audit as requested by the audit lead