Windmill Surgery

Biomedical Scientist Assistant

Information:

This job is now closed

Job summary

Windmill Surgery is looking to recruit a HCPC registered Biomedical Scientist to support our clinical team with the management of lab results.

This is a new role in General Practice which we hope to develop together to manage hundreds of lab results which are received each week at Windmill Surgery.

Main duties of the job

This role will support the processing of test results and include dealing with and filing results on behalf of clinicians using well-defined protocols as well as inviting patients with long term conditions for annual reviews.

The post holder would also be responsible for developing and undertaking audits as required by the senior team, liaising with pathology and ensuring the clinicians are updated on any developments in testing.

About us

We are a well-established two-partner practice providing General Medical Services (GMS) to 8,000+ patients in purpose-built premises.

The partners are supported by a clinical team of Salaried General Practitioners, Physician Associate, Practice Nurses, Health Care Assistants (HCA), and a variety of roles provided by GP Connect Primary Care Network (PCN). Our Practice Manager leads our Administrative and Reception teams.

Details

Date posted

13 November 2023

Pay scheme

Other

Salary

£14.71 to £17.69 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4139-23-0000

Job locations

Longford Primary Care Centre

Longford Road

Coventry

CV6 6DR


Job description

Job responsibilities

Main Activities, Duties and Responsibilities:

The post-holder will act as an HCPC-registered Biomedical Scientist providing scientific services to patients and liaising with the MDT within Windmill Surgery.

The post holder will work within Windmill Surgery and process the results of tests returned from UHCW and other processing facilities using defined protocols.

The post-holder will work with the MDT and UHCW to develop protocols for dealing with the complete range of received test results.

The post holder will be competent to work unsupervised and sometimes work from home.

Clinical Governance:

Assist with the preparation of Standard Operational Procedures

Participate in audit processes research projects, as required.

Be responsible for point-of-care systems throughout the group, ensuring adherence to quality control and training policies.

Be responsible for dealing with analytical issues relating to POCT according to practice policies.

Be responsible for dealing with EQA / IQC issues relating to point of care according to practice policies.

Management:

To assist in developing protocols and suggest improvements to policies and procedures.

Ensure that personal work activity is managed to use time effectively.

Liaising with other healthcare professionals regarding complex tests and investigations.

Develop common systems and approaches across Windmill Surgery.

Education and Development:

Undertake ongoing training and development and update the Professional Development Plan, as the Lead GP requires.

Clinical:

Result receipt and handling, following agreed protocols.

Clerical duties, including use of computers, data entry and telephone enquiries.

Identify where results are received and require urgent action, taking appropriate steps to ensure that these are highlighted to the relevant clinician, or, depending on protocols, that the patient is advised of the need for follow-up.

Logging and coding of results into EMIS

Analysis of results, including more complex/specialist investigations requiring a high level of skill

Exercise judgment and interpretation to validate results and generate appropriate tasks in accordance with policies and procedures.

To carry out other duties deemed appropriate by senior staff.

Managing laboratory results and either:

o Filing in the EMIS clinical record according to protocols and medical guidance

o Acting on abnormal results, along clearly defined protocols e.g., new finding of anaemia etc. and progressing next steps before clinician review.

o Liaising with clinicians where results do not fit into the above criteria to agree on next steps.

Identify and recall patients with long-term conditions for annual reviews.

Communications and relationships:

Liaising with UHCW including chemistry, immunology, haematology and microbiology to agree shared processes and protocols.

Contacting patients, in line with agreed protocols to advise where further testing is required and to discuss results where appropriate.

Use EMIS to retrieve results in response to enquiries.

Patients with communication difficulties and barriers to understanding (e.g. stroke patients or when English is not the first language) must be dealt with sensitively.

Measures and performance indicators:

Increased patient satisfaction Improving efficiency of cascading investigations where appropriate to speed diagnosis and management

  • Reduce number of results that clinicians have to personally review
  • Reduction in the need for a clinician appointment after a first result where the protocol dictates that further tests are needed.
Research and Audit

  • Conducting audits. An example might be to review rheumatology patients moving to bi-monthly testing from monthly testing where stable

This list is not exhaustive but a guide to the work involved and may be subject to change as deemed necessary.

Job description

Job responsibilities

Main Activities, Duties and Responsibilities:

The post-holder will act as an HCPC-registered Biomedical Scientist providing scientific services to patients and liaising with the MDT within Windmill Surgery.

The post holder will work within Windmill Surgery and process the results of tests returned from UHCW and other processing facilities using defined protocols.

The post-holder will work with the MDT and UHCW to develop protocols for dealing with the complete range of received test results.

The post holder will be competent to work unsupervised and sometimes work from home.

Clinical Governance:

Assist with the preparation of Standard Operational Procedures

Participate in audit processes research projects, as required.

Be responsible for point-of-care systems throughout the group, ensuring adherence to quality control and training policies.

Be responsible for dealing with analytical issues relating to POCT according to practice policies.

Be responsible for dealing with EQA / IQC issues relating to point of care according to practice policies.

Management:

To assist in developing protocols and suggest improvements to policies and procedures.

Ensure that personal work activity is managed to use time effectively.

Liaising with other healthcare professionals regarding complex tests and investigations.

Develop common systems and approaches across Windmill Surgery.

Education and Development:

Undertake ongoing training and development and update the Professional Development Plan, as the Lead GP requires.

Clinical:

Result receipt and handling, following agreed protocols.

Clerical duties, including use of computers, data entry and telephone enquiries.

Identify where results are received and require urgent action, taking appropriate steps to ensure that these are highlighted to the relevant clinician, or, depending on protocols, that the patient is advised of the need for follow-up.

Logging and coding of results into EMIS

Analysis of results, including more complex/specialist investigations requiring a high level of skill

Exercise judgment and interpretation to validate results and generate appropriate tasks in accordance with policies and procedures.

To carry out other duties deemed appropriate by senior staff.

Managing laboratory results and either:

o Filing in the EMIS clinical record according to protocols and medical guidance

o Acting on abnormal results, along clearly defined protocols e.g., new finding of anaemia etc. and progressing next steps before clinician review.

o Liaising with clinicians where results do not fit into the above criteria to agree on next steps.

Identify and recall patients with long-term conditions for annual reviews.

Communications and relationships:

Liaising with UHCW including chemistry, immunology, haematology and microbiology to agree shared processes and protocols.

Contacting patients, in line with agreed protocols to advise where further testing is required and to discuss results where appropriate.

Use EMIS to retrieve results in response to enquiries.

Patients with communication difficulties and barriers to understanding (e.g. stroke patients or when English is not the first language) must be dealt with sensitively.

Measures and performance indicators:

Increased patient satisfaction Improving efficiency of cascading investigations where appropriate to speed diagnosis and management

  • Reduce number of results that clinicians have to personally review
  • Reduction in the need for a clinician appointment after a first result where the protocol dictates that further tests are needed.
Research and Audit

  • Conducting audits. An example might be to review rheumatology patients moving to bi-monthly testing from monthly testing where stable

This list is not exhaustive but a guide to the work involved and may be subject to change as deemed necessary.

Person Specification

Qualifications

Essential

  • HCPC Registered Biomedical Scientist
  • Evidence of recent Continuing Professional Development
  • Knowledge of the role of biomedical procedures acquired through biomedical science degree or equivalent.

Desirable

  • Experience as a biomedical scientist
  • Safeguarding of adults and children

Experience

Essential

  • Experience of working in an autonomous role
  • Experience of working in a multi-professional environment
  • Experience of working under pressure
  • Awareness of own accountability
  • Works autonomously and collaboratively, recognizing when referrals are required
  • Excellent communication skills both written and verbal
  • IT skills computer and keyboard literate
  • Good time management and the ability to work under pressure prioritizing workload
  • Relay clinical information and maintain accurate, comprehensive consultation records
  • Experience of dealing with the public/patients

Desirable

  • Experience of EMIS WEB clinical system and using templates
  • Knowledge of Quality Outcomes Framework
  • Experience of leadership and management

Knowledge/Skills

Essential

  • Evidence of relevant professional development
  • Excellent communication skills

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Respond to urgent situations
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative

Other

Essential

  • Flexibility of working hours/ able to work at the desired times

Desirable

  • Experience of Primary Care
Person Specification

Qualifications

Essential

  • HCPC Registered Biomedical Scientist
  • Evidence of recent Continuing Professional Development
  • Knowledge of the role of biomedical procedures acquired through biomedical science degree or equivalent.

Desirable

  • Experience as a biomedical scientist
  • Safeguarding of adults and children

Experience

Essential

  • Experience of working in an autonomous role
  • Experience of working in a multi-professional environment
  • Experience of working under pressure
  • Awareness of own accountability
  • Works autonomously and collaboratively, recognizing when referrals are required
  • Excellent communication skills both written and verbal
  • IT skills computer and keyboard literate
  • Good time management and the ability to work under pressure prioritizing workload
  • Relay clinical information and maintain accurate, comprehensive consultation records
  • Experience of dealing with the public/patients

Desirable

  • Experience of EMIS WEB clinical system and using templates
  • Knowledge of Quality Outcomes Framework
  • Experience of leadership and management

Knowledge/Skills

Essential

  • Evidence of relevant professional development
  • Excellent communication skills

Qualities/Attributes

Essential

  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Respond to urgent situations
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative

Other

Essential

  • Flexibility of working hours/ able to work at the desired times

Desirable

  • Experience of Primary Care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Windmill Surgery

Address

Longford Primary Care Centre

Longford Road

Coventry

CV6 6DR


Employer's website

http://windmillsurgery.com/ (Opens in a new tab)

Employer details

Employer name

Windmill Surgery

Address

Longford Primary Care Centre

Longford Road

Coventry

CV6 6DR


Employer's website

http://windmillsurgery.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jayne Boothman

jayne.boothman@nhs.net

02475263333

Details

Date posted

13 November 2023

Pay scheme

Other

Salary

£14.71 to £17.69 an hour

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4139-23-0000

Job locations

Longford Primary Care Centre

Longford Road

Coventry

CV6 6DR


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