Job responsibilities
Due to our recent pay review, the hourly rate on this role is now £12.39.
Key Duties/Responsibilities
Deliver a diary-management function for the diaries of the Senior
Leadership Team ensuring appropriate prioritisation.
Working alongside the Rota Team to ensure clinical diaries and Partner
commitments are effectively managed to meet the needs of the business and
corporate governance structure. This includes blocking meetings out for
clinicians on EMIS (clinical software) and sending invites from the Outlook
diary.
Delivery of a professional and efficient corporate secretarial services
for internal meetings within the Corporate Governance Structure and external
meetings as appropriate in line with the priorities of the Managing Partner,
including the planning or meetings, agenda setting, coordination of meeting
paperwork and minute taking as appropriate.
Deliver suitable correspondence including emails and letters as
appropriate.
Support the delivery and organisation of events, including arrangements
for venues, refreshments, attendance, key speakers/presenters and agenda
setting.
As part of the role there will be occasional requirement to work into
the evening and at weekend.
Confidentiality
In the course of seeking treatment,
patients entrust us with, or allow us to gather, sensitive information in
relation to their health and other matters.
They do so in confidence and have the right to expect that staff will
respect their privacy and act appropriately.
In the performance of the duties
outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, Practice staff
and other healthcare workers. They may also have access to information relating
to the Practice as a business organisation. All such information from any
source is to be regarded as strictly confidential.
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the Practice
may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data.
In the performance of the duties
outlined in this Job Description, the post-holder may have access to
confidential information relating to patients and their carers, Practice staff
and other healthcare workers. They may also have access to information relating
to the Practice as a business organisation. All such information from any
source is to be regarded as strictly confidential.
Information relating to patients,
carers, colleagues, other healthcare workers or the business of the Practice
may only be divulged to authorised persons in accordance with the Practice
policies and procedures relating to confidentiality and the protection of
personal and sensitive data.
Health & Safety
The post-holder will assist in
promoting and maintaining their own and others health, safety and security as
defined in the Practice Health & Safety Policy, to include:
Using
personal security systems within the workplace according to Practice guidelines
Identifying
the risks involved in work activities and undertaking such activities in a way
that manages those risks
Making
effective use of training to update knowledge and skills
Using
appropriate infection control procedures, maintaining work areas in a tidy and
safe way and free from hazards
Reporting
potential risks identified
Act as
Chaperone when requested by clinician and in accordance with the Chaperone
policy.
Equality and Diversity
The post-holder will support the
equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a
way that recognises the importance of peoples rights, interpreting them in a
way that is consistent with the Practice policies and procedures, and current
legislation
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving in
a manner which is welcoming to the individual, is non-judgmental and respects
their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in
any training programme implemented by the Practice as part of this employment,
such training to include:
Participation
in an annual individual performance review, including taking responsibility for
maintaining a record of their own personal and/or professional development.
Taking
responsibility for their own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to
maintain quality within the Practice, and will:
Alert other
team members to issues of quality and risk
Assess own
performance and take accountability for own actions, either directly or under
supervision
Contribute
to the effectiveness of the team by reflecting on own and team activities and
making suggestions on ways to improve and enhance the teams performance
Work
effectively with individuals in other agencies to meet patients needs
Effectively
manage own time, workload and resources
Safeguarding
LMP is committed to safeguarding and promoting the welfare of
children, young people and vulnerable adults. All staff are therefore expected
to behave in such a way that supports this commitment. You will be responsible
for safeguarding the interests of children and adults who you come into contact
during your work. To fulfil these duties, you will be required to attend
training and development to recognise the signs and symptoms of abuse or
individuals at risk, to follow local and national policy relating to
safeguarding practice and to report and act on concerns you may have appropriately.
Communication
The post-holder should recognise the
importance of effective communication within the team and will strive to:
Communicate
effectively with other team members
Communicate
effectively with patients and carers
Recognise peoples needs for alternative
methods of communication and respond accordingly
Infection Control
Adhere to
the Practices infection control policies
Undertake
regular infection control training, as required
Raise any
infection control concerns to the infection control lead
Participate
in any infection control audits, as required.
Contribution to the Implementation of Services:
The post-holder will
Apply
Practice policies, standards and guidance
Discuss
with other members of the team how the policies, standards and guidelines will
affect own work
Participate
in audit where appropriate
The job
description and person specification are an outline of the main tasks,
responsibilities and requirements of the role.
The post holder will carry out any other duties as may reasonably be
required by their line manager commensurate with the band of the post. The job description and person specification
may be reviewed on an on-going basis in accordance with the changing needs of
the LMP.