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Paston and Werrington Health Centre

Medical Receptionist

Information:

This job is now closed

Job summary

Paston & Werrington Health Centres recently formed a new partnership with Boroughbury Medical Practice and this exciting opportunity requires the ideal person to manage the front desk along with performing a range of varied administrative tasks. As part of our team of medical receptionists, you will provide comprehensive and efficient reception and administrative support to the wider team and patients at Paston & Werrington Health Centre, Peterborough. The post holder will need to work efficiently with a high degree of accuracy and confidentiality, communicating with colleagues at all levels.

Main duties of the job

We require a part time medical receptionist to work 25 hours per week in this essential front line role. You will help patients to access the right services and assist with keeping patient records accurate and up to date.

The main responsibilities for this position are as follows:-

greeting and sign posting our patients to see the most appropriate person at the most appropriate time. Answering the telephone. Making appointments, issuing prescriptions and scanning information into patient records. You will be part of a team working towards a more modern general practice using modern technology in a forward thinking Practice.

About us

We are a SystmOne practice and we provide patient healthcare services to over 14,000 patients in the Paston and Werrington areas of North Peterborough. We offer generous holidays (additional long service entitlements) and NHS pension scheme in addition to a competitive salary. Role specific induction, training and ongoing development are supported and encouraged.

Shifts will be on a rota basis working 5 hours per day between 08:00 am and 18:00 Monday to Friday.

Details

Date posted

31 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4127-23-0000

Job locations

Paston Health Centre

Chadburn

Peterborough

Cambridgeshire

PE4 7DG


Werrington Health Centre

13 Skaters Way

Peterborough

PE4 6NB


Job description

Job responsibilities

To undertake reception duties, effectively and efficiently

To signpost patients to appropriate service/clinician

Ensure telephone communication is attended to promptly and courteously, maintaining confidentiality at all times.

Register new patients on the clinical system, SystmOne and carry out routine daily clinical system duties.

Handle all enquiries from patients, efficiently and with courtesy.

Opening, recording and distribution of mail/date stamping/scanning and filing of documents to correct patient record.

Record home visit requests.

Receive requests for prescriptions and deal with them in the appropriate manner ensuring any queries regarding the prescription are passed to the Doctor or clinical pharmacy team.

Ensure all messages are handed over to the incoming staff at the end of your shift.

Deal with problems appropriately and refer to the right person if required.

Job description

Job responsibilities

To undertake reception duties, effectively and efficiently

To signpost patients to appropriate service/clinician

Ensure telephone communication is attended to promptly and courteously, maintaining confidentiality at all times.

Register new patients on the clinical system, SystmOne and carry out routine daily clinical system duties.

Handle all enquiries from patients, efficiently and with courtesy.

Opening, recording and distribution of mail/date stamping/scanning and filing of documents to correct patient record.

Record home visit requests.

Receive requests for prescriptions and deal with them in the appropriate manner ensuring any queries regarding the prescription are passed to the Doctor or clinical pharmacy team.

Ensure all messages are handed over to the incoming staff at the end of your shift.

Deal with problems appropriately and refer to the right person if required.

Person Specification

Experience

Essential

  • Experience in a healthcare setting is essential and you will be used to a fast paced environment with a varied task list and tight deadlines. The ability to work under pressure is essential.

Desirable

  • Working knowledge of SystmOne is desirable and experience in general practice is preferred.
Person Specification

Experience

Essential

  • Experience in a healthcare setting is essential and you will be used to a fast paced environment with a varied task list and tight deadlines. The ability to work under pressure is essential.

Desirable

  • Working knowledge of SystmOne is desirable and experience in general practice is preferred.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Paston and Werrington Health Centre

Address

Paston Health Centre

Chadburn

Peterborough

Cambridgeshire

PE4 7DG


Employer's website

https://www.pastonhealth.co.uk (Opens in a new tab)

Employer details

Employer name

Paston and Werrington Health Centre

Address

Paston Health Centre

Chadburn

Peterborough

Cambridgeshire

PE4 7DG


Employer's website

https://www.pastonhealth.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Jo Evans

jo.evans@nhs.net

01733572584

Details

Date posted

31 October 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4127-23-0000

Job locations

Paston Health Centre

Chadburn

Peterborough

Cambridgeshire

PE4 7DG


Werrington Health Centre

13 Skaters Way

Peterborough

PE4 6NB


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