Belvedere Medical Centre

Receptionist

Information:

This job is now closed

Job summary

Doctors Receptionist

We are currently looking for a Doctors receptionist for a busy surgery in Belvedere. Some customer service experience would be valuable as well as reception duties, to join our dynamic, forward looking, enthusiastic and friendly team. This position is available as soon as possible and it is for 18 hours per week as a temporary contract for 3 months with a view to extending this as per the requirements of the surgery. Please see job description attached. Annual leave entitlement will be 20 working days pro rata including Bank Holidays. Hourly rate will be £10.50. Please take a look at our website for more information regarding this surgery.

Reception schedule we are looking to cover:

Monday 3pm to 6.30pm

Tuesday 8am to 12noon

Wednesday 3pm 6.30pm

Thursday 3pm 6.30pm

Friday 3pm 6.30pm

Please apply by email to Shelley.Bhalla@nhs.net or Kay.wood@nhs.net

Main duties of the job

The post involves being receptionist and telephone answering room assistant at a Doctors surgery in Belvedere . Although a busy Practice you will be fully supported and be expected to work in a team . You will need to have a good telephone manner and customer service skills . The role requires you to have the ability to remain calm and focused on the task in hand but also be proactive in problem solving and be able to multi task . The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system.

About us

We are a large but happy and supportive team.Quality with efficiency and patient centered services are at heart of what we do.Clinical team is made up of six GPS, two Pharmacists, two Nurse Practitioners, two Physician associates, two nurses, two HCAs and attached community staff.We employ around 21 reception/admin staff.You will need to be flexible in approach to working hours.The surgery is open on Monday to Friday 7am-7.30pm

Details

Date posted

21 August 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Fixed term

Duration

3 months

Working pattern

Part-time

Reference number

A4121-23-0021

Job locations

Belvedere Medical Centre

15 Albert Road

Belvedere

Kent

DA17 5LQ


Job description

Job responsibilities

Main duties of the job You will need to have a good telephone manner and customer service skills . The role requires you to have the ability to remain calm and focussed on the task in hand but also be proactive in problem solving and be able to multi task . The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system. You will need to be flexible in approach to working hours.

Job description

Job responsibilities

Main duties of the job You will need to have a good telephone manner and customer service skills . The role requires you to have the ability to remain calm and focussed on the task in hand but also be proactive in problem solving and be able to multi task . The duties can include but are not limited to getting and directing patients Effective use of the appointment and booking system and liaising with other team members within and outside the practice. Experience is preferred and we use the EMIS system. You will need to be flexible in approach to working hours.

Person Specification

Qualifications

Essential

  • Not required

Desirable

  • Experience in Reception duties and customer care with possible EMIS clinical system knowledge.
Person Specification

Qualifications

Essential

  • Not required

Desirable

  • Experience in Reception duties and customer care with possible EMIS clinical system knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Belvedere Medical Centre

Address

Belvedere Medical Centre

15 Albert Road

Belvedere

Kent

DA17 5LQ


Employer's website

https://www.belvederemedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Belvedere Medical Centre

Address

Belvedere Medical Centre

15 Albert Road

Belvedere

Kent

DA17 5LQ


Employer's website

https://www.belvederemedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manger

Kay Wood

kay.wood@nhs.net

01322446700

Details

Date posted

21 August 2023

Pay scheme

Other

Salary

£10.50 an hour

Contract

Fixed term

Duration

3 months

Working pattern

Part-time

Reference number

A4121-23-0021

Job locations

Belvedere Medical Centre

15 Albert Road

Belvedere

Kent

DA17 5LQ


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