PCN Care Home Administrator

Job summary

Wyre Integrated Network PCN are recruiting for a Care Home Administration Assistant to join their team. The successful candidate will join a team consisting of Pharmacists, Paramedics, Social Prescribers, Care Coordinators, GP Assistants and a Physiotherapist supported by a team of GPs and clinical leads all striving to support the needs of the local community.

The PCN Administration Assistant is responsible for undertaking a wide range of administrative duties and the provision of administrative support to the PCN Care Homes and Social Prescribing Team.

The Administration Assistant will assist the Social Prescriber with their relationships and engagement with the PCN practices, Care Homes, and health care professionals across within the community, enhancing continuity of care.

The Administration Assistant will also be responsible for undertaking a wide range of administrative duties in support of the multidisciplinary team, including overseeing the coordination of the Care Home MDT meetings and facilitate weekly care home rounds by identifying residents requiring review or discussion. They will work closely with the Care Home Leads and primary care professionals within the Primary Care Network (PCN) to support the management of a caseload of care homes under our care, ensuring effective communication between Primary Care and care home staff.

Main duties of the job

As our Care Home Administrator, you will:

• Proactively identify and collaborate with the care homes social prescriber to support with the administration of personalised care support plans for residents by the care home team.
• Assist the care home team to support residents and families in managing their healthcare needs, answering queries from care homes, and facilitating referrals to the Care Home MDT or escalating concerns to the Clinical Team.
• Coordinate and direct health and care services for residents and their carers, working alongside social prescribing link workers, health and wellbeing coaches, and other primary care professionals.
• Support the organisation with the delivery of Care Home MDTs within the PCN.
• Build and maintain effective relationships with GPs and primary care professionals to enhance the coordination of care for the residents.

About us

We are looking for an energetic and motivated individual to join our innovative Network.

WIN PCN covers 29,000 patients over four practices in the Thornton-Poulton area and uses a network of skilled clinicians to forge relationships with varying healthcare providers and promote collaborative working through the 4 partner practices, providing personalised care for patients through every stage of life.

Benefits of joining Wyre Integrated Network:

Being part of a successful integrated team.

• Wrap around professional and education support for successful candidates
• Underpinning support from the safety, education/training and wider clinical team
• Opportunity to develop a system perspective to support our healthcare without boundaries approach.
• NHS Pension
• Generous Annual Leave Entitlement