Hughenden Valley Surgeries

Dispensary Assistant/Technician

The closing date is 01 March 2026

Job summary

Main Purpose of Job

To support the Superintendent Pharmacist in ensuring the safe and smooth running of the Pharmacy.

The applicant will be part of a busy pharmacy and dispensing doctors team, operating a wide range of services to a community with diverse needs, and play a pivotal role in ensuring the needs of the business are met and the pharmacy and dispensary operates safely and efficiently.

This role reports to the Pharmacy Team Leader / Superintendent Pharmacist and has a key role working closely with all staff (clinical and non-clinical) across the Pharmacy and Surgery:

Main duties of the job

Ensure a high quality, personable, service is provided to all customers and patients.

Elect the correct items to make up a prescription.

Measure liquids and count out tablets and medicines.

Make sure prescriptions are legal and accurate create labels which give information about the medicines and how to use them.

Order new stock using computerised systems.

Carry out the day-to-day activities of a Dispensary Assistant-Technician including prescription counting and prescription end of the month submissions.

Assemble Dossette boxes according to current SOPs

About us

  • Two-site GP practice: Hughenden Valley Surgery and Chequers Surgery (Prestwood)
  • Approximately 12,500 patients
  • Multidisciplinary team including GPs, nurses, HCAs, pharmacists, physiotherapists, and an in-house dispensing pharmacy
  • Supportive, friendly working environment with clear development pathways

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4113-26-0002

Job locations

Valley Road

Hughenden

High Wycombe

Buckinghamshire

HP14 4LG


Job description

Job responsibilities

Job responsibilities

Essential

  • Excellent communication and interpersonal skills
  • Good IT skills and ability to learn new systems
  • Ability to remain calm under pressure
  • Strong organisation and attention to detail
  • Professional, compassionate, and patient-centred
  • Ability to follow protocols and use initiative appropriately
  • Ability to work across both practice sites

Desirable

  • Previous experience working in a GP practice (training can be provided)
  • Experience using EMIS Web and/or Docman
  • Understanding of care navigation and primary care pathways
  • Experience supporting digital patient access
  • Experience working in a dispensary or pharmacy environment

Job description

Job responsibilities

Job responsibilities

Essential

  • Excellent communication and interpersonal skills
  • Good IT skills and ability to learn new systems
  • Ability to remain calm under pressure
  • Strong organisation and attention to detail
  • Professional, compassionate, and patient-centred
  • Ability to follow protocols and use initiative appropriately
  • Ability to work across both practice sites

Desirable

  • Previous experience working in a GP practice (training can be provided)
  • Experience using EMIS Web and/or Docman
  • Understanding of care navigation and primary care pathways
  • Experience supporting digital patient access
  • Experience working in a dispensary or pharmacy environment

Person Specification

Qualifications

Essential

  • NVQ level 2 Dispensary Assistant

Experience

Essential

  • Qualified to at a minimum of NVQ level 2 Dispensary Assistant or will have commenced all relevant training before start date
  • Build effective working relationships with customers, partners, external bodies and colleagues.
  • Demonstrate the ability to use own initiative and work efficiently under pressure.
  • Good working knowledge/experience of dispensing prescriptions
  • Good computer skills

Desirable

  • Proven ability to provide good customer service, remain calm in busy periods ensuring a customer focussed approach
  • Demonstrate excellent communication skills
  • Ability to work unsupervised and as a member of a team
  • Ability to work flexible hours for sickness and holiday cover
  • Willing to learn new skills in line with business need
Person Specification

Qualifications

Essential

  • NVQ level 2 Dispensary Assistant

Experience

Essential

  • Qualified to at a minimum of NVQ level 2 Dispensary Assistant or will have commenced all relevant training before start date
  • Build effective working relationships with customers, partners, external bodies and colleagues.
  • Demonstrate the ability to use own initiative and work efficiently under pressure.
  • Good working knowledge/experience of dispensing prescriptions
  • Good computer skills

Desirable

  • Proven ability to provide good customer service, remain calm in busy periods ensuring a customer focussed approach
  • Demonstrate excellent communication skills
  • Ability to work unsupervised and as a member of a team
  • Ability to work flexible hours for sickness and holiday cover
  • Willing to learn new skills in line with business need

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hughenden Valley Surgeries

Address

Valley Road

Hughenden

High Wycombe

Buckinghamshire

HP14 4LG


Employer's website

https://www.ourpractice.co.uk (Opens in a new tab)

Employer details

Employer name

Hughenden Valley Surgeries

Address

Valley Road

Hughenden

High Wycombe

Buckinghamshire

HP14 4LG


Employer's website

https://www.ourpractice.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Dispensary Assistant/Technician

Sophina Rahim

sophina.rahim@nhs.net

01494562189

Details

Date posted

02 February 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4113-26-0002

Job locations

Valley Road

Hughenden

High Wycombe

Buckinghamshire

HP14 4LG


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