Job summary
WE ARE RECRUITING FOR A GOVERNANCE ADMINISTRATION ASSISTANT
We are looking for highly motivated, flexible, reliable and
friendly individual who is passionate about clinical governance and quality
assurance. You will have the ability to communicate effectively with
clinicians, patients and support staff. You will be a highly valued member of
the team, receiving competitive benefits plus ongoing personal development and
training opportunities in our high achieving environment.
Main duties of the job
The Governance Administration Assistant is a key role in
supporting the Director of Governance in areas of clinical governance and
quality assurance of the Haxby Group services delivered in Hull, Scarborough
and York. The postholder will be responsible for a range of administration
tasks and collation of reports.
The post holder will support the Director and Associate
Director of Governance in co-ordinating all key activity including annual
assurance plans and quality improvement plans. This role will include liaising
with other Directors and managers to gather information and meet timelines.
You must work at all times within your own competence and
use your own judgement, knowledge and common sense in your day-to-day
activities.
About us
We are a leading primary care organisation that delivers
high quality care from GP practices in York, Hull and Scarborough. Innovative
and committed, we are at the forefront of developments within our field. We are
well organised and deliver high quality care with a range of friendly and
supportive staff.
*** WE PLAN TO INTERVIEW FOR THIS ROLE ON THE 06 DECEMBER
2023 IN YORK***
Selection for Interview process
If you are applying through NHS Jobs, you will notice you
are asked if you would like a guaranteed interview as part of the Two Tick
disability scheme. Whilst this is an admirable government initiative, please be
aware we are not signed up to this scheme. This is a question on the NHS jobs
application form which is outside of our own control. Our own process ensures
we consider candidates on the merit of their application only and we do not ask
any questions regarding a disability as part of our selection process.
Job description
Job responsibilities
Job responsibilities:
The post holder will support the delivery of the governance and quality and assurance annual work plan by:
- Monitor incoming alerts and circulate to managers following flow charts and standard operating procedures.
- Completing spreadsheets with information on a monthly and quarterly frequency
- Receiving and filing audit reports and drafting summary reports
- Working to an annual planner to send reminders and receive documents to present at meetings.
- Monitor and report frequency of multi-disciplinary meeting across each of the hubs in each city.
- Maintain a register of policies and standard operating procedures, highlighting to managers those due for renewal.
- Support the lead for patient experience team to collate monthly and quarterly reports of significant events and complaints.
- Support the Lead Clinician for Quality, Standards & Compliance in developing shared learning briefings.
- Support Head of Nursing in collecting infection prevention and control audits.
Strategy and leadership responsibilities:
- Work with the Governance team to deliver the Haxby strategy and the Governance work plan.
- Contribute to compliance with statutory and contractual standards including the Care Quality Commission regulations.
Job description
Job responsibilities
Job responsibilities:
The post holder will support the delivery of the governance and quality and assurance annual work plan by:
- Monitor incoming alerts and circulate to managers following flow charts and standard operating procedures.
- Completing spreadsheets with information on a monthly and quarterly frequency
- Receiving and filing audit reports and drafting summary reports
- Working to an annual planner to send reminders and receive documents to present at meetings.
- Monitor and report frequency of multi-disciplinary meeting across each of the hubs in each city.
- Maintain a register of policies and standard operating procedures, highlighting to managers those due for renewal.
- Support the lead for patient experience team to collate monthly and quarterly reports of significant events and complaints.
- Support the Lead Clinician for Quality, Standards & Compliance in developing shared learning briefings.
- Support Head of Nursing in collecting infection prevention and control audits.
Strategy and leadership responsibilities:
- Work with the Governance team to deliver the Haxby strategy and the Governance work plan.
- Contribute to compliance with statutory and contractual standards including the Care Quality Commission regulations.
Person Specification
Knowledge/Qualifications/Skills
Essential
- Educated to GCSE including English and Mathematics.
- At least 3 years' experience of
- providing administration support to a high standard.
- Involvement of working with multidisciplinary teams.
- Ability to work autonomously within the scope of the role.
- Detailed knowledge of maintaining confidentiality and implementing data protection legislation.
Desirable
- Project support
- Educated to A level or equivalent.
Physical Requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Reliable.
- Flexible.
- Excellent attendance record.
Competencies/Qualities/Attributes
Essential
- Effective written and verbal communication skills.
- Strong IT skills with experience of using e mails and Microsoft Office applications including word and excel.
- Ability to prioritise and work to tight deadlines in a fast-paced environment.
- Prioritise own team workload and meet required timescales.
- Ability to network and build relationships.
- Proven problem solving and analytical skills.
- Identify areas for improving processes.
- Ability to develop, implement and embed policy and procedure.
- Recording and collection of data.
- Reflect and critically appraise own performance and continual professional development.
- Ability to organise and prioritise workload.
Other
Essential
- Motivated and enthusiastic.
- Effective time management.
- Self-directed.
- Team player.
- Able to work at the desired times.
- Flexibility of hours for cover.
Desirable
- Good sickness record.
- Current UK/EU driving licence and access to a vehicle.
Person Specification
Knowledge/Qualifications/Skills
Essential
- Educated to GCSE including English and Mathematics.
- At least 3 years' experience of
- providing administration support to a high standard.
- Involvement of working with multidisciplinary teams.
- Ability to work autonomously within the scope of the role.
- Detailed knowledge of maintaining confidentiality and implementing data protection legislation.
Desirable
- Project support
- Educated to A level or equivalent.
Physical Requirements
Essential
- Able to undertake the requirements of the post.
Desirable
- Reliable.
- Flexible.
- Excellent attendance record.
Competencies/Qualities/Attributes
Essential
- Effective written and verbal communication skills.
- Strong IT skills with experience of using e mails and Microsoft Office applications including word and excel.
- Ability to prioritise and work to tight deadlines in a fast-paced environment.
- Prioritise own team workload and meet required timescales.
- Ability to network and build relationships.
- Proven problem solving and analytical skills.
- Identify areas for improving processes.
- Ability to develop, implement and embed policy and procedure.
- Recording and collection of data.
- Reflect and critically appraise own performance and continual professional development.
- Ability to organise and prioritise workload.
Other
Essential
- Motivated and enthusiastic.
- Effective time management.
- Self-directed.
- Team player.
- Able to work at the desired times.
- Flexibility of hours for cover.
Desirable
- Good sickness record.
- Current UK/EU driving licence and access to a vehicle.
