Job summary
Jobpurpose
- To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
- To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
- To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.
Main duties of the job
Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height/weight/BMI,peakflow.
- Phlebotomy and specimen handling; urine dipstick and point-of-care tests as trained.
- ECG recording.
- NHS Health Checks and lifestyle brief interventions (smoking cessation,alcohol screening, weight management, physical activity advice).
- Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
- Vaccinations and immunisations support within scope and training.
- Chaperoning and assisting with procedures(e.g.,smear clinics, minor surgery).
- Long-term condition recall support: gather QoF data, pre-clinic tests, foot checks (as trained), inhaler technique, BP optimisation support.
- Health promotion, signposting to PCN services (social prescribing, weight management, smoking cessation).
About us
We're thrilled to announce an exciting opportunity for a healthcare assistant to join our growing team.
Our partnership has recently expanded with the acquisition of
Manston Surgery, allowing us to operate two practices. With the
support of our experienced leadership team, we're committed.
to delivering modern general practice the benefits of working at scale while ensuring consistent, personalised care from teams that
truly know our patients.
As an advanced training practice, we proudly support a diverse
range of allied health professionals and work closely with our
Primary Care Network(PCN) to provide comprehensive patient care. We're looking for a dedicated healthcare assistant who is passionate about delivering
high quality Care, collaborating with our healthcare team, and supporting the delivery of policies and procedures.
If you're ready to be part of a dynamic and supportive environment where your skills and
contributions are valued, we would love to hear from you.
Job description
Job responsibilities
Jobpurpose
- To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
- To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
- To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.
Key responsibilities Clinical (under supervision and within competence)
- Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height/weight/BMI, peakflow.
- Phlebotomy and specimen handling; urine dipstick and point-of-care tests as trained.
- ECG recording.
- NHS Health Checks and lifestyle brief interventions (smoking cessation,alcohol screening, weight management, physical activity advice).
- Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
- Vaccinations and immunisations support within scope and training.
- Chaperoning and assisting with procedures(e.g.,smear clinics,minor surgery).
- Long-term condition recall support: gather QoF data, pre-clinic tests, footchecks (as trained), inhaler technique, BP optimisation support.
- Health promotion, signposting to PCN services (social prescribing, weight management, smoking cessation).
Clinical governance and safety
- Work to practice SOPs; escalate red flags promptly to a registered clinician.
- Maintain accurate records.
- Maintain stock, equipment calibration, cold chain support, and room readiness.
- Comply with infection prevention and control, waste disposal, sharps safety.
- Participate in audits and quality improvement projects.
- Safeguarding: identify and escalate concerns in line with policy; record accurately.
Administration and teamwork
- Prepare clinics, manage recalls,sendpatientcommunications(SMS/letters),andsupportdataquality/QOF.
- LiaisewithMDTcolleagues(GPs,PracticeNurses,ClinicalPharmacists,SocialPrescribers,Physiotherapists,MentalHealthpractitioners).
- Supportequitableaccessforvulnerablegroups(housebound,carers,LD,homelessness,non-Englishspeakers)withreasonableadjustments.
Scopeandsupervision
- Workunderthedirectionofaregisteredclinician;donotworkbeyond
competence.
- Seek guidance when unsure; participate in supervision, debriefs, and annual appraisal.
- Maintain confidentiality and up hold GDPR/IG requirements.
Training, development and appraisal
- Statutory/mandatory training.
- Under take role-specific training (phlebotomy, ECG, woundcare, NHS Health Checks, vaccination support).
- Participate in CPD and competency sign off; track learning against the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Reference:NHS England NetworkContractDES2025/26,SectionB20HealthcareSupportWorker:https://www.england.nhs.uk/publication/network-contract-directed-enhanced-service-des-specification/
Person specification Essential
- Education: Care Certificate
- Experience: Direct patient care in a health care setting (e.g.,community, primary care,or acute).
- Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
- IT: Confident with clinical systems
- Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
- Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
- Governance:Understandsconfidentiality,consent,infectioncontrol,andsafeloneworkingwithinpolicy.
Job description
Job responsibilities
Jobpurpose
- To support delivery of safe, effective, person-centred care across routine clinics and long-term condition pathways under the supervision of registered clinicians.
- To contribute to prevention and health promotion initiatives, vaccination/immunisation programmes, and reduction of health inequalities across the practice population.
- To maintain high standards of infection prevention and control, accurate clinical documentation, and good patient experience.
Key responsibilities Clinical (under supervision and within competence)
- Perform observations and basic clinical measurements: BP, pulse, SpO2, temperature, height/weight/BMI, peakflow.
- Phlebotomy and specimen handling; urine dipstick and point-of-care tests as trained.
- ECG recording.
- NHS Health Checks and lifestyle brief interventions (smoking cessation,alcohol screening, weight management, physical activity advice).
- Wound care support: simple dressings, suture/clip removal, leg ulcer care under protocol.
- Vaccinations and immunisations support within scope and training.
- Chaperoning and assisting with procedures(e.g.,smear clinics,minor surgery).
- Long-term condition recall support: gather QoF data, pre-clinic tests, footchecks (as trained), inhaler technique, BP optimisation support.
- Health promotion, signposting to PCN services (social prescribing, weight management, smoking cessation).
Clinical governance and safety
- Work to practice SOPs; escalate red flags promptly to a registered clinician.
- Maintain accurate records.
- Maintain stock, equipment calibration, cold chain support, and room readiness.
- Comply with infection prevention and control, waste disposal, sharps safety.
- Participate in audits and quality improvement projects.
- Safeguarding: identify and escalate concerns in line with policy; record accurately.
Administration and teamwork
- Prepare clinics, manage recalls,sendpatientcommunications(SMS/letters),andsupportdataquality/QOF.
- LiaisewithMDTcolleagues(GPs,PracticeNurses,ClinicalPharmacists,SocialPrescribers,Physiotherapists,MentalHealthpractitioners).
- Supportequitableaccessforvulnerablegroups(housebound,carers,LD,homelessness,non-Englishspeakers)withreasonableadjustments.
Scopeandsupervision
- Workunderthedirectionofaregisteredclinician;donotworkbeyond
competence.
- Seek guidance when unsure; participate in supervision, debriefs, and annual appraisal.
- Maintain confidentiality and up hold GDPR/IG requirements.
Training, development and appraisal
- Statutory/mandatory training.
- Under take role-specific training (phlebotomy, ECG, woundcare, NHS Health Checks, vaccination support).
- Participate in CPD and competency sign off; track learning against the Primary Care and General Practice Nursing Career and Core Capabilities Framework. Reference:NHS England NetworkContractDES2025/26,SectionB20HealthcareSupportWorker:https://www.england.nhs.uk/publication/network-contract-directed-enhanced-service-des-specification/
Person specification Essential
- Education: Care Certificate
- Experience: Direct patient care in a health care setting (e.g.,community, primary care,or acute).
- Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
- IT: Confident with clinical systems
- Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
- Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
- Governance:Understandsconfidentiality,consent,infectioncontrol,andsafeloneworkingwithinpolicy.
Person Specification
Qualifications
Essential
- Person specification Essential
- * Education: Care Certificate
- * Experience: Direct patient care in a healthcare setting (e.g., community, primary care, or acute).
- * Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
- * IT: Confident with clinical systems
- * Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
- * Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
- * Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.
Desirable
- Desirable
- * Primary care experience and familiarity with QOF/NHS Health Checks.
- * Training in wound care, foot checks, smoking cessation brief interventions.
- * Experience supporting vaccination clinics and cold chain processes.
- * Understanding of health inequalities and reasonable adjustments for priority groups.
- * Full UK driving licence/access to transport for occasional off-site work.
Person Specification
Qualifications
Essential
- Person specification Essential
- * Education: Care Certificate
- * Experience: Direct patient care in a healthcare setting (e.g., community, primary care, or acute).
- * Skills: BP/obs, phlebotomy, urine dipstick, ECG, accurate documentation.
- * IT: Confident with clinical systems
- * Communication: Clear, compassionate communication; able to use interpreters and accessible information when required.
- * Teamworking: Works well within an MDT; understands professional boundaries; reliable and organised.
- * Governance: Understands confidentiality, consent, infection control, and safe lone working within policy.
Desirable
- Desirable
- * Primary care experience and familiarity with QOF/NHS Health Checks.
- * Training in wound care, foot checks, smoking cessation brief interventions.
- * Experience supporting vaccination clinics and cold chain processes.
- * Understanding of health inequalities and reasonable adjustments for priority groups.
- * Full UK driving licence/access to transport for occasional off-site work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.