Job summary
We are seeking a proactive and detail-oriented Clinical
Research and Digital Officer to join our team. The postholder will work with our lead
research GP Partner and practice manager to provide administrative management
of our busy research portfolio. Additionally, the postholder will help lead our
digital & data work including managing audits and recalls within our
electronic patient record (EMIS) and advancing digital initiatives to
continually improve the delivery of high quality patient care. Whilst the role
is currently on a 12 month fixed term basis, we are keen to continue the role
thereafter if funding allows.
Main duties of the job
- Study Coordination:
- Data & Documentation Management
- Participant Engagement
- Providing general administrative assistance
- Project Implementation
- Data Analysis & Reporting
About us
We are a large practice with a patient list size of circa
15,400. We are a Partnership of 6, with 9 Salaried GPs, a nursing team of 5, an
experienced managerial team of 7 (Business and Finance Manager, Deputy Practice
Manager, Patient Services Managers, Medicines Managers) and a friendly group of
administrative and reception staff. We are a training as well as a learning
practice and regularly have 6 Specialist Trainees, a Foundation Year 2 doctor
and undergraduate students based here. We also offer learning opportunities to
other grades and have a large apprenticeship programme operating for clinical,
managerial and administrative staff. We are active in our local, supportive,
Primary Care Network and have excellent relationships with external stakeholders.
We have a strong culture of patient safety, high quality and
empathy. Our Mission Statement reflects our values as a Practice with patients
being at the heart of all of our activities.
Job description
Job responsibilities
Clinical Research Support
- Study Coordination: Assist in the identification, setup, administration, and monitoring of clinical trials (including those from the NIHR portfolio and wider commercial sectors) including liaising with research nurses, sponsors, and external partners.
- Data & Documentation Management: Accurately administer clinical trial data in compliance with Good Clinical Practice (GCP), standard operating procedures (SOPs), and relevant regulations. Manage study documentation and ensure adherence to regulatory requirements including liaising with the Data Protection Officer (DPO) if needed.
- Participant Engagement: Serve as the initial administrative point of contact for research participants, providing information and support throughout their involvement in studies.
- Administrative support: Providing general administrative assistance such as coordinating meetings, document management and ordering any equipment that the study may require.
Digital & Data Support
- Project Implementation: Lead and support digital initiatives aimed at improving patient access, care quality, and operational efficiency within the practice. Evaluate and implement digital tools and systems, providing training and support to staff to enhance digital literacy and adoption.
- Data Analysis & Reporting: Design and run EMIS-based searches, audits and recalls for patient reviews (including for QOF), lead on data submission to external partners. Maintain and develop data quality documentation. Create performance dashboards and data reports.
- Stakeholder Collaboration: Work closely with clinical and administrative teams, as well as external partners, to drive digital innovation and service improvement.
Job description
Job responsibilities
Clinical Research Support
- Study Coordination: Assist in the identification, setup, administration, and monitoring of clinical trials (including those from the NIHR portfolio and wider commercial sectors) including liaising with research nurses, sponsors, and external partners.
- Data & Documentation Management: Accurately administer clinical trial data in compliance with Good Clinical Practice (GCP), standard operating procedures (SOPs), and relevant regulations. Manage study documentation and ensure adherence to regulatory requirements including liaising with the Data Protection Officer (DPO) if needed.
- Participant Engagement: Serve as the initial administrative point of contact for research participants, providing information and support throughout their involvement in studies.
- Administrative support: Providing general administrative assistance such as coordinating meetings, document management and ordering any equipment that the study may require.
Digital & Data Support
- Project Implementation: Lead and support digital initiatives aimed at improving patient access, care quality, and operational efficiency within the practice. Evaluate and implement digital tools and systems, providing training and support to staff to enhance digital literacy and adoption.
- Data Analysis & Reporting: Design and run EMIS-based searches, audits and recalls for patient reviews (including for QOF), lead on data submission to external partners. Maintain and develop data quality documentation. Create performance dashboards and data reports.
- Stakeholder Collaboration: Work closely with clinical and administrative teams, as well as external partners, to drive digital innovation and service improvement.
Person Specification
Experience
Essential
- Experience in research administration and/ or digital transformation
- Strong proficiency in data management and analysis, with a detailed understanding of data protection and confidentiality.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- Strong organisational skills, capable of managing multiple projects and meeting deadlines.
- Proficiency in IT systems and software particularly EMIS and Excel
Desirable
- Formal qualification/ credentials relating to research or data processes
- Certification in Good Clinical Practice (GCP).
- Advanced Excel skills (eg pivot tables, vlookups etc)
Person Specification
Experience
Essential
- Experience in research administration and/ or digital transformation
- Strong proficiency in data management and analysis, with a detailed understanding of data protection and confidentiality.
- Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
- Strong organisational skills, capable of managing multiple projects and meeting deadlines.
- Proficiency in IT systems and software particularly EMIS and Excel
Desirable
- Formal qualification/ credentials relating to research or data processes
- Certification in Good Clinical Practice (GCP).
- Advanced Excel skills (eg pivot tables, vlookups etc)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.