Data Quality Administrator

Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of administrative duties for areas of work including, but not limited to, QOF, LCS and CQC.

1. Main Duties / Key Tasks

The following are core responsibilities of the Data Quality Administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

1.1. Support the Assistant Practice Manager with ensuring read codes are added to the clinical system accurately.

1.2. Support the Assistant Practice Manager with completing data quality audits.

1.3. Support the Assistant Practice Manager with safety net searches.

1.4. Support the Assistant Practice Manager with processing invitations to patients in accordance with QOF, LCS, long term condition reviews, medication reviews, health checks, health prevention programmes and immunisation schedules.

1.5. Support Lead Practice Nurse with the management of cervical screening recall, including prior notification list and electronic card list.

1.6. Support the Lead Practice Nurse with management of stock levels, including ordering and stock takes.

1.7. Support the Assistant Practice Manager and Lead Practice Nurse with promoting health campaigns to patients.

1.8. Support the administration team with administrative duties, including but not limited to processing clinical letters, emails and summarising.

1.9. Support the Lead Practice Nurse and Lead Care Navigator with ensuring nursing team rotas are booked appropriately.

1.10. Support the Assistant Practice Manager with ensuring new births receive post-natal checks and immunisations in accordance with schedules.

1.11. Support Practice Operations Manager with CQC audits and data quality checks.

2. Confidentiality

2.1. In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately

2.2. In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential

2.3. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

3. Health and Safety

3.1. The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:

3.1.1. Using personal security systems within the workplace according to practice guidelines

3.1.2. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks

3.1.3. Making effective use of training to update knowledge and skills

3.1.4. Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards

3.1.5. Reporting potential risks identified.

4. Equality and Diversity

4.1. The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

4.1.1. Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

4.1.2. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

4.1.3. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

5. Personal/Professional Development:

5.1. The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:

5.1.1. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

5.1.2. Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

5.1.3. Attend annual mandatory up-dates on Fire Safety, Resuscitation and Safe Lifting.

6. Quality:

6.1. The post-holder will strive to maintain quality within the practice, and will:

6.1.1. Alert other team members to issues of quality and risk

6.1.2. Assess own performance and take accountability for own actions, either directly or under supervision

6.1.3. Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

6.1.4. Work effectively with individuals in other agencies to meet patients needs

6.1.5. Effectively manage own time, workload and resources.

7. Communication:

7.1. The post-holder should recognize the importance of effective communication within the team and will strive to:

7.1.1. Communicate effectively with other team members

7.1.2. Communicate effectively with patients and carers

7.1.3. Recognize peoples needs for alternative methods of communication and respond accordingly.

8. Contribution to the Implementation of Services:

8.1. The post-holder will:

8.1.1. Apply practice policies, standards and guidance

8.1.2. Discuss with other members of the team how the policies, standards and guidelines will affect own work

8.1.3. Participate in audit where appropriate.

8.1.4. Complete other appropriate work as deemed necessary by the practice.

Person Specification

Experience

Essential

• Experience of working with the general public

Desirable

• Experience of working in primary care
• Experience of working with SystmOne

Knowledge and Skills

Essential

• Excellent communication skills (written and oral)
• Effect time management skills
• Ability to work as a team member and autonomously
• Problem solving and analytical skills

Desirable

• Knowledge of QOF, LCS, CQC requirements

Qualifications

Essential

• GCSE grade C or above in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Watton Medical Practice

Address

24 Gregor Shanks Way

Watton

Thetford

Norfolk

IP25 6FA

Employer's website

https://www.wattonmedicalpractice.co.uk (Opens in a new tab)