Medical Secretary / Central Administrator

Job description

Job responsibilities

An outline of the job is above. For the full job description please see the supporting document on the right/below.

The post is full-time (37.5 hours) and will be mostly based at The Robert Darbishire Practice, although you will also need to be able to travel to our other sites as needed. The usual working hours are 8:30am-5:00pm, Monday-Friday.

Salary will be in the range £24,169 to £26,177 pro rata (full-time is 37.5 hours), depending on experience. We offer membership of the NHS Pension Scheme and 5.4-6.6 weeks' holiday (depending on NHS service) plus bank holidays (pro rata). (The post is not subject to Agenda for Change terms and conditions.)

Recruitment process

Please apply using the NHS Jobs online system. Your application should explain why you are applying for the post, how you believe you would contribute to working in this setting and demonstrate how you meet the requirements of the person specification. Answers should be clear and concise, any applications suspected of using artificial intelligence will not be scored.

The closing date for applications is Friday 6 June 2025. This date may be brought forward if there are a large number of applications, so please do not delay.

The interview process will consist of 2 parts; you will be invited to the practice to complete a short selection of skills tests (1hr max). If successful following the tests you will be offered a face to face interview.

Tests will be held on Wednesday 11 June 2025.

Interviews will be held on Friday 13 June 2025.

Better Health MCR Ltd. We are an equal opportunities employer and an accredited Real Living Wage employer.

Person Specification

Qualifications

Essential

• Essential
• General education to GCSE level or equivalent.
• An excellent standard of grammar and spelling in the English language.

Desirable

• Desirable
• Training or qualifications in customer service, IT or other related areas.

Personal skills and abilities

Essential

• A friendly and approachable manner, with good people skills, showing understanding, care and assertiveness when appropriate.
• The ability to communicate clearly and effectively (both verbal and written) with a wide range of individuals.
• The ability to be well-organised and prioritise work.
• A conscientious approach and commitment to working in an adaptable and flexible manner.
• The ability to work calmly and effectively and deal with multiple demands even when busy.
• The ability to cope with occasional exposure to challenging behaviour, distressing circumstances or emotional events.
• The ability to deal with personal information sensitively and respect people's right to confidentiality.
• The ability to work positively as a member of a busy team.
• The ability to give good and regular attendance.

Other

Essential

• A commitment to support the delivery of the best possible service to a diverse inner-city population.

Experience

Essential

• Administrative or clerical experience.
• Excellent administrative and organisational skills, with the ability to prioritise work.
• The ability to produce accurate and thorough work in a prompt and efficient manner, working to set timescales.
• Experience of using computers, with fast, accurate keyboard skills.

Desirable

• Experience working within a healthcare setting.
• Experience of dealing with the general public.
• Experience of using audio typing equipment.
• Experience and knowledge of medical terminology.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Better Health MCR

Address

Rusholme Health Centre

Walmer Street

Manchester

M14 5NP

Employer's website

https://www.betterhealthmcr.nhs.uk/ (Opens in a new tab)