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Cornhill Surgery

Reception/Admin

The closing date is 31 October 2025

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Job summary

We are looking for a new team member to join our reception team and help us deliver high quality customer service to our patients, both face to face and via the telephone.

Main duties of the job

The vacancy is for initially 15 hours weekly to be worked across 3 days (Monday, Wednesday and Friday) between the hours of 7.45am and 6.45pm. There will be a regular working pattern but some flexibility to cover holiday and sickness would be expected. If you are passionate about patient care and would like to work on the frontline of the NHS apply today. We offer an NHS pension. Rate of pay is negotiable depending on experience.

About us

Cornhill Surgery is a busy family surgery in Rubery, South Birmingham serving approx. 5800 patients. Our team currently comprises of 2 GP Partners, 3 Salaried GP, an experienced nursing team and a skilled administrative staff providing support to both our patients and clinical team.

Details

Date posted

08 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4058-25-0001

Job locations

65 New Road

Rubery

Birmingham

B45 9JT


Job description

Job responsibilities

You will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.

Job description

Job responsibilities

You will be a key player on the front line for the surgery, talking to patients, finding out their needs and helping them access appropriate medical services, dealing with appointments, prescription requests and general administrative tasks.

Person Specification

Qualifications

Essential

  • GCSE level 4 or higher in English and Maths
  • We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have:
  • Experience of working in GP Practice is preferrable
  • Excellent communication skills
  • Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients
  • Have strong IT skills and call handling experience
  • Bring a positive can-do attitude to the table
Person Specification

Qualifications

Essential

  • GCSE level 4 or higher in English and Maths
  • We are highly dedicated to quality improvement and patient satisfaction therefore the ideal candidate will have:
  • Experience of working in GP Practice is preferrable
  • Excellent communication skills
  • Be able to multi-task and work efficiently in a fast moving environment Have a friendly and understanding approach when dealing with staff and patients
  • Have strong IT skills and call handling experience
  • Bring a positive can-do attitude to the table

Employer details

Employer name

Cornhill Surgery

Address

65 New Road

Rubery

Birmingham

B45 9JT


Employer's website

https://www.cornhillsurgery.com (Opens in a new tab)

Employer details

Employer name

Cornhill Surgery

Address

65 New Road

Rubery

Birmingham

B45 9JT


Employer's website

https://www.cornhillsurgery.com (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Joanne Meadows

joanne.meadows@nhs.net

01214533591

Details

Date posted

08 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4058-25-0001

Job locations

65 New Road

Rubery

Birmingham

B45 9JT


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