Threeways Surgery

Care Navigator - Gp Surgery Part time

The closing date is 17 January 2026

Job summary

Part Time Administration Role -

Monday to Friday 07:30am - 12:30 pm

or

Monday to Thursday 14:00 - 19:00 pm (Friday 18:30pm)

Working alongside the practice business and compliance lead

Main duties of the job

Part time post to support a variety of administrative duties within the practice -

  • Processing medical records requests
  • Supporting patient triage and appointment requests
  • Scanning of patient documents
  • Answering calls
  • Front desk

About us

Threeways Surgery is a semi-rural practice looking after approximately 6,400 patients. We focus on a multi disciplinary team approach to patient care. Training and personal development is encouraged

Details

Date posted

09 December 2025

Pay scheme

Other

Salary

£13 to £15 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4034-25-0006

Job locations

Pennylets Green

Stoke Poges

Buckinghamshire

SL2 4AZ


Job description

Job responsibilities

  • Handling patient queries
  • Reviewing and processing patient tasks
  • Assisting with administrative tasks

  • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
  • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
  • Providing administration assistance as required from time to time, including filing, photocopying and scanning

  • Processing repeat prescriptions in accordance with practice guidelines
  • Job description

    Job responsibilities

    • Handling patient queries
    • Reviewing and processing patient tasks
    • Assisting with administrative tasks

    • Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
    • Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
    • Providing administration assistance as required from time to time, including filing, photocopying and scanning

  • Processing repeat prescriptions in accordance with practice guidelines
  • Person Specification

    Qualifications

    Essential

    • Experience working within a healthcare environment minimum of 2 years

    Experience

    Desirable

    • Experience of working in a GP practice
    Person Specification

    Qualifications

    Essential

    • Experience working within a healthcare environment minimum of 2 years

    Experience

    Desirable

    • Experience of working in a GP practice

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    Threeways Surgery

    Address

    Pennylets Green

    Stoke Poges

    Buckinghamshire

    SL2 4AZ


    Employer's website

    https://www.threewayssurgery.co.uk/ (Opens in a new tab)

    Employer details

    Employer name

    Threeways Surgery

    Address

    Pennylets Green

    Stoke Poges

    Buckinghamshire

    SL2 4AZ


    Employer's website

    https://www.threewayssurgery.co.uk/ (Opens in a new tab)

    Employer contact details

    For questions about the job, contact:

    Practice Business & Compliance Lead

    Louise Bzdek

    louise.bzdek@nhs.net

    01753643445

    Details

    Date posted

    09 December 2025

    Pay scheme

    Other

    Salary

    £13 to £15 an hour

    Contract

    Permanent

    Working pattern

    Part-time

    Reference number

    A4034-25-0006

    Job locations

    Pennylets Green

    Stoke Poges

    Buckinghamshire

    SL2 4AZ


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    Threeways Surgery's privacy notice (opens in a new tab)