Job summary
An exciting opportunity has arisen at Caistor Health Centre for an NVQ Level 2/3 Qualified
Dispenser hours negotiable, with the flexibility to work between 8am and 6.30pm Monday to Friday on a rota basis.
We are a small friendly supportive practice with a good work-life
balance ethos. We are looking for a new member for our dispensary team.
The ideal candidate will be an experienced Dispenser who holds NVQ Level 2/3 in dispensing or equivalent.
We are looking for someone who is enthusiastic and possesses excellent communication and organisational skills, proficient in IT and has excellent attention to detail.
Flexibility to cover sickness and absence, sometimes at short notice, is a must.
Experience of working in General Practice and SystmOne is desirable.
Main duties of the job
The main duties of the role include:
Processing prescriptions and dispensing medications and appliances in
line with DSQS guidance.
Collecting prescription charges and banking monies.
Endorse all prescription forms as required. To maintain full and
accurate records of all dispensing transactions.
To forward all invoices and dispensary related correspondence to the
practice manager.
To notify the authorising doctor of any FP10 returns/feedback from the
PPA.
To operate efficient stock control and ensure that drugs are stored in
an appropriate manner.
To ensure that shelves and all work surfaces are regularly cleaned.
To take prompt action in response to any drug alert bulletins.
To ensure that refrigerated items are stored at the appropriate
temperature and to maintain a temperature control record/logbook.
Ensure confidentiality is adhered to at all times.
Manage health and safety and infection control as defined in the
practice Health & Safety Policies.
Ensuring the promotion of quality and diversity.
Strive to maintain quality within the practice within their own
performance and working with others.
About us
Caistor Health Centre is a friendly dispensing practice with
approximately 5,300 patients. We work very closely as a team and are a training
practice for GP Registrars, F2 doctors and medical students with the Universities
of Nottingham and Lincoln. We have a good skill mix of staff. We are situated
in the lovely town of Caistor within the Lincolnshire Wolds within easy access
for commuting.
We are a hard-working practice and are dedicated to the needs of our patients.
We always go that extra mile to provide the best care and treatment for all
patients wherever possible. Our staff highly respect each other, and everyone
is supportive in the day to day running of the practice. Staff are encouraged
to undertake training to enhance their job satisfaction, and train for
progression within the practice. We believe that a good work life balance is
paramount for all our members of staff.
Job description
Job responsibilities
Job responsibilities
DISPENSER up to 37.5 hours per week
Job Description:
To ensure that all medicines and appliances dispensed are checked against the prescription.
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.
To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPA for processing and reimbursement.
To promptly forward all invoices and dispensary related correspondence to the practice manager.
To notify the authorising doctor of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken.
To operate efficient stock control with the objective of ensuring continuity of supply for patients.
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene.
To take prompt action in response to any drug alert bulletins that may be received from time to time.
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will be required to adhere to policies and protocols of health and safety and infection control.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include individual performance reviews and development and learning.
Quality:
The post-holder will strive to maintain quality within the practice by managing their own time and resources, assessing and reflecting upon their own performance and working effectively.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to communicate effectively with all stakeholders.
Contribution to the implementation of services:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- NVQ Level 2 or above in pharmacy / dispensing services
Experience
- Experience of working in a Dispensary / Pharmacy
Desirable
- Experience of SystmOne Clinical System
- Experience of working within a Primary Care setting
Personal Qualities / Attributes
Essential
- Able to demonstrate enthusiasm to developing skills
- An understanding, accept and adherence to the need for strict confidentiality
- Ability to use own judgement, and the use of common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Flexibility of working hours / able to work at required times
- Able to work accurately
- Have good problem-solving skills
Knowledge and skills
Essential
- Competent in computer use
- Excellent communication skills
- Effectively manage time, workload and resources
Desirable
- Knowledge of the workings of a GP Practice
- Experience of running reports
- Experience of Word and Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Caistor Health Centre
www.caistorhealthcentre.co.uk
Job description
Job responsibilities
Job responsibilities
DISPENSER up to 37.5 hours per week
Job Description:
To ensure that all medicines and appliances dispensed are checked against the prescription.
To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions.
To endorse all prescription forms as appropriate, collate and forward the forms in a secure manner to the PPA for processing and reimbursement.
To promptly forward all invoices and dispensary related correspondence to the practice manager.
To notify the authorising doctor of any FP10 returns/feedback from the PPA so that any appropriate remedial action may be taken.
To operate efficient stock control with the objective of ensuring continuity of supply for patients.
To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene.
To take prompt action in response to any drug alert bulletins that may be received from time to time.
To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.
To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service.
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & safety:
The post-holder will be required to adhere to policies and protocols of health and safety and infection control.
Equality and diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues.
Personal/Professional development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include individual performance reviews and development and learning.
Quality:
The post-holder will strive to maintain quality within the practice by managing their own time and resources, assessing and reflecting upon their own performance and working effectively.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to communicate effectively with all stakeholders.
Contribution to the implementation of services:
- Apply practice policies, standards and guidance
- Discuss with other members of the team how the policies, standards and guidelines will affect own work
- Participate in audit where appropriate
Person Specification
Qualifications
Essential
- NVQ Level 2 or above in pharmacy / dispensing services
Experience
- Experience of working in a Dispensary / Pharmacy
Desirable
- Experience of SystmOne Clinical System
- Experience of working within a Primary Care setting
Personal Qualities / Attributes
Essential
- Able to demonstrate enthusiasm to developing skills
- An understanding, accept and adherence to the need for strict confidentiality
- Ability to use own judgement, and the use of common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Flexibility of working hours / able to work at required times
- Able to work accurately
- Have good problem-solving skills
Knowledge and skills
Essential
- Competent in computer use
- Excellent communication skills
- Effectively manage time, workload and resources
Desirable
- Knowledge of the workings of a GP Practice
- Experience of running reports
- Experience of Word and Excel
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Caistor Health Centre
www.caistorhealthcentre.co.uk
Person Specification
Qualifications
Essential
- Qualifications
- Essential
- NVQ Level 2 or above in pharmacy / dispensing services
- Experience
- Experience of working in a Dispensary / Pharmacy
Desirable
- Desirable
- Experience of SystmOne Clinical System
- Experience of working within a Primary Care setting
Experience
Essential
- Essential
- Excellent communication skills (written and oral), Strong IT skills, Clear & polite telephone manner, Effective time management (Planning & Organising), Ability to work as a team member and autonomously, Good interpersonal skills, Problem solving & analytical skills, Ability to follow policy and procedure, Ability to effectively manage stock including ordering, rotation, disposal etc.
Desirable
- Desirable
- Competent in the use of Office and Outlook, Experience of using Systmone, Ability to promote best practice regarding all pharmaceutical matters, Capable of managing payments (invoices, cash etc). A broad understanding of a GP practice.
Person Specification
Qualifications
Essential
- Qualifications
- Essential
- NVQ Level 2 or above in pharmacy / dispensing services
- Experience
- Experience of working in a Dispensary / Pharmacy
Desirable
- Desirable
- Experience of SystmOne Clinical System
- Experience of working within a Primary Care setting
Experience
Essential
- Essential
- Excellent communication skills (written and oral), Strong IT skills, Clear & polite telephone manner, Effective time management (Planning & Organising), Ability to work as a team member and autonomously, Good interpersonal skills, Problem solving & analytical skills, Ability to follow policy and procedure, Ability to effectively manage stock including ordering, rotation, disposal etc.
Desirable
- Desirable
- Competent in the use of Office and Outlook, Experience of using Systmone, Ability to promote best practice regarding all pharmaceutical matters, Capable of managing payments (invoices, cash etc). A broad understanding of a GP practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.