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Filey Surgery

Medical Secretary

Information:

This job is now closed

Job summary

Filey Surgery is currently recruiting for a friendly, committed & motivated person to work within our Secretarial & Administration department.

The applicant will be able to work under their own initiative and be able to contribute to the overall work of the practice team. Previous experience desirable, but not essential, as training will be given.

Main duties of the job

This varied role includes:

  • Typing letters, reports and associated documentation as required
  • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
  • Processing referrals using the electronic referral system
  • Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
  • Clinically coding data on the clinical system
  • Supporting all clinical staff with general administrative tasks as requested

About us

The Filey Surgery aims to provide high quality healthcare to the people of Filey and its surrounding district. Our doctors, nurses and all other staff are dedicated to offering a professional service. We are a friendly surgery committed to delivering excellent care to our patients, and a positive working environment for our staff. We have a list size of around 9000 patients. We are a training Practice working with training GPs and medical students.

If you would like to find out more about the role or meet us for an informal chat please contact Amanda Cowling or Jayne Wilson on 01723 515666.

Details

Date posted

11 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4014-23-0000

Job locations

Filey Surgery

Station Avenue

Filey

North Yorkshire

YO14 9AE


Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Typing letters, reports and associated documentation as required
  • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Managing all enquiries in an effective manner
  • Maintaining an accurate referrals database
  • Actioning all incoming email
  • Processing calling letters as requested
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
  • Inputting data into the patients healthcare records as necessary
  • Processing referrals using the electronic referral system
  • Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
  • Clinically coding data on SystmOne
  • Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
  • Managing all administrative queries as necessary
  • Carrying out system searches as requested
  • Maintaining a clean, tidy, effective working area at all times
  • Supporting all clinical staff with general administrative tasks as requested

Job description

Job responsibilities

The following are the core responsibilities of the Medical Secretary. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

  • Typing letters, reports and associated documentation as required
  • Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
  • Managing all enquiries in an effective manner
  • Maintaining an accurate referrals database
  • Actioning all incoming email
  • Processing calling letters as requested
  • Scanning of patient related documentation and attaching scanned documents to patients healthcare records
  • Inputting data into the patients healthcare records as necessary
  • Processing referrals using the electronic referral system
  • Processing requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
  • Clinically coding data on SystmOne
  • Answering incoming phone calls, transferring calls or dealing with the callers request appropriately
  • Managing all administrative queries as necessary
  • Carrying out system searches as requested
  • Maintaining a clean, tidy, effective working area at all times
  • Supporting all clinical staff with general administrative tasks as requested

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting as a medical secretary

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills, including audio typing
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent

Desirable

  • GCSE Mathematics and English (C or above)
  • NVQ Level 2 in Health and Social Care

Experience

Essential

  • Experience of working with the general public
  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting as a medical secretary

Skills

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills, including audio typing
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (planning and organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving and analytical skills
  • Ability to follow policy and procedure

Desirable

  • SystmOne user skills

Personal Qualities

Essential

  • Polite and confident
  • Flexible and cooperative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Employer details

Employer name

Filey Surgery

Address

Filey Surgery

Station Avenue

Filey

North Yorkshire

YO14 9AE


Employer's website

https://www.fileysurgery.co.uk/ (Opens in a new tab)

Employer details

Employer name

Filey Surgery

Address

Filey Surgery

Station Avenue

Filey

North Yorkshire

YO14 9AE


Employer's website

https://www.fileysurgery.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Amanda Cowling

amanda.cowling@nhs.net

01723515666

Details

Date posted

11 July 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4014-23-0000

Job locations

Filey Surgery

Station Avenue

Filey

North Yorkshire

YO14 9AE


Supporting documents

Privacy notice

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