Practice Operational/Personnel Manager

Clarendon Surgery & The Angel Medical Practice

Information:

This job is now closed

Job summary

We are looking for an exceptional Manager who is a confident leader and a highly motivated and dynamic individual. You will ideally have Primary Care experience at a management level but we will consider exceptional candidates with other management experience if you can demonstrate a good working knowledge of primary care and have transferable skills.

This is a full-time on-site role for a Practice Operational/Personnel Manager at the NHS located in Salford. The Practice Operational/Personnel Manager will be responsible for HR management, personnel management, performance appraisal, and employee relations for the non-clinical team.

Main duties of the job

They will oversee the day-to-day operations of the practice, ensuring efficient personnel management and compliance with HR policies and procedures.

The implementation and development of agreed policies, procedures and protocols. The suggestion and consideration for the introduction of new services to ensure efficiency and staff development. GMS and Salford Standard Contract support to assist the Business Manager.

The post holder will work closely with and under the direction of the Practice Manager to provide the continual improvement of standards across a wide range of clinical and administrative activity, as well as providing an element of cover or source of advice in the event of their absence.

About us

Clarendon Surgery and The Angel Medical Practice is a busy, friendly 2 Partner practice located across 2 sites in the heart of Salford South East.

We are lucky enough to have a fantastic and multi-disciplinary committed team who provide high quality services to our 10,200 patients. These include:

8 Salaried GPs

1 ANP

1 In-house Pharmacist (+ ARRS pharmacy)

2 Nurses

1 Assistant Practitioner

1 GPA

1 Care Coordinator

1 First Contact Physiotherapist

All supported by our team of admin support, Practice Manager & Business Manager

Date posted

17 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4010-06-24

Job locations

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Job description

Job responsibilities

Please see the attached Job Description for a full breakdown of the role specifics.

You can also contact the practice on 0161 983 0190 to have an informal chat about the post.

Job description

Job responsibilities

Please see the attached Job Description for a full breakdown of the role specifics.

You can also contact the practice on 0161 983 0190 to have an informal chat about the post.

Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of relevant HR and employment practices
  • Experience of managing large multidisciplinary teams
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Experience of successfully developing and implementing projects
  • Experience of chairing meetings, producing agendas and minutes

Desirable

  • Experience of working in a health care setting
  • Experience of workforce planning, forecasting and development
  • NHS / Primary Care General Practice experience
  • Relevant health and safety experience

Qualifications

Essential

  • The successful candidate must be able to work on their own initiative and have extensive experience of working in a supervisory/managerial capacity, along with strong IT skills and a demonstrable understanding of employment law and legislation. You must be organised and confident, have a friendly and approachable manner and able to work under pressure.
  • Good standard of education with excellent literacy and numeracy skills (A level standard or equivalent)

Desirable

  • The ideal candidate will hold one of the following:
  • Educated to degree level in healthcare or business
  • Leadership and / or Management Qualification
  • CIPD Level 5 Qualification (or similar)
Person Specification

Experience

Essential

  • Experience of working with the general public
  • Experience of relevant HR and employment practices
  • Experience of managing large multidisciplinary teams
  • Experience of performance management, including appraisal writing, staff development and disciplinary procedures
  • Experience of successfully developing and implementing projects
  • Experience of chairing meetings, producing agendas and minutes

Desirable

  • Experience of working in a health care setting
  • Experience of workforce planning, forecasting and development
  • NHS / Primary Care General Practice experience
  • Relevant health and safety experience

Qualifications

Essential

  • The successful candidate must be able to work on their own initiative and have extensive experience of working in a supervisory/managerial capacity, along with strong IT skills and a demonstrable understanding of employment law and legislation. You must be organised and confident, have a friendly and approachable manner and able to work under pressure.
  • Good standard of education with excellent literacy and numeracy skills (A level standard or equivalent)

Desirable

  • The ideal candidate will hold one of the following:
  • Educated to degree level in healthcare or business
  • Leadership and / or Management Qualification
  • CIPD Level 5 Qualification (or similar)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Clarendon Surgery & The Angel Medical Practice

Address

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Employer's website

https://www.clarendonsurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Clarendon Surgery & The Angel Medical Practice

Address

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Employer's website

https://www.clarendonsurgery.co.uk (Opens in a new tab)

For questions about the job, contact:

Business Manager

Janine Crowshaw

janine.crowshaw@nhs.net

+4401619830190

Date posted

17 June 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4010-06-24

Job locations

Clarendon Medical Practice

Pendleton Gateway

1 The Broadwalk, Salford

Gtr Manchester

M6 5FX


Supporting documents

Privacy notice

Clarendon Surgery & The Angel Medical Practice's privacy notice (opens in a new tab)