Practice Secretary/Administrator

Woodhouse Health Centre

Information:

This job is now closed

Job summary

Woodhouse Health Centre is looking for a motivated and enthusiastic person to join our friendly team of Medical Secretaries and Administrators. The ideal candidate should have experience of working in a medical setting, have good telephone and literacy skills, and enjoy a varied job role. IT skills are essential, with prior experience of SystmOne desirable. The ideal candidate should be able to work well as part of a small team and work well under pressure, as general practice can be a fast paced environment.

The role is to provide comprehensive secretarial and administration support to the Practice. It is essential that the post holder should exercise initiative, display a proactive attitude and be able to investigate and problem solve effectively. It is vital that the candidate has an understanding of confidentiality.

Main duties of the job

  • Type referrals, letters, reports, and other documents as required as directed by clinicians and management.
  • Liaise with Hospital and community departments.
  • Ensure that telephone enquiries from colleagues, patients and clinicians are dealt with in a courteous and timely manner.
  • To always maintain a high level of confidentiality.
  • Administration duties such as working through the workflow list and checking the practice email inbox.
  • Scan documents and add to SystmOne via workflow.
  • Maintain referral database by forwarding feedback from Hospital Consultants to relevant GP.
  • Send and receive emails using NHS email.
  • Undertake photocopying and scanning as required.
  • Monitor progress of 2 week wait cancer referrals.
  • Creating invoice's, distributing reports of private work to GPs using Excel spreadsheets.
  • Use Xero software to process private work.
  • Maintain petty cashflow for the practice.
  • Arrange private medical checks for patients, these include DVLA, Taxi and HGV medicals.
  • Forward shared care protocol forms to GP's.
  • Use SystmOne and Lexacom software to process referrals.
  • Circulate information to clinicians and take minutes of meetings as required.
  • Any other reasonable duties that may be required.

About us

Woodhouse Health Centre is a large GP practice in the south of Sheffield with a population of 12,000 patients. We have a large team of friendly longstanding employees.

Due to an open vacancy we are looking for someone to join our current team of Secretaries and Administrators. The successful candidate will be working in our administration office alongside a team of Medical Secretaries and Medical Administrators.

Date posted

13 February 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3994-24-0000

Job locations

Woodhouse Health Centre

5-9 Skelton Lane

Woodhouse

Sheffield

S13 7LY


Job description

Job responsibilities

Please find attached copy of the full job description under the supporting documents section for this job vacancy.

Job description

Job responsibilities

Please find attached copy of the full job description under the supporting documents section for this job vacancy.

Person Specification

Qualifications

Essential

  • GCSE grades A to C, preferably in English and Maths

Desirable

  • Typing / Word Processing qualification or experience

Experience

Essential

  • Excellent communication skills, both verbal and written.
  • Experience using Microsoft Office skills, Outlook, Work and Excel.
  • Experience of working in a multi-disciplinary team.
  • Experience of working with a range of computer software.
  • Experience of good patient/customer care.
  • Experience in an office based environment.

Desirable

  • Previous SystmOne experience.
  • Previous NHS experience.
  • Experience of working with confidential material.
  • Experience working in a secretarial/administration role.

References

Essential

  • Two proven references are required before a confirmation of start date is given, as per NHS employment guidance.
Person Specification

Qualifications

Essential

  • GCSE grades A to C, preferably in English and Maths

Desirable

  • Typing / Word Processing qualification or experience

Experience

Essential

  • Excellent communication skills, both verbal and written.
  • Experience using Microsoft Office skills, Outlook, Work and Excel.
  • Experience of working in a multi-disciplinary team.
  • Experience of working with a range of computer software.
  • Experience of good patient/customer care.
  • Experience in an office based environment.

Desirable

  • Previous SystmOne experience.
  • Previous NHS experience.
  • Experience of working with confidential material.
  • Experience working in a secretarial/administration role.

References

Essential

  • Two proven references are required before a confirmation of start date is given, as per NHS employment guidance.

Employer details

Employer name

Woodhouse Health Centre

Address

Woodhouse Health Centre

5-9 Skelton Lane

Woodhouse

Sheffield

S13 7LY


Employer's website

https://www.woodhousehealthcentre.co.uk/ (Opens in a new tab)


Employer details

Employer name

Woodhouse Health Centre

Address

Woodhouse Health Centre

5-9 Skelton Lane

Woodhouse

Sheffield

S13 7LY


Employer's website

https://www.woodhousehealthcentre.co.uk/ (Opens in a new tab)


For questions about the job, contact:

Practice Management Support

Lynsey Cope

lynsey.cope@nhs.net

Date posted

13 February 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A3994-24-0000

Job locations

Woodhouse Health Centre

5-9 Skelton Lane

Woodhouse

Sheffield

S13 7LY


Supporting documents

Privacy notice

Woodhouse Health Centre's privacy notice (opens in a new tab)