Practice Manager

Job summary

Nuffield Road Medical Centre is seeking an enthusiastic, reliable and experienced Practice Manager to join our friendly, well-established, and high achieving training GP practice. We pride ourselves on high quality patient care and excellent communication with our patients and team.

This is an exciting opportunity for a highly engaged leader to be responsible for the overall running of the practice. By working closely with the GP Partners, the staff and patients, you will play a key role in the development of our practice

Main duties of the job

You will provide leadership to the practice team and the business to enable the practice to meet the mutually agreed aims and objectives of the Partner Team. Your role is to lead and manage all aspects of the practice functionality, ensuring that the surgery is financially strong, and the team have the skills and knowledge to deliver an efficient, safe and effective service for our patients. You will be responsible for financial management, budgeting and performance tracking as well as ensuring compliance with contracts and regulations.

Staff support and development is a key part of the role and you will be responsible for motivating and developing the team as we continue to develop our vision of multifunctional support staff integrated with clinical staff in micro-teams. We see the use of appropriate technology to support patients, support staff and clinical staff as integral to this vision and the role would include the implementation of technological solutions.

This role requires the ability to work independently and efficiently while fostering a collaborative team environment to support the growth and development of the practice. You will oversee the clinical and administrative functions of the practice and this encompass both strategic and operational elements.

This is a broad role, and articulating every aspect is challenging. This job description is designed to give you a good idea of the role, however, there will always be surprises!

About us

We are a large and busy surgery serving a 14,200 patients across all age groups and health needs. A high-achieving practice recognised for excellent patient feedback, we consistently meet targets (QOF/ES), and maintain a good CQC rating.

We operate from a single site in purpose-built premises with excellent transport links. The location is situated near Cambridge North station and the Science Park. The practice has the opportunity to expand further with the planned development around Cambridge North Station.

We offer a range of services both in-house and working with partners to support our patients, recognising the impact that the wider determinants of health have on our patients health outcomes. These include Social Prescribing, First Contact Practitioners, Mental Health Community Connectors, a Health and Well-being coach, Community Midwife, alcohol reduction, smoking cessation and NHS health checks. The practice provides support for 6 care homes and is active in Cambridge City PCN. We use SystmOne clinical system.

We are a well-established training practice and support Cambridge University medical students and allied professional trainees such as paramedics and pharmacists. Patient experience is important to us and we have an active Patient Participation Group.

We work hard to place emphasis on practicing good medicine, creating a well-managed workload and making work an enjoyable and fulfilling experience; our practice team is very supportive.