Job responsibilities
Main Duties and Responsibilities
The post holder will undertake the following duties in accordance with professional standards, PCN and practice protocols, and service need:Undertake routine clinical procedures following appropriate training and assessment of competence, including:
- Phlebotomy
- Blood pressure monitoring and physiological observations
- ECG recording
- Height, weight and BMI measurement
- Urinalysis and specimen handling
- Support the delivery of chronic disease management clinics (e.g. diabetes, asthma, COPD, hypertension) as delegated
- Carry out NHS Health Checks and health promotion activities under protocol
- Provide wound care and dressings within scope of practice
- Administer vaccinations and immunisations where trained and authorised under PGDs/PSDs
- Assist with cervical screening (if appropriately trained)
Patient Care and Support
- Provide safe, effective, and person-centred care to patients
- Support patients before, during and after clinical procedures
- Support recall systems, audits and QOF
- Contribute to service delivery across PCN practices as required
- Work in accordance with the NMC Code and standards for Nursing Associates
- Work collaboratively within the wider PCN multidisciplinary team
Supplies & Equipment
- Ensure that equipment is used and stored as per manufacturers recommendation
- Demonstrate awareness of due dates on equipment requiring calibration and/or maintenance
- Report any equipment that does not fulfil the manufacturers operating criteria to the Lead practice nurse and/or maintenance person
- Liaise with Nursing Team when stores require ordering
- Ensure that all stock is stored correctly as per COSHE regulations
Administrative& Professional Responsibilities
- Participate in the administrative and professional responsibilities of the practice team.
- Ensure that all patient information following consultations, registration, and/or including telephone encounters are recorded accurately on the computer, using EMIS and READ CODE as appropriate
- Attend and participate in practice nurse meetings as able.
- Undertake and participate in Practice protocols
- Liaison
- Maintain effective liaison with other health care teams concerned with patient care as appropriate and with all other disciplines within the practice, exercising regard for patient confidentiality at all time
Professional Development
- Maintain continued education by attendance at courses and study day as deemed useful or necessary for professional development. Ensure PIN number is always valid
- Receive clinical supervision to further develop reflective skills resulting in increased clinical effectiveness in practice (dependent on organisational need)
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
- Ensure mandatory eLearning modules completed in a timely manner when due
This Job Description is not exhaustive and may evolve to meet the needs of the PCN. Any changes will be discussed with the post holder and reviewed at appraisal meetings at least annually.
Additional Information
The post holder is required to comply with all relevant policies and procedures pertinent to their post. Failure to follow correct policies and procedures may result in disciplinary action.
Risk Management
In Accordance with the Risk Management Strategy, employees will participate, whenever required, with the risk management process. They will support line managers by attending mandatory and statutory training, completing incident/accident forms for every adverse event or near miss that occurs, report all defects and complaints, and communicate any dangerous situation to individuals potentially at risk.
Health and Safety at Work
You must co-operate with those in authority and others in meeting the statutory requirements and in following policies and procedures. A copy of the Health and Safety Policy is available from your lead employer.
You are reminded that in accordance with the Health and Safety at Work Act 1974 you have a duty to take reasonable care to avoid injury to yourself and to others affected by your work activities.
Infection Control
All staff must comply with infection control policies and guidance, attend relevant updates and report issues of concern to their immediate line manager.
Safeguarding Children and Adults
All employees have a duty to safeguard and promote the welfare of children and adults and are required to act in such a way that at all times safeguards their health and wellbeing. Familiarisation with and adherence to national and local safeguarding adults and children policies is an essential requirement upon all employees. Staff are also required to participate in related mandatory/statutory training.
All staff at Healthier West Wirral have a duty to conform to the following:
Equality, Diversity and Inclusion
A good attitude and positive action towards ED&I creates an environment where all individuals are able to achieve their full potential. Creating such an environment is important for three reasons it improves operational effectiveness, it is morally the right thing to do and it is required by law.
Patients and their families have the right to be treated fairly and be routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and respect and will not be discriminated against on any grounds including age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation. Patients have a responsibility to treat other patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career progression. Staff can expect to work in an environment where diversity is valued and equality of opportunity is promoted.
Safety, Health, Environment and Fire (SHEF)
This PCN is committed to supporting and promoting opportunities for staff to maintain their health, well-being and safety.
The post holder is to manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients and monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines.
Confidentiality
The PCN and associated practices are committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and retain sensitive information relating to their health and other matters pertaining to their care. They do so in confidence and have a right to expect all staff will respect their privacy and maintain confidentiality at all times
Quality and Continuous Improvement (CI)
To preserve and improve the quality of PCN outputs, all personnel are required to think not only of what they do but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work.
The responsibility for this rests with everyone working within the PCN and practices to look for opportunities to improve quality and share good practice and to discuss, highlight and work with the team to create opportunities to improve patient care.
Learning and development
The effective use of training and development is fundamental in ensuring that all staff are equipped with the appropriate skills, knowledge, attitude and competences to perform their role. All staff will be required to partake and complete mandatory training as directed by PCN Operations Manager/HR Lead. It is an expectation for this post holder to assess their own learning needs and undertake learning as appropriate
Collaborative working
Teamwork is essential in multidisciplinary environments and the post holder is to work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working. To work effectively with others to clearly define values, direction and policies impacting upon care delivery
Effective communication is essential and all staff must ensure they communicate in a manner which enables the sharing of information in an appropriate manner.
Managing information
All staff should use technology and appropriate software as an aid to management in the planning, implementation and monitoring of care and presenting and communicating information.
Data should be reviewed and processed using accurate SNOMED/read codes in order to ensure easy and accurate information retrieval for monitoring and audit processes.
Service delivery
Staff will be given detailed information during the induction process regarding policy and procedure. The post holder must adhere to the information contained within PCN and local practice policies and regional directives, ensuring protocols are adhered to at all times.
Professional conduct
All staff are required to dress appropriately for their role. PCN staff members are to familiarise themselves and comply with local practice protocol