Dr Haczewski & Partners

Dispenser/Dispensary Assistant

The closing date is 29 March 2026

Job summary

We are looking for an enthusiastic, motivated person to work as part of our busy dispensary team, for 35.5 hours per week. You will be required to work in a busy dispensary where no day is the same. The role includes answering the telephone, face to face patient contact, prescriptions and admin tasks. Stock management, monitored dosage systems, communicating with all the other practice departments and GPs are other important duties. Working at our Necton branch surgery will also be required.

Main duties of the job

Our dispensary team is looking for someone who can multi-task, efficiently manage time and who has an upbeat, motivational attitude towards dispensing. We are looking for someone who has computer literacy, an ability to use own judgement, have common sense and excellent communication skills. Experience is preferred but not essential as training is offered.You must be reliable, have good time keeping and be able to work under pressure. Drivers licence preferred. Flexibility is essential as you would be required to cover holiday and sickness.

About us

Manor Farm Medical Centre is situated in a busy market town with approximately 7900 patients serviced by our main site and a branch surgery. We are a friendly practice with 3 GP partners, 2 salaried GPs, 2 ANPs, GP Matron Team, a team of practice nurses, Nurse Associates and a phlebotomist, receptionists, administrators in addition to our dispensary team. We are a forward thinking practice and endeavour to provide a comprehensive service, a teaching and research practice associated with the UEA and involved in the training of F2 doctors.

The dispensary is a team of 9 who create a warm, family like atmosphere. When they can, they like to go on team building activities. They strive for high standards, a comfortable work environment and get the busy work load done with a smile.

Details

Date posted

18 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3977-26-0003

Job locations

Manor Farm Medical Centre

Mangate Street

Swaffham

Norfolk

PE37 7QN


Job description

Job responsibilities

The job purpose is to ensure that all medicines are dispensed in a safe and timely manner adhering to all legal requirements and Practice Standard Operating Procedures. Provide a high level of service to patients, doctors, nurses and other members of the Practice team.

Dispensary duties include: Ensure dispensing procedures are carried out adhering to Practice SOPs; Participate in weekly monitored dose system orders; hand out prescriptions and dispensed items and collect payment as necessary; ensure outstanding queries are explained and handed over to next shift as necessary; undertake DRUMs as required; respond to needs of doctors and nurses during surgery; ensure drug alerts are dealt with promptly; maintain high standards of cleanliness on shelves and work surfaces; ensure dispensary equipment is kept clean and in good working order. More general duties are found on the attached job description.

Job description

Job responsibilities

The job purpose is to ensure that all medicines are dispensed in a safe and timely manner adhering to all legal requirements and Practice Standard Operating Procedures. Provide a high level of service to patients, doctors, nurses and other members of the Practice team.

Dispensary duties include: Ensure dispensing procedures are carried out adhering to Practice SOPs; Participate in weekly monitored dose system orders; hand out prescriptions and dispensed items and collect payment as necessary; ensure outstanding queries are explained and handed over to next shift as necessary; undertake DRUMs as required; respond to needs of doctors and nurses during surgery; ensure drug alerts are dealt with promptly; maintain high standards of cleanliness on shelves and work surfaces; ensure dispensary equipment is kept clean and in good working order. More general duties are found on the attached job description.

Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English and Maths essential.

Desirable

  • NVQ 2 dispensing and Customer Care desirable

Experience

Essential

  • Practical experience of working in a dispensary
  • Experience of using own initiative
  • Experience of working within a customer service environment
Person Specification

Qualifications

Essential

  • GCSE Grade A to C in English and Maths essential.

Desirable

  • NVQ 2 dispensing and Customer Care desirable

Experience

Essential

  • Practical experience of working in a dispensary
  • Experience of using own initiative
  • Experience of working within a customer service environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Haczewski & Partners

Address

Manor Farm Medical Centre

Mangate Street

Swaffham

Norfolk

PE37 7QN


Employer's website

https://www.swaffham-doctors.co.uk/ (Opens in a new tab)


Employer details

Employer name

Dr Haczewski & Partners

Address

Manor Farm Medical Centre

Mangate Street

Swaffham

Norfolk

PE37 7QN


Employer's website

https://www.swaffham-doctors.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Dispensary Manager

Laura Allen

laura.egan-welch@nhs.net

01760721786

Details

Date posted

18 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A3977-26-0003

Job locations

Manor Farm Medical Centre

Mangate Street

Swaffham

Norfolk

PE37 7QN


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