Job responsibilities
Main Responsibilities:
Clinical (for patients with undifferentiated, undiagnosed presentations OR long-term conditions)
Undertake minor ailment clinics (primarily face to face appointments but including telephone triage if necessary), with or without prior triage by themselves or another clinician
Perform chronic condition reviews, including QOF reviews
Undertake home visits and care home reviews, alongside the paramedic visiting team.
Assess, diagnose, plan, implement and evaluate treatment/interventions and care for patients presenting with an undifferentiated, undiagnosed problems
Assess and examine patients from a physiological and psychological perspective, and plan clinical care accordingly
Assess, diagnosis, plan, implement and evaluate interventions/treatments for patients with complex needs
Diagnose and manage both acute and chronic conditions, integrating both drug- and non-drug-based treatment methods into a management plan
Initiate and interpret tests and investigations as appropriate
Prescribe and review medication for therapeutic effectiveness, appropriate to patient needs and in accordance with evidence-based practice and national and practice protocols, and within scope of practice
Work with patients to support compliance with and adherence to prescribed treatments
Provide information and advice on prescribed or over-the-counter medication on medication regimens, side-effects and interactions
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Support and manage health needs of women presenting for family planning or sexual health consultation
Assess, identify and refer patients presenting with mental health needs in accordance with the NSF for Mental Health
Support patients to adopt health promotion strategies that promote healthy lifestyles, and apply principles of self-care
Record accurate data in the patient records to an agreed standard
Collaborate with other members of the Primary Health Care Team including doctors, nurses and other AHPs, accepting referrals and referring to them for specialist care
Direct referral to and liaison with consultants and other professional agencies
Ensure a high standard of clinical practice is maintained by ensuring care is based on current best practice, embarking upon further training if required and continuing to update clinical knowledge
You will have:
A named mentor and be provided with daily GP supervision and support.
We will assist you in gaining further skills as required and support any clinical interests you may have as appropriate.
Regular teaching and mentoring sessions
Regular Hours and days. Monday- Fridays only.
Quality Requirements:
Recognise and work within own competence and professional code of conduct as regulated by the HCPC and College of Paramedics
Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
Be aware of data protection (GDPR) and confidentiality issues particularly within a GP surgery.
Use technology and appropriate software as an aid to management in planning, implementation and monitoring of care, presenting and communicating information
Review and process data using accurate Read codes to ensure easy and accurate information retrieval for monitoring and audit processes
Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Deliver care according to NSF, NICE guidelines and evidence-based care
Assess effectiveness of care delivery through self and peer review, benchmarking and formal evaluation
Keep up to date with current evidence-based practice
Participate in research and utilise the audit cycle as a means of evaluating the quality of the work of self and the team, implementing improvements where required
In partnership with other clinical teams, collaborate on improving the quality of health care responding to local and national policies and initiatives as appropriate
Support and participate in shared learning across the practice and wider organisation
Assist in the development and implementation of policies and procedures
Understand and apply legal issues that support the identification of vulnerable and abused children and adults and be aware of statutory child/vulnerable patients health procedures and local guidance
Participate in annual professional development review. Personal development will be encouraged and supported by the practice. It is the individuals responsibility to remain up to date with recent developments. Training requirements will be monitored by annual appraisal and will be in accordance with practice requirements.
To attend and participate in Significant Event Audits
To attend the UC planning meetings
To work within the HCPC code of professional practice and Scope of professional conduct, H&S at work Act 1974, Data Protection Act 1984 and Access to Health Records 1990
Confidentiality:
While seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Actively reporting of health and safety hazards and infection hazards immediately when recognised
Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
Undertaking periodic infection control training (minimum annually)
Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk, engaging in SI reporting
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources
Communication
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognise peoples needs for alternative methods of communication and respond accordingly
Contribution to the implementation of services:
The post-holder will:
Apply practice policies, professional standards and up to date knowledge of local and national guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in organisation and PCN meetings
Participate in clinical and non-clinical audit