Kings Norton Surgery

PRACTICE MANAGER

The closing date is 19 December 2025

Job summary

We are looking to recruit an enthusiastic Practice Manager who will help lead the practice with the GP Partners to drive change and improve patient care.

Main duties of the job

The ideal candidate would be an experienced Manager with strong HR and business acumen who can drive positive change and growth whilst collaborating closely with our experienced and dedicated team.

The Practice Manager will oversee the administrative and business functions of the practice. The appointed individual will be a vital part of our plans for the future.

Duties will include:-

Recruitment, training and supervising administrative staff.

Setting goals and ensuring the practice achieves it's financial objective.

Overseeing finances including budgets, billing, claims and payroll.

Addressing patient complaints an concerns.

Maintaining health and Safety regulations.

Meeting targets such as QOF, delivering enhanced and local services required.

Ensuring governance arrangements are in place for the practice.

About us

Our practice, which comprises of six partners, has a history of exceptional Doctor retention, with many practitioners having spent their entire career with us.

We have a 16,200 patient list size, we are a Training Practice, Safe Surgery, CQC rated good and operate a Total Triage Appointment System.

Details

Date posted

26 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3972-25-0004

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Job description

Job responsibilities

The ideal candidate would be an experienced Manager with strong HR and business acumen who can drive positive change and growth whilst collaborating closely with our experienced and dedicated practice team.

Duties will include:-

Recruitment, training and supervising administrative staff.

Setting goals and ensuring the practice achieves its financial objective.

Overseeing finances including budgets, billing, claims and payroll.

Addressing patient complaints and concerns.

Maintaining health and safety regulations.

Job description

Job responsibilities

The ideal candidate would be an experienced Manager with strong HR and business acumen who can drive positive change and growth whilst collaborating closely with our experienced and dedicated practice team.

Duties will include:-

Recruitment, training and supervising administrative staff.

Setting goals and ensuring the practice achieves its financial objective.

Overseeing finances including budgets, billing, claims and payroll.

Addressing patient complaints and concerns.

Maintaining health and safety regulations.

Person Specification

Experience

Essential

  • Experienced Practice Manager within a GP Surgery setting.
Person Specification

Experience

Essential

  • Experienced Practice Manager within a GP Surgery setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

GP Partners

Dr Emily Hosfield or Dr Rajiv Kalia

info.kingsnorton@nhs.net

01214582550

Details

Date posted

26 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A3972-25-0004

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


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