Kings Norton Surgery

Receptionist/Administrator

Information:

This job is now closed

Job summary

Receptionist/Administrator required for friendly GP Practice based in Birmingham. We have 17,000 patients managed across three sites. We are looking for an enthusiastic person to work within our busy team of receptionists.

Main duties of the job

Welcoming and dealing with patients, either over the telephone or in person. We require the new person to have an empathetic, kind and understanding nature. The applicant must have excellent keyboard skills in order to book appointments, input comments, forward e-mails and tasks, plus the ability to work with all levels of personnel including GPs and various Clinical staff members. Confidentiality is a must.

About us

Our team members consist of GPs, Paramedics, Social Prescribers, Pharmacists, Practice Nurses and Healthcare Assistants plus more additional roles. The practice is a six Partner training practice are currently host Medical Students, ST1s and FY2s.

The practice is located close to a bus route and train service.

Details

Date posted

26 November 2024

Pay scheme

Other

Salary

£17,847 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A3972-24-0001

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Ashtree Surgery

1536 Pershore Road

Birmingham

West Midlands

B30 2NW


Keynell Covert Surgery

33 Keynell Covert

Birmingham

B303QT


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception and administrative duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, patient registration, booking appointments, processing of information (electronic and hard copy) and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

Person Specification

Qualifications

Essential

  • GCSE in Maths & English
  • Typing

Desirable

  • Knowledge of EMIS
  • Knowledge of word, excel,
Person Specification

Qualifications

Essential

  • GCSE in Maths & English
  • Typing

Desirable

  • Knowledge of EMIS
  • Knowledge of word, excel,

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Kings Norton Surgery

Address

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Employer's website

https://www.kingsnortonsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Practice Administrator

Jo Reed

jo.reed@nhs.net

01214582550

Details

Date posted

26 November 2024

Pay scheme

Other

Salary

£17,847 a year

Contract

Permanent

Working pattern

Part-time

Reference number

A3972-24-0001

Job locations

The Kings Norton Surgery

66 Redditch Road

Kings Norton

Birmingham

B38 8QS


Ashtree Surgery

1536 Pershore Road

Birmingham

West Midlands

B30 2NW


Keynell Covert Surgery

33 Keynell Covert

Birmingham

B303QT


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