Job responsibilities
The post holder is responsible for the delivery of practice nursing services care to the practice population.
They will work collaboratively with the general practice team to meet the needs of patients, supporting the delivery of policy and procedures, and providing nurse leadership as required.
Communication
Utilise and demonstrate sensitive communication styles, to ensure patients and their carers are fully informed and consent to treatment
- Anticipate barriers to communication and take action to improve communication
- Utilise communication skills to support patients to adhere to prescribed treatment regimens
- Maintain effective communication with individuals and groups within the practice environment
- Act as an advocate when representing the patients and colleagues viewpoints to others
Delivering a quality service
- Recognise and work within own competence and professional code of conduct as regulated by the Nursing and Midwifery Council (NMC)
- Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
- Prioritise, organise and manage own workload in a manner that maintains and promotes quality
- Deliver care according to Greenwich SEL CCG and National Institute for Clinical Excellence (NICE) guidelines ensuring care that is delivered is evidence-based care
- Assess effectiveness of care delivery through self, peer and team reviews, benchmarking and formal evaluation, in conjunction with clinical governance systems of the organisations
- Support and participate in shared learning across the practice and wider organisation
- Participate in the management, review and identify learning from patient feedback, clinical incidents and significant events utilising a structured framework (eg root-cause analysis)
- Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
- Work within policies relating to domestic violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
Team working
- Understand own role and scope in the organisation and identify how this may develop over time
- Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
- Delegate clearly and appropriately, adopting the principles of safe practice and assessment of competence of those taking on delegated duties
- Ensure clear understanding and utilisation of referral mechanisms within the practice
- Accept delegation from other nurses, prioritise own workload and ensure effective time-management strategies are embedded in own practice
- Work effectively with others to clearly define values, direction and policies impacting upon care delivery
- Participate in team activities that create opportunities to improve patient care
- Participate in and support local projects as agreed with the practice management team
Management of risk
- Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
- Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
- Ensure safe storage, rotation and disposal of vaccines and drugs is undertaken. Where appropriate, oversee the monitoring, maintain stock control and documentation of controlled drug usage according to legal requirements
- Undertake mandatory and statutory training
- Apply infection control measures within the practice according to local and national guidelines
- Participate in the local implementation strategies that are aligned to the values and culture of general practice
Utilising information
- Use technology as an aid to management in planning, implementation and monitoring, presenting and communicating information
- Review and process data using accurate Read codes about patients in order to ensure easy and accurate retrieval for monitoring and audit processes
- Be aware and adhere to Caldicot Principles
Learning and development
- Act as mentor to students, assessing competence against set standards as requested and if appropriately qualified
- Provide mentorship and support to HCA and colleagues as appropriate
- Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
- Assess own learning needs and undertake learning as appropriate
- Make effective use of learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
- Ensure that meets requirements for NMC Revalidation
Equality and diversity
- Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity
- Enable others
- Support people who need assistance in exercising their rights
- Adherence to local chaperoning policies
- Act as a role model in good practice relating to equality and diversity and to promote equality and diversity in a non-discriminatory culture
- Accept the rights of individuals to choose their care providers, participate in care and refuse care. Assist patients from marginalised groups to access quality care
General
- In consultation with the line manager to undertake any other duties required for which he/she has adequate training and for which he/she is competent
- The post holder may be required to work at any of VHP sites and in patients homes in line with service needs
- The post holder must at all times carry out his/her responsibilities with due regard to the organisations Equal Opportunities Policy
- This is an outline job description and should not be regarded as an inflexible specification. Priorities may change in line with service needs and new duties introduced after consultation with the post holder
