Job summary
Were looking for someone who cares about their
local community and wants to help people live healthier, happier lives. Youll
work with people of all agesyoung, old, and familiesgiving advice and helping
them find the right health and support services.
Youll be out and about in the community,
meeting people face-to-face, listening to their needs, and helping them make
good choices about their health. Youll also help connect them with doctors,
social workers, and other services to make sure they get the care they need.
Youll work closely with GP surgeries (Hedena
Health and Manor Surgery) and other health professionals in the area.
Main duties of the job
Visit homes in your area
regularly (up to 120 households).
Talk to people about their
health and wellbeing.
Spot any problems or needs and
help find solutions.
Work with health teams to
support vulnerable people.
Help people understand and use
health and social care services.
Work with doctors, nurses,
social workers, and charities.
Build strong relationships
with local community groups.
Help people get referred to
the right services.
Support health coaching and
social prescribing.
Support people to manage their
own health.
Give advice on things like
stopping smoking, eating well, and staying active.
Help people set goals and work
towards them.
Share health information in a
way thats easy to understand.
About us
Hedena Health is a 25,000 patient GP Practice in Headington with a
diverse patient base. We are a friendly,
welcoming team and focus on wellbeing through initiatives such as an annual
Away Day, fresh fruit deliveries, staff parties, homemade cakes and a Hedena
running club. We are based in Headington, near Oxford and benefits include NHS
pension, cycle to work scheme and we have plenty of on-site parking.
Job description
Job responsibilities
Main Responsibilities
- Visit homes in your area regularly (up to 120 households).
- Talk to people about their health and wellbeing.
- Spot any problems or needs and help find solutions.
- Work with health teams to support vulnerable people.
- Help people understand and use health and social care services.
- Work with doctors, nurses, social workers, and charities.
- Build strong relationships with local community groups.
- Help people get referred to the right services.
- Support health coaching and social prescribing.
- Support people to manage their own health.
- Give advice on things like stopping smoking, eating well, and staying active.
- Help people set goals and work towards them.
- Share health information in a way thats easy to understand.
- Encourage people to attend health checks, vaccinations, and screenings.
- Help people find and use local services.
- Work with volunteers who support the role.
- Make sure people get the help they need without confusion.
- Build trust with people in the community.
- Listen and offer emotional support.
- Help people understand their health conditions and how to manage them.
- Use a tablet to record visits and updates securely.
- Share useful information with GPs and health teams.
- Keep track of risks and needs in each household.
Engagement
- Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
- Facilitate networks within communities to strengthen sources of informal support.
- Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
- Identify local community assets and promote community-based prevention.
- Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
- Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
- Facilitate group consultations to help household members support each other in achieving their goals.
Communication
- Communicate effectively and appropriately with households, team members, and other agencies.
- Share information in ways that consider language and education barriers.
- Communicate with empathy, understanding, and reassurance in a non-judgemental way.
Additional Requirements
- Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
- Maintain confidentiality, security, and integrity of information during duty.
- Understand and follow the Data Protection Act 2018.
- Be aware of safeguarding responsibilities for children and adults.
- Follow lone working policies of the council and General Practice.
- This job description may be reviewed in the future depending on operational needs.
Job description
Job responsibilities
Main Responsibilities
- Visit homes in your area regularly (up to 120 households).
- Talk to people about their health and wellbeing.
- Spot any problems or needs and help find solutions.
- Work with health teams to support vulnerable people.
- Help people understand and use health and social care services.
- Work with doctors, nurses, social workers, and charities.
- Build strong relationships with local community groups.
- Help people get referred to the right services.
- Support health coaching and social prescribing.
- Support people to manage their own health.
- Give advice on things like stopping smoking, eating well, and staying active.
- Help people set goals and work towards them.
- Share health information in a way thats easy to understand.
- Encourage people to attend health checks, vaccinations, and screenings.
- Help people find and use local services.
- Work with volunteers who support the role.
- Make sure people get the help they need without confusion.
- Build trust with people in the community.
- Listen and offer emotional support.
- Help people understand their health conditions and how to manage them.
- Use a tablet to record visits and updates securely.
- Share useful information with GPs and health teams.
- Keep track of risks and needs in each household.
Engagement
- Engage with the community to ensure health services are satisfactory and appropriate in their design and delivery.
- Facilitate networks within communities to strengthen sources of informal support.
- Identify and advocate for the needs of individuals and the community by liaising between the health service and community.
- Identify local community assets and promote community-based prevention.
- Set up/support community events, help household members complete applications and other paperwork, and complete checks on individuals with specific health conditions.
- Provide support to local community groups and work with other health, social care, and voluntary sector providers to support household members health and well-being.
- Facilitate group consultations to help household members support each other in achieving their goals.
Communication
- Communicate effectively and appropriately with households, team members, and other agencies.
- Share information in ways that consider language and education barriers.
- Communicate with empathy, understanding, and reassurance in a non-judgemental way.
Additional Requirements
- Provide high quality interactions with all community members, respecting choice, inclusion, advocacy, and ethical practice.
- Maintain confidentiality, security, and integrity of information during duty.
- Understand and follow the Data Protection Act 2018.
- Be aware of safeguarding responsibilities for children and adults.
- Follow lone working policies of the council and General Practice.
- This job description may be reviewed in the future depending on operational needs.
Person Specification
Experience
Essential
- You have worked with the public and know how to communicate well.
Desirable
- o You have worked in healthcare before.
- o You have supported people in the community.
Qualifications
Essential
- Education: A good general education.
- Skills & Knowledge:
- o You can talk clearly and build trust with people.
- o You know your local areaits people, services, and culture.
- o You are good at making and keeping community connections.
- o You are a good listener and communicator.
- o You notice things and understand peoples needs.
- o You solve problems creatively.
- o You are positive and passionate about helping your community.
- o You treat everyone with respect and without judgment.
- o You work well with different teams and people.
- o You care about making your community healthier and happier.
- o You can work on your own without much supervision.
- o You keep good records and can collect useful information.
- o You manage your time well.
- o You are comfortable using basic computer programs.
Desirable
- Education: A qualification in health or social care.
- You've supported people in the community.
- Skills & Knowledge:
- o You understand the health challenges people in your area face.
- o You know about promoting health and preventing illness.
- o You are aware of local health and social care issues.
- o You can make good decisions using clear guidelines.
- o You understand child development.
- o You speak local languages.
- o You are confident using computers.
Person Specification
Experience
Essential
- You have worked with the public and know how to communicate well.
Desirable
- o You have worked in healthcare before.
- o You have supported people in the community.
Qualifications
Essential
- Education: A good general education.
- Skills & Knowledge:
- o You can talk clearly and build trust with people.
- o You know your local areaits people, services, and culture.
- o You are good at making and keeping community connections.
- o You are a good listener and communicator.
- o You notice things and understand peoples needs.
- o You solve problems creatively.
- o You are positive and passionate about helping your community.
- o You treat everyone with respect and without judgment.
- o You work well with different teams and people.
- o You care about making your community healthier and happier.
- o You can work on your own without much supervision.
- o You keep good records and can collect useful information.
- o You manage your time well.
- o You are comfortable using basic computer programs.
Desirable
- Education: A qualification in health or social care.
- You've supported people in the community.
- Skills & Knowledge:
- o You understand the health challenges people in your area face.
- o You know about promoting health and preventing illness.
- o You are aware of local health and social care issues.
- o You can make good decisions using clear guidelines.
- o You understand child development.
- o You speak local languages.
- o You are confident using computers.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
