Job responsibilities
Main Duties & Responsibilities:
The following are the core responsibilities to be undertaken by the Paramedic. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
- Work as part of a multi-disciplinary team (MDT) within Greens Norton & Weedon Medical Practice
- Assess and triage patients, including same day triage, and as appropriate provide definitive treatment (including prescribing medications following policy, patient group directives, NICE (national and local clinical guidelines and local care pathways) or make necessary referrals to other members of the primary care team.
- Advise patients on general healthcare and promote self-management where appropriate, including signposting patients to the surgery's social prescribing service and, where appropriate, other community or voluntary service.
- Perform specialist health checks and reviews within their scope of practice and in line with local and national guidance
- Perform and interpret ECGs
- Perform investigatory procedures as required and undertake the collection of pathological specimens including intravenous blood samples, swabs and other samples within scope of practice and within line of local and national guidance
- Provide an alternative model to urgent and same day GP home visit for the practice
- Communicate at all levels across the practice ensuring that an effective, person-centred service is delivered
- Communicate pro-actively and effectively with all colleagues across the MDT, attending and contributing to meetings as required
- Maintain accurate and contemporaneous health records appropriate to the consultation, ensuring accurate completion of all necessary documentation associated with patient healthcare and registration with the practice
- Communicate effectively with patients and where appropriate, family members and their carers complex and sensitive information regarding their physical health needs, results, findings and treatment choice
Equality, Diversity &
Inclusion:
A good attitude and positive action towards Equality, Diversity &
Inclusion (ED&I) creates an environment where all individuals can achieve
their full potential. Creating such an
environment is important for three reasons it improves operational effectiveness;
it is morally the right thing to do, and it is required by law.
Patients and their families have the right to be treated fairly and be
routinely involved in decisions about their treatment and care. They can expect to be treated with dignity and
respect and will not be discriminated against on any grounds including age,
disability, gender reassignment, marriage and civil partnership, pregnancy and
maternity, race, religion or belief, sex, or sexual orientation. Patients have a responsibility to treat other
patients and our staff with dignity and respect.
Staff have the right to be treated fairly in recruitment and career
progression. Staff can expect to work in an environment where diversity is
valued, and equality of opportunity is promoted. Staff will not be discriminated against on any
grounds including age, disability, gender reassignment, marriage and civil
partnership, pregnancy and maternity, race, religion or belief, sex, or sexual
orientation. Staff have a responsibility
to ensure that they treat our patients and their colleagues with dignity and
respect.
Safety, Health,
Environment & Fire (SHEF):
GWNMP is committed to supporting and promoting opportunities for staff to
maintain their health, wellbeing, and safety.
The post holder is to manage and assess risk within the areas of
responsibility, ensuring adequate measures are in place to protect staff and
patients and monitor work areas and practices to ensure they are safe and free
from hazards and conform to health, safety and security legislation, policies,
procedures, and guidelines.
All personnel have a duty to take reasonable care of health and safety at
work for themselves, their team, and others and to cooperate with employers to
ensure compliance with health and safety requirements.
All staff are to comply with the:
Health and Safety at Work Act 1974
Environmental Protection Act 1990
Environment Act 1995
Fire Precautions (workplace) Regulations 1999
Coronavirus Act 2020
Other statutory legislation which may be brought to
the post holders attention
Confidentiality:
GNWMP is committed to maintaining an outstanding confidential service. Patients entrust and permit us to collect and
retain sensitive information relating to their health and other matters
pertaining to their care. They do so in
confidence and have a right to expect all staff will respect their privacy and
maintain confidentiality.
It is essential that, if the legal requirements are to be met and the
trust of our patients is to be retained, all staff must protect patient
information and provide a confidential service.
Quality & Continuous
Improvement (CI)
To preserve and improve the quality of this practices outputs, all
personnel are required to think not only of what they do but how they achieve
it. By continually re-examining our
processes, we will be able to develop and improve the overall effectiveness of
the way we work.
The responsibility for this rests with everyone working within the practice
to look for opportunities to improve quality and share good practice and to
discuss, highlight and work with the team to create opportunities to improve
patient care.
GNWMP continually strives to improve work processes which deliver
healthcare with improved results across all areas of our service provision. We promote a culture of continuous improvement
where everyone counts, and staff are permitted to make suggestions and contributions
to improve our service delivery and enhance patient care.
Staff should interpret national strategies and policies into local
implementation strategies that are aligned to the values and culture of general
practice.
All staff are to contribute to investigations and root cause analyses
whilst participating in serious incident investigations and multidisciplinary
case reviews.
Induction:
When joining the practice, you will be required to complete the induction
programme and the practice management team will support you throughout the
process.
Learning & Development:
The effective use of
training and development is fundamental in ensuring that all staff are equipped
with the appropriate skills, knowledge, attitude, and competences to perform
their role. All staff will be required
to partake in, and complete mandatory training as directed by the Practice
Manager. It is an expectation for this
post holder to assess their own learning needs and undertake learning as
appropriate.
The post holder will
undertake mentorship for team members and disseminate learning and information
gained to other team members to share good practice and inform others about
current and future developments (e.g., courses and conferences).
The post holder will
provide an educational role to patients, carers, families, and colleagues in an
environment that facilitates learning.
Collaborative Working:
All staff are to
recognise the significance of collaborative working and understand their own
role and scope and identify how this may develop over time. Staff are to prioritise their own workload and
ensure effective time-management strategies are embedded within the culture of
the team.
Teamwork is essential
in multidisciplinary environments and the post holder is to work as an
effective and responsible team member, supporting others and exploring the
mechanisms to develop new ways of working and work effectively with others to
clearly define values, direction and policies impacting upon care delivery.
Effective communication
is essential, and all staff must ensure they communicate in a manner which
enables the sharing of information in an appropriate manner.
All staff should
delegate clearly and appropriately, adopting the principles of safe practice
and assessment of competence.
Plans and outcomes by
which to measure success should be agreed.
Managing Information:
All staff should use
technology and appropriate software as an aid to management in the planning,
implementation and monitoring of care and presenting and communicating
information.
Data should be reviewed
and processed using accurate SNOMED / read codes to ensure easy and accurate
information retrieval for monitoring and audit processes.
Service Delivery:
Staff will be given
detailed information during the induction process regarding policy and
procedure.
The post holder must
adhere to the information contained within the practice policies and regional
directives, ensuring protocols are always adhered to.
Security:
The security of the practice
is the responsibility of all personnel. The
post holder must ensure they always remain vigilant and report any suspicious
activity immediately to their line manager.
Under no circumstances
are staff to share the codes for the door locks with anyone and are to ensure
that restricted areas remain effectively secured. Likewise, password controls are to be
maintained and are not to be shared.
Professional Conduct:
All staff are required
to dress appropriately for their role.
Leave:
All personnel are
entitled to take leave. Line managers
are to ensure all their staff are afforded the opportunity to take a minimum of
4 weeks leave each year and should be encouraged to take all their leave
entitlement.
Public holidays will be
calculated on a pro-rated basis dependent on the number of hours worked.