GP Surgery Medical Secretary

Job description

Job responsibilities

Key Responsibilities:

• Provide secretarial and administrative support to doctors, consultants, and clinical staff.

• Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.

• Accurately type and format medical correspondence, reports, and patient notes (including audio typing).

• Liaise with patients, hospitals, laboratories, and other healthcare providers.

• Maintain confidential medical records and ensure data entry is accurate and up to date.

• Process referrals, test results, prescriptions, and other medical documentation.

• Ensure compliance with data protection (GDPR) and clinical confidentiality standards.

• Requirements:

  • Proven experience in a similar medical secretarial or administrative role.

  • Excellent typing and IT skills (including Microsoft Office and medical software such as EMIS, SystmOne, or similar).

  • Strong communication and interpersonal skills.

  • High level of accuracy and attention to detail.

  • Ability to work independently and as part of a team in a fast-paced environment.

  • Knowledge of medical terminology is essential.

  • Understanding of patient confidentiality and data protection guidelines.

Person Specification

Qualifications

Essential

• Excellent interpersonal and communication skills
• Strong IT skills
• High level of attention to detail and accuracy
• Ability to handle sensitive information confidentially
• Flexible and reliable team player
• Previous experience in a customer-facing or administrative role

Employer details

Employer name

Peartree Practice

Address

Sullivan Road

Sholing

Southampton

Hampshire

SO19 0HS

Employer's website

https://www.peartreepractice.co.uk/ (Opens in a new tab)