Job summary
We are seeking a friendly, organised, and reliable Secretary to join our busy General Practice team on a part-time basis of 27 hours.
We are looking for a working pattern Monday- Friday 9am-2.30pm
Main duties of the job
Key Responsibilities:
-
Provide secretarial and administrative support to doctors, consultants, and clinical staff.
-
Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.
-
Accurately type and format medical correspondence, reports, and patient notes (including audio typing).
-
Liaise with patients, hospitals, laboratories, and other healthcare providers.
-
Maintain confidential medical records and ensure data entry is accurate and up to date.
-
Process referrals, test results, prescriptions, and other medical documentation.
-
Ensure compliance with data protection (GDPR) and clinical confidentiality standards.
About us
We are a busy, friendly surgery based in Sholing and Bitterne.
Our Main branch is based in Sholing, with a sub branch in Bitterne.
Job description
Job responsibilities
Key Responsibilities:
-
Provide secretarial and administrative support to doctors, consultants, and clinical staff.
-
Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.
-
Accurately type and format medical correspondence, reports, and patient notes (including audio typing).
-
Liaise with patients, hospitals, laboratories, and other healthcare providers.
-
Maintain confidential medical records and ensure data entry is accurate and up to date.
-
Process referrals, test results, prescriptions, and other medical documentation.
-
Ensure compliance with data protection (GDPR) and clinical confidentiality standards.
- Requirements:
-
Proven experience in a similar medical secretarial or administrative role.
-
Excellent typing and IT skills (including Microsoft Office and medical software such as EMIS, SystmOne, or similar).
-
Strong communication and interpersonal skills.
-
High level of accuracy and attention to detail.
-
Ability to work independently and as part of a team in a fast-paced environment.
-
Knowledge of medical terminology is essential.
-
Understanding of patient confidentiality and data protection guidelines.
Job description
Job responsibilities
Key Responsibilities:
-
Provide secretarial and administrative support to doctors, consultants, and clinical staff.
-
Manage incoming calls, emails, and appointment bookings in a courteous and efficient manner.
-
Accurately type and format medical correspondence, reports, and patient notes (including audio typing).
-
Liaise with patients, hospitals, laboratories, and other healthcare providers.
-
Maintain confidential medical records and ensure data entry is accurate and up to date.
-
Process referrals, test results, prescriptions, and other medical documentation.
-
Ensure compliance with data protection (GDPR) and clinical confidentiality standards.
- Requirements:
-
Proven experience in a similar medical secretarial or administrative role.
-
Excellent typing and IT skills (including Microsoft Office and medical software such as EMIS, SystmOne, or similar).
-
Strong communication and interpersonal skills.
-
High level of accuracy and attention to detail.
-
Ability to work independently and as part of a team in a fast-paced environment.
-
Knowledge of medical terminology is essential.
-
Understanding of patient confidentiality and data protection guidelines.
Person Specification
Qualifications
Essential
- Excellent interpersonal and communication skills
- Strong IT skills
- High level of attention to detail and accuracy
- Ability to handle sensitive information confidentially
- Flexible and reliable team player
- Previous experience in a customer-facing or administrative role
Person Specification
Qualifications
Essential
- Excellent interpersonal and communication skills
- Strong IT skills
- High level of attention to detail and accuracy
- Ability to handle sensitive information confidentially
- Flexible and reliable team player
- Previous experience in a customer-facing or administrative role
