PCN Manager

Job description

Job responsibilities

Job Responsibilities

To coordinate the successful achievement of all PCN DES contractual requirements including continuous monitoring and regular reporting of milestones and KPIs achieved

Help develop strategies to progress the overall development of the PCN

Support the PCN Clinical Director in identifying projects and necessary workstreams

Identify clinical and organisational improvements to enhance and improve integrated care and services to patients.

Implement projects and pathways

To ensure the PCN is compliant with all governance requirements including GDPR/FOI/CQC

To maintain financial oversight of the PCN for financial payments including the reconciliation of funds to the member practices and maintaining accurate records

To be accountable for the submission of performance and quality reports to the Commissioning Body and to monitor and check the accuracy of submissions for PCN Enhanced Services and contractual requirements ensuring that all claims are submitted on a monthly and quarterly basis

To represent the PCN in stakeholder organisation meetings when appropriate

To co-ordinate recruitment and retention of new staff under the ARRS, and to work in close collaboration with the PMs of the member practices to support the employees onboarding process and integration into the team.

To enhance communication between member practices of the PCN; scheduling and facilitating PCN meetings and providing the relevant papers, agenda, minutes as appropriate

To develop and maintain a shared network of information relevant to the PCN to ensure good record keeping and communication across both all members of the PCN

Liaise and work with different practices on an ad-hoc project basis

Experience of leading complex initiatives including the operations management of those

Business acumen and a passion to improve health care in the community

Communication: Develop excellent relationships with key stakeholders including both internal and external staff. Conduct meetings as required with clear agendas, minutes and actions from each.

Operational: Set up clinics for AR staff on EMIS and amend as needed. Undertake patient feedback surveys to evaluate and improve services.

Have oversight of the Covid Vaccination Programmes including; cascading information regarding vaccine delivery, eLearning and PGD links to practices. Running searches for eligible cohorts, liaising with practices on clinics, care home visits and general demand. Ordering stock, setting up user accounts on Out comes4Health, arranging home visits, running reports on Outcomes4Health to check accuracy of data, correcting where necessary. Reporting & cascading learning from incidences. Reconciling Covid vaccination payments and advising distribution to relevant practices.

Human Resources: Be responsible for management of PCN staff including those on the Additional Roles Reimbursement (ARR) Scheme.

Support Practices in developing job descriptions and person specifications and the recruitment, induction and training and the retention of PCN clinical and administrative staff.

Ensure appropriate appraisals and reviews are carried out for PCN staff.

Manage leave including annual, study and sickness absence.

Support Practice Teams to undertake staff surveys and use data to develop initiatives to support staff wellbeing and team sustainability.

General requirements: Must be able to work to a flexible schedule and additional hours to accommodate the needs of the PCN. Other Responsibilities

Health and Safety: To comply with the Health and Safety at Work etc. Act 1974.

To take responsibility for their own health and safety and that of other persons who may be affected by their own acts or omissions.

Equality and Diversity: To carry out at all times their responsibilities in line with Equal Opportunities Policy and Procedure.

Risk Management and Clinical Governance: To work within the Clinical Governance Framework of the practice, incorporating Risk Management and all other quality initiatives and all aspects of CQC implementation

Person Specification

Qualifications

Essential

• Strong background in healthcare management including experience of primary care
• Knowledge of administrative procedures, project management or information analysis
• Ability to use Microsoft Office applications with above average capability with Word,Excel, and PowerPoint
• Ability to communicate effectively at a range of levels including Clinical Directors, Practice staff and colleagues. Skilled in negotiating networking and persuasive skills
• Skills for communication on complex information and administrative matters, requiring developed interpesonal and oral/written communication skills including ability to pull together comprehensive draft reports, data and letters
• Ability to work on own initiative and organise own workload with minimal supervision working to tight and often changing timescales
• Excellent time management skills with the ability to reprioritise

Desirable

• Educated to degree level in relevant subject or equivalent level of experience of working at similar level in specialist area

Experience

Essential

• Experience of managing teams
• Experience of minute taking
• Experience of diary management
• Experience of supporting and managing projects to ensure they meet financial targets

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wantage Primary Care Network

Address

Wantage Health Centre

Mably Way

Wantage

Oxfordshire

OX12 9BN

Employer's website

https://wantagechurchstreet.co.uk/ (Opens in a new tab)