Job summary
HEALTHCARE ASSISTANTS
We are offering a great
opportunity for 2 new Healthcare Assistants to join our join our dynamic
and responsive team who are committed to providing accessible, high-quality
healthcare. Church Street Medical is a thriving practice set in the historic
riverside town of Tewkesbury Our commitment to our patients is demonstrated by
our organisation being one of the first to recruit Nurse Practitioners,
Clinical Pharmacists and Paramedics who support our team in the surgery. We
continue to invest in a broad range of new technologies to support the delivery
of primary healthcare in these busy times.
Main duties of the job
You will need, Relevant experience, which includes skills such as stitch removal, ECGS,
dressings, wound care management, samples processing, urinalysis and
vaccinations. These are just of few of the variety of skills within the role,
along with the lifestyle advice in managing long term conditions.
You would be working alongside a part of a
team but also autonomously with effective time management skills and patient
appointment bookings.
Future role development for the right
candidate if a requirement is needed in surgery
Take a holistic approach to lifestyle advice on diet, smoking, alcohol intake
and exercise.
Undertaking long-term condition health checks and liaising with the relevant
nurses.
Good standard of education including qualification in English and Maths (GCSE
grade A-C, or equivalent)
Use of clinical IT systems
Knowledge of Information Governance and Caldicott Principles
Understanding of Clinical Governance
Ability to handle sensitive and confidential information
Excellent interpersonal skills and time management
Experience in Phlebotomy is desirable but not essential, for the right
candidate, training will be provided.
Flexible to meet the demands of the post and the ability to adapt to a
changing environment.
About us
Who are we?
Church Street is part of
Inspire Healthcare who has five practice sites across Cheltenham, Tewkesbury
& Cirencester. We currently employ 26 doctors, 35 nurses and over 50
non-clinical staff to care for our 34,000 patients (with our list sizes growing
every day!).
For more information, please
visit our website www.inspire-healthcare.co.uk.
Job description
Job responsibilities
Job Summary:
The Health Care Assistant will carry out assigned tasks involving direct care in support of, and supervised by, a registered nurse.
Knowledge, Skills and Experience Required:
To assist and support all qualified nurses sharing the responsibilities for achieving the following objectives:
- Provide and maintain the standard of patient care required by the NMC Code of Professional Conduct and Surgery Policies and Procedures.
- Use resources efficiently.
- Contribute towards the establishment of an environment conducive to good patient/staff morale and inter-personal relationships.
- Play an active role in developing and supporting the nursing team.
KEY AREAS:
Roles and Responsibilities:
- Carry out designated tasks as instructed by the Qualified Nurse.
- Acknowledge the need to demonstrate confidentiality relating to patient information and records.
- Communicate promptly, effectively and courteously to patients, staff and visitors, recognising the importance of directing enquiries to the Qualified Nurse.
- After training and assessment of competence the HCA to be able to undertake the following tasks:
- Recording of Blood Pressure
- To record height/weight of patients and smoking status
- To undertake health check screening to an agreed protocol and report any findings accurately to qualified staff
- Undertake simple dressing of wounds after assessment by qualified nurse
- Perform ECGs and 24hr ECG Monitoring
- Take appropriate blood specimens as requested by doctor/nurse
- Test urine specimens and accurately record results
- To undertake INR clinics
- To facilitate Smoking Cessation Clinics
Clerical Duties:
- To assist qualified nurses in organising clinic appointments to send patient letters and accurately record information.
- To assist in any nursing audits that may take place.
Other Duties:
- To keep all nurses rooms stocked with appropriate stores and keep all cupboards clean and tidy.
- To keep all trolleys clean and instruments clean.
- To assist with monitoring of stock levels to ensure effective use of resources.
- To restock doctors rooms as necessary and keep their procedure trolleys clean and tidy.
Communication:
- To generate and keep accurate and concise clinical records in accordance with NMC guidelines.
- To be aware of data protection issues particularly within a GP surgery.
- To liaise effectively with other health professionals both inside and outside the organisation, with regard to accepting and making clinical referrals.
- Communicate effectively with patients and relatives, considering differences in language, literacy and culture.
- As well as the nursing team there is a need to work closely with administration staff at the surgery.
- It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Safeguarding
Contributing to the protection of children and adults from abuse and neglect using the specific skills, resources and capacity available in general practice by:
- implementing professional safeguarding responsibilities which includes continual professional development in safeguarding
- preventing abuse and neglect
- identifying abuse and neglect
- responding appropriately to abuse and neglect, including supporting victims and survivors of abuse
- having governance systems and processes in place to support safeguarding
- working collaboratively with other health colleagues, safeguarding partners and agencies.
Job description
Job responsibilities
Job Summary:
The Health Care Assistant will carry out assigned tasks involving direct care in support of, and supervised by, a registered nurse.
Knowledge, Skills and Experience Required:
To assist and support all qualified nurses sharing the responsibilities for achieving the following objectives:
- Provide and maintain the standard of patient care required by the NMC Code of Professional Conduct and Surgery Policies and Procedures.
- Use resources efficiently.
- Contribute towards the establishment of an environment conducive to good patient/staff morale and inter-personal relationships.
- Play an active role in developing and supporting the nursing team.
KEY AREAS:
Roles and Responsibilities:
- Carry out designated tasks as instructed by the Qualified Nurse.
- Acknowledge the need to demonstrate confidentiality relating to patient information and records.
- Communicate promptly, effectively and courteously to patients, staff and visitors, recognising the importance of directing enquiries to the Qualified Nurse.
- After training and assessment of competence the HCA to be able to undertake the following tasks:
- Recording of Blood Pressure
- To record height/weight of patients and smoking status
- To undertake health check screening to an agreed protocol and report any findings accurately to qualified staff
- Undertake simple dressing of wounds after assessment by qualified nurse
- Perform ECGs and 24hr ECG Monitoring
- Take appropriate blood specimens as requested by doctor/nurse
- Test urine specimens and accurately record results
- To undertake INR clinics
- To facilitate Smoking Cessation Clinics
Clerical Duties:
- To assist qualified nurses in organising clinic appointments to send patient letters and accurately record information.
- To assist in any nursing audits that may take place.
Other Duties:
- To keep all nurses rooms stocked with appropriate stores and keep all cupboards clean and tidy.
- To keep all trolleys clean and instruments clean.
- To assist with monitoring of stock levels to ensure effective use of resources.
- To restock doctors rooms as necessary and keep their procedure trolleys clean and tidy.
Communication:
- To generate and keep accurate and concise clinical records in accordance with NMC guidelines.
- To be aware of data protection issues particularly within a GP surgery.
- To liaise effectively with other health professionals both inside and outside the organisation, with regard to accepting and making clinical referrals.
- Communicate effectively with patients and relatives, considering differences in language, literacy and culture.
- As well as the nursing team there is a need to work closely with administration staff at the surgery.
- It will be necessary to attend and contribute to various practice meetings as requested. The only reason for not attending will be annual, study or sick leave.
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognize peoples needs for alternative methods of communication and respond accordingly
Confidentiality:
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice health & safety policy, the practice health & safety manual, and the practice infection control policy and published procedures. This will include:
- Using personal security systems within the workplace according to practice guidelines
- Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
- Making effective use of training to update knowledge and skills
- Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
- Actively reporting of health and safety hazards and infection hazards immediately when recognised
- Keeping own work areas and general / patient areas generally clean, assisting in the maintenance of general standards of cleanliness consistent with the scope of the job holders role
- Undertaking periodic infection control training (minimum annually)
- Reporting potential risks identified
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include
- Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
- Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Safeguarding
Contributing to the protection of children and adults from abuse and neglect using the specific skills, resources and capacity available in general practice by:
- implementing professional safeguarding responsibilities which includes continual professional development in safeguarding
- preventing abuse and neglect
- identifying abuse and neglect
- responding appropriately to abuse and neglect, including supporting victims and survivors of abuse
- having governance systems and processes in place to support safeguarding
- working collaboratively with other health colleagues, safeguarding partners and agencies.
Person Specification
Qualifications
Essential
- Church Street Medical
- Person Specification Health Care Assistant
- Job Title:Health Care Assistant
- Department:Nursing
- Grade:dependable on experience
- Summary of Job To carry out assigned tasks involving direct patient care supporting the trained nursing staff
- Essential Qualifications/Experiences:Good communication and interpersonal skills
- The successful candidate will have the ability to:
- 1Communicate effectively.
- 2Carry out designated tasks with the minimum of supervision
- 3To maintain confidentiality
- 4To undertake basic computer skills
- 5 Have a current Phlebotomy Certificate
Person Specification
Qualifications
Essential
- Church Street Medical
- Person Specification Health Care Assistant
- Job Title:Health Care Assistant
- Department:Nursing
- Grade:dependable on experience
- Summary of Job To carry out assigned tasks involving direct patient care supporting the trained nursing staff
- Essential Qualifications/Experiences:Good communication and interpersonal skills
- The successful candidate will have the ability to:
- 1Communicate effectively.
- 2Carry out designated tasks with the minimum of supervision
- 3To maintain confidentiality
- 4To undertake basic computer skills
- 5 Have a current Phlebotomy Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
