Part Time Receptionist

Churchill Medical Centre

Information:

This job is now closed

Job summary

Churchill and Chingway Medical Centres are looking for an enthusiastic, understanding, flexible, well-organised person to join our very busy doctors surgery based in Chingford operating over 2 sites as a Medical Receptionist.

Applicants must be available to work both day time and early evening shifts (ranging from a 7.45am start and a late finish up to 8pm); and have the flexibility to provide cover for holidays and sickness.

Please send your CV to jparish@nhs.net

Previous experience of working in a GP Practice is preferable but not essential as training can be provided.

Only shortlisted candidates will be contacted. Please send a CV with your application

Main duties of the job

Ideal candidate would possess following skills:

Medical Receptionist experience

Excellent communication skills

Strong IT skills including Word, Excel and EMIS Web (preferable)

Ability to prioritise varied workload

Well organised with good time management skills

Flexible and enthusiastic

Committed to quality and customer satisfaction

Multitasking

Applicants must have good communication skills and be able to work under pressure.

Applicants must have good communication skills and be able to work under pressure.

About us

We are a training practice based over 2sites serving 14000 patients

We are looking to employ someone as a member of staff to be part of the Reception and administration team. Hours and days of work may vary but to begin with we will have approximately 16.5 hours a week available.

We are a fabulous and experienced team, we have 9 GP Partners, 2 salaried GPs, a varied number of registrars (depending on rotations), 2 Practice Nurses, 2 Advanced nurse practitioners and an experienced administration/reception team, supported by the Interim Practice Manager.

Date posted

25 April 2023

Pay scheme

Other

Salary

£11.95 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3894-23-0000

Job locations

1 Churchill Terrace

Chingford

London

E4 8DG


Chingway Medical Centre

7 Ching Way

London

E48YD


Job description

Job responsibilities

1. To ensure that patients are assisted courteously, efficiently and with empathy, and to support other members of the practice team in order that we may provide a caring and efficient service to the patients.

2. To act as the first point of call for patients at the practice; receiving and directing

them, answering their enquiries.

DIMENSIONS

1. Receiving and directing patients

2. Call Handling

3. Process prescription requests

4. To work as part of PSR team, active team player supporting colleagues and practice to achieve positive patient experience

Job description

Job responsibilities

1. To ensure that patients are assisted courteously, efficiently and with empathy, and to support other members of the practice team in order that we may provide a caring and efficient service to the patients.

2. To act as the first point of call for patients at the practice; receiving and directing

them, answering their enquiries.

DIMENSIONS

1. Receiving and directing patients

2. Call Handling

3. Process prescription requests

4. To work as part of PSR team, active team player supporting colleagues and practice to achieve positive patient experience

Person Specification

Essential criteria

Essential

  • Can-do attitude with focus on identifying solutions/ improvements to ways of working
  • Approachable
  • Friendly
  • Compassionate
  • Patient
  • Ability to multitask
  • Works well under pressure
  • Team player
  • Flexible
  • Able to prioritise workload
  • Able to work independently
  • Good telephone skills
  • Excellent communication skills
  • Computer literate
  • Understanding the needs and concerns of the patients
  • Responds well to developmental feedback

Desirable

  • Medical Receptionist experience
Person Specification

Essential criteria

Essential

  • Can-do attitude with focus on identifying solutions/ improvements to ways of working
  • Approachable
  • Friendly
  • Compassionate
  • Patient
  • Ability to multitask
  • Works well under pressure
  • Team player
  • Flexible
  • Able to prioritise workload
  • Able to work independently
  • Good telephone skills
  • Excellent communication skills
  • Computer literate
  • Understanding the needs and concerns of the patients
  • Responds well to developmental feedback

Desirable

  • Medical Receptionist experience

Employer details

Employer name

Churchill Medical Centre

Address

1 Churchill Terrace

Chingford

London

E4 8DG


Employer's website

https://www.churchillmedical.nhs.uk (Opens in a new tab)

Employer details

Employer name

Churchill Medical Centre

Address

1 Churchill Terrace

Chingford

London

E4 8DG


Employer's website

https://www.churchillmedical.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Interim Practice Manager

Shirley Stewart

jparish@nhs.net

02084307020

Date posted

25 April 2023

Pay scheme

Other

Salary

£11.95 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A3894-23-0000

Job locations

1 Churchill Terrace

Chingford

London

E4 8DG


Chingway Medical Centre

7 Ching Way

London

E48YD


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