Job summary
About The Role
We're looking for a confident, supportive and proactive Admin Team leader to guide and coordinate our admin team at The Leith Hill Practice.
This role is all about leadership, oversight and keeping our admin team running smoothly. You'll have a clear understanding of how the admin side of the practice works, providing direction, support and coaching to the team. You'll step in when needed to maintain service continuity and get hands-on when extra support is required.
As part of a senior admin team, you'll also share responsibilities such as courier cover and Thursday evening enhanced access clinics (on a rota basis)
Main duties of the job
What You'll Be Doing
As Admin Team Leader, you'll oversee and support the team ensuring, high-quality output, and compliance with practice standards. You'll guide and develop your colleagues through appraisals and training, while staying connected to the day to day work.
About us
The Leith Hill Practice is a well-regarded, community-focused GP surgery located in the village of Capel (between Horsham and Dorking)
Our supportive and collaborative admin team, ensure our services run smoothly and patients receive the best care.
We offer:
- A friendly, close-knit team.
- Ongoing training and development opportunities.
- Business mileage reimbursement for local duties.
- A meaningful and valued role.
Job description
Job responsibilities
- Team Leadership & Management Lead, mentor and develop the admin team, conduct appraisals, monitor performance and coordinate workloads effectively. Help introduce new practice processes, make sure the team feels confident using them, and ensure everyone gets the training they need to work smoothly and consistently.
- Patient Records & Data Management - Manage medical records, SARs and sensitive patient information; ensure accurate coding, record summarising and secure data handling.
- Clinical Administration Prepare referrals, letters, reports and document; support audits, clinical reporting, and key requirements such as vaccinations, child immunisations, cancer care reviews and FP69s.
- Private & Third Party WorkOversee and manage all non GMS work completed by the practice, invoicing and credit control.
- Operational Oversight Monitor both clinical and non-clinical stock, organise team meetings and take minutes.
- Compliance & Risk Management Adhere to GDPR, NHS, CQC and practice policies including safeguarding.
Job description
Job responsibilities
- Team Leadership & Management Lead, mentor and develop the admin team, conduct appraisals, monitor performance and coordinate workloads effectively. Help introduce new practice processes, make sure the team feels confident using them, and ensure everyone gets the training they need to work smoothly and consistently.
- Patient Records & Data Management - Manage medical records, SARs and sensitive patient information; ensure accurate coding, record summarising and secure data handling.
- Clinical Administration Prepare referrals, letters, reports and document; support audits, clinical reporting, and key requirements such as vaccinations, child immunisations, cancer care reviews and FP69s.
- Private & Third Party WorkOversee and manage all non GMS work completed by the practice, invoicing and credit control.
- Operational Oversight Monitor both clinical and non-clinical stock, organise team meetings and take minutes.
- Compliance & Risk Management Adhere to GDPR, NHS, CQC and practice policies including safeguarding.
Person Specification
Qualifications
Essential
- You have experience in GP practice administration and are ready to take ownership, support others and lead by example. You'll bring:
- Solid experience in GP practice or senior medical administration
- A clear understanding of how GP admin functions work together
- Confidence in using Systmone and medical terminology
- Strong IT skills
- A calm, professional approach, especially during busy periods
- Strong organisational skills and attention to detail
- Excellent knowledge of GDPR and patient confidentiality
- The ability to manage sensitive information and external communication.
Desirable
- Leadership experience is helpful, but equally important is the right mindset: practical, supportive, and confident in guiding and developing others.
Person Specification
Qualifications
Essential
- You have experience in GP practice administration and are ready to take ownership, support others and lead by example. You'll bring:
- Solid experience in GP practice or senior medical administration
- A clear understanding of how GP admin functions work together
- Confidence in using Systmone and medical terminology
- Strong IT skills
- A calm, professional approach, especially during busy periods
- Strong organisational skills and attention to detail
- Excellent knowledge of GDPR and patient confidentiality
- The ability to manage sensitive information and external communication.
Desirable
- Leadership experience is helpful, but equally important is the right mindset: practical, supportive, and confident in guiding and developing others.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
