Patient Services Administrator

Job summary

The Patient Services Administrator is responsible to the Patient Services Manager. They have general administrative duties within the admin office including managing and distributing incoming documentation and entering data onto the clinical system.

Proposed work pattern:

Mon - 12.00 - 18.00hrs ( 6)

Tues - 12.00 - 18.00hrs ( 6)

Wed - 12.00 - 18.00hrs ( 6)

Thurs - 12.00 - 18.00hrs ( 6)

Fri - 12.00 - 18.00hrs ( 6)

Main duties of the job

Managing Workflow documents and coding into the clinical records

Identify in workflow and refer any clinical actions internally as appropriate

Audit the workflow process

Managing emails, electronic and paper post.

Scanning of letters and relevant correspondence into patient notes.

Liaising with external agencies such as hospitals and community services.

Handle telephone queries and re-direct as appropriate

General admin support

About us

Ariel Healthcare have a dynamic and innovative team who strive to provide the best possible service for our patients.

With staff and patient welfare are the forefront of everything we do, the team is driven to provide an excellent service to the ever growing population of Chard and surrounding areas.

Based within the South Somerset countryside, Chard still maintains a small town feel and the practice is part of a close knit community. On the border of both Devon and Dorset, Chard benefits from good transport links to Taunton and Yeovil, whilst not being too far from the Jurassic Coast.

Working across 2 sites, our team of dedicated staff are hoping to find the right person to enhance the team further.

A little more about us;

• approx 18,200 Patients
• Multi-disciplinary team: with HCAs, Nurse Associates, Nurses, Advanced Nurse Practitioner, Paramedics
• Urgent Care Hub focusing on acute care with an MDT approach
• Training Practice: GP and Nursing students
• Focus on staff development: encouraging each individual to follow their passions
• High QOF achievement
• CQC rating: Good
• PCN Working: collaborating closely with local colleagues to enhance patient care whilst maintaining our practice ethos.