Job summary
The Governance Lead plays a crucial role in ensuring the delivery of
high-quality, safe, and effective care to patients.
This
role involves overseeing the practice's governance framework, which
includes quality assurance, risk management, patient safety, and regulatory
compliance.
Main duties of the job
KEY RESULT AREAS/RESPONSIBILITIES:
Governance Framework:
- Develop, implement, and maintain a robust governance framework to ensure patient safety, quality care, and
compliance with relevant regulations (e.g., CQC, NHS standards).
Quality
and Safety:
- Promote a
culture of continuous improvement and high standards in clinical care.
- Monitor
and evaluate performance, identifying areas for improvement and
implementing corrective actions where necessary.
Risk
Management:
- Oversee
the identification, assessment, and management of clinical risks within the
practice.
- Develop
and monitor risk mitigation strategies, including managing incidents,
complaints, and near misses.
Training
and Education:
- Support
the development and delivery of clinical training programs for staff, ensuring
that all clinicians are up to date with current best practices and regulatory
requirements.
Regulatory
Compliance:
- Ensure
the practice is compliant with the Care Quality Commission (CQC) requirements,
NHS standards, and any other relevant regulations.
Patient
Involvement and Feedback:
- Ensure
that patient feedback is gathered regularly and used to inform service
improvements.
- Address
and resolve patient concerns, complaints, and suggestions in a timely and
constructive manner.
Reporting
and Data Management:
- Collect,
analyse, and report on performance data, including audit results,
patient safety incidents, and feedback.
About us
Ariel Healthcare is a dynamic and innovative team who strive to provide the best possible service for our patients.
With staff and patient welfare are the forefront of everything we do, the team is driven to provide an excellent service to the ever growing population of Chard and surrounding areas.
Based within the South Somerset countryside, Chard still maintains a small town feel and the practice is part of a close knit community. On the border of both Devon and Dorset, Chard benefits from good transport links to Taunton and Yeovil, whilst still not being too far from the Jurassic Coast.
Working across 2 sites, our team of dedicated staff are hoping to find the right person to enhance the team further.
A little more about us;
- 20,000 Patients
- Multi- disciplinary team: with HCAs, Nurse Associates, Nurses, Advanced Nurse Practitioner, Paramedics
- Urgent Care Hub focussing on acute care with an MDT approach
- Training Practice: GP and Nursing students
- Focus on staff development: encouraging each individual to follow their passions
- High QOF achievement
- CQC rating: Good
- PCN Working: collaborating closely with local colleagues to enhance patient care whilst maintaining our practice ethos.
Job description
Job responsibilities
KEY RESULT AREAS/RESPONSIBILITIES:
Governance Framework:
- Develop, implement, and maintain a robust governance framework to ensure patient safety, quality care, and
compliance with relevant regulations (e.g., CQC, NHS standards).
- Lead and
coordinate the practices clinical governance meetings, including the
monitoring of key performance indicators (KPIs) related to clinical outcomes
and patient care.
Quality
and Safety:
- Promote a
culture of continuous improvement and high standards in clinical care.
- Monitor
and evaluate clinical performance, identifying areas for improvement and
implementing corrective actions where necessary.
- Oversee audits, ensuring they are conducted regularly and in line with
relevant guidelines.
- Ensure
the practice meets national and local standards for quality, safety, and
patient care.
Risk
Management:
- Oversee
the identification, assessment, and management of risks within the
practice.
- Develop
and monitor risk mitigation strategies, including managing incidents,
complaints, and near misses.
- Lead
investigations into clinical incidents and ensure that lessons learned are
communicated to the wider team.
Training
and Education:
- Support
the development and delivery of training programs for staff, ensuring
that all clinicians are up to date with current best practices and regulatory
requirements.
- Promote
professional development opportunities and encourage staff participation in
relevant continuing education.
Regulatory
Compliance:
- Ensure
the practice is compliant with the Care Quality Commission (CQC) requirements,
NHS standards, and any other relevant regulations.
- Prepare
the practice for CQC inspections, ensuring all documentation and processes are
in place.
- Monitor
compliance with clinical guidelines, protocols, and national frameworks.
Patient
Involvement and Feedback:
- Ensure
that patient feedback is gathered regularly and used to inform service
improvements.
- Promote
patient safety initiatives and facilitate patient involvement in the practices
clinical governance processes.
- Address
and resolve patient concerns, complaints, and suggestions in a timely and
constructive manner.
Leadership
and Collaboration:
- Work
closely with the practice management team, clinicians, and external partners to
drive improvements in clinical quality.
- Foster a
collaborative and open environment where clinical staff can share concerns and
ideas for service improvement.
- Act as a
point of contact for governance issues and provide leadership in
resolving any challenges that arise.
Reporting
and Data Management:
- Collect,
analyse, and report on performance data, including audit results,
patient safety incidents, and feedback.
- Ensure
accurate and up-to-date records are maintained, supporting the practices
continuous quality improvement efforts.
Job description
Job responsibilities
KEY RESULT AREAS/RESPONSIBILITIES:
Governance Framework:
- Develop, implement, and maintain a robust governance framework to ensure patient safety, quality care, and
compliance with relevant regulations (e.g., CQC, NHS standards).
- Lead and
coordinate the practices clinical governance meetings, including the
monitoring of key performance indicators (KPIs) related to clinical outcomes
and patient care.
Quality
and Safety:
- Promote a
culture of continuous improvement and high standards in clinical care.
- Monitor
and evaluate clinical performance, identifying areas for improvement and
implementing corrective actions where necessary.
- Oversee audits, ensuring they are conducted regularly and in line with
relevant guidelines.
- Ensure
the practice meets national and local standards for quality, safety, and
patient care.
Risk
Management:
- Oversee
the identification, assessment, and management of risks within the
practice.
- Develop
and monitor risk mitigation strategies, including managing incidents,
complaints, and near misses.
- Lead
investigations into clinical incidents and ensure that lessons learned are
communicated to the wider team.
Training
and Education:
- Support
the development and delivery of training programs for staff, ensuring
that all clinicians are up to date with current best practices and regulatory
requirements.
- Promote
professional development opportunities and encourage staff participation in
relevant continuing education.
Regulatory
Compliance:
- Ensure
the practice is compliant with the Care Quality Commission (CQC) requirements,
NHS standards, and any other relevant regulations.
- Prepare
the practice for CQC inspections, ensuring all documentation and processes are
in place.
- Monitor
compliance with clinical guidelines, protocols, and national frameworks.
Patient
Involvement and Feedback:
- Ensure
that patient feedback is gathered regularly and used to inform service
improvements.
- Promote
patient safety initiatives and facilitate patient involvement in the practices
clinical governance processes.
- Address
and resolve patient concerns, complaints, and suggestions in a timely and
constructive manner.
Leadership
and Collaboration:
- Work
closely with the practice management team, clinicians, and external partners to
drive improvements in clinical quality.
- Foster a
collaborative and open environment where clinical staff can share concerns and
ideas for service improvement.
- Act as a
point of contact for governance issues and provide leadership in
resolving any challenges that arise.
Reporting
and Data Management:
- Collect,
analyse, and report on performance data, including audit results,
patient safety incidents, and feedback.
- Ensure
accurate and up-to-date records are maintained, supporting the practices
continuous quality improvement efforts.
Person Specification
Experience
Essential
- Experience of working within a Healthcare setting or a role with transferrable skills.
Desirable
- Experience of leadership and management.
- Experience of Governance management.
Person Specification
Experience
Essential
- Experience of working within a Healthcare setting or a role with transferrable skills.
Desirable
- Experience of leadership and management.
- Experience of Governance management.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
