Job summary
This role is advertised as a permanent position based on 20 - 37.5 hours per week.
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
You will work as part of a team providing a professional and effective service to patients and colleagues following business policies and procedures, always ensuring accuracy.
Main duties of the job
The following are the core responsibilities of the Healthcare Assistant. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a. Undertake new patient health checks.
b. Support the practice nurse with health promotion programs.
c. Carry out baseline observations such as pulse oximetry, blood pressure, temperature and pulse rate, recording findings accurately.
d. Facilitate routine and 24-hour BP monitoring, advising patients accordingly.
e. Undertake wound care, dressings and other clinical tasks as required.
f. Support the practice nurse with the management of chronic disease clinics.
g. Carry out BMI checks as directed.
h. Act as a chaperone as required.
i. When trained, undertake venipuncture.
j. When trained, administer flu vaccinations.
k. Carry out ECGs as requested.
l. Ensure specimens are recorded and ready for onward transportation.
m. Provide support with coil and implant clinics as required.
n. Ensure all clinical rooms are adequately stocked and prepared for each session.
o. Ensure fridges are cleaned routinely in accordance with extant guidance.
p. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC policy.
Deliver opportunistic health promotion where appropriate
About us
Crossley Street Surgery have a
very exciting opportunity for a Healthcare Assistant to join our surgery.
We are a four-partner,
semi-rural practice, set in the attractive market town of Wetherby. The
practice serves 12,000 patients and is housed in modern purpose-built premises
with all the usual facilities for contemporary General Practice, including
wheelchair access and a lift.
Crossley Street follows the
Modern general practice model and is a total triage practice, utilising
SystmOne and AccuRx. As part of the Wetherby PCN, we have access to a range of
ARRS roles staff, including pharmacists, pharmacy technicians, care coordinators,
and occupational therapists. We also have a paramedic who carries out home
visits and an advanced paramedic who sees patients at the practice.
Job description
Job responsibilities
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
You will work as part of a team providing a professional and effective service to patients and colleagues following business policies and procedures, always ensuring accuracy.
Job description
Job responsibilities
To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education whilst also supporting the administrative team on an as-required basis.
You will work as part of a team providing a professional and effective service to patients and colleagues following business policies and procedures, always ensuring accuracy.
Person Specification
Qualifications
Essential
- Phlebotomy certification
- Vaccination certification
- Experience of working with the general public
- Experience of working in a healthcare setting
- ECGs
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Desirable
- SystmOne user skills
- Wound care/removal of sutures and staples
- Experience of working in a primary care environment
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Previous completion of the HCA Care Certificate
Education
Essential
- Driving Licence
- GCSE or equivalent
Desirable
- NHS: 1 year (preferred)
- Health case assistant: 1 year (preferred)
Person Specification
Qualifications
Essential
- Phlebotomy certification
- Vaccination certification
- Experience of working with the general public
- Experience of working in a healthcare setting
- ECGs
- Venepuncture
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Ability to follow clinical policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Problem solver with the ability to process information accurately and effectively, interpreting data as required
- High levels of integrity and loyalty
- Sensitive and empathetic in distressing situations
- Ability to work under pressure/in stressful situations
- Able to communicate effectively and understand the needs of the patient
- Commitment to ongoing professional development
- Effectively utilise resources
- Punctual and committed to supporting the team effort
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
- Occupational Health clearance
Desirable
- SystmOne user skills
- Wound care/removal of sutures and staples
- Experience of working in a primary care environment
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level
- Previous completion of the HCA Care Certificate
Education
Essential
- Driving Licence
- GCSE or equivalent
Desirable
- NHS: 1 year (preferred)
- Health case assistant: 1 year (preferred)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
