Job summary
Cowley Road
Medical Practice are seeking an enthusiastic and skilled Health Care Assistant to
compliment the role of the nurse and other Health Professionals and be an
integral part and key member of our care team.
You will use
clinical skills within the practice to promote well-being and maximise health
gain for patients and provide a safe, high quality and accessible treatment
room service to our registered patients. We value teamwork, mutual support and
a friendly working environment.
The ideal
candidates Health Care Assistant Duties will include phlebotomy, blood
pressure readings, weight measurements, Diabetes Health checks, NHS Health
Checks, ECG recordings, assisting with wound dressings, urinalysis and
assisting GPs with Gynaecology clinics, while always maintaining a clean and
safe environment.
They will
work closely with General Practitioners, nurses, and laboratory staff to
provide high-quality patient care.
Hours being
offered in the role of a HCA are Part time (20 hours per week).
Please note that this vacancy could close early once
sufficient applications have been received.
Main duties of the job
The purpose of
this role is to:
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Perform
venipunctures and capillary punctures to obtain blood samples from patients.
Properly
label, store, and prepare specimens for laboratory testing and transportation.
Verify
patient identification and medical records before performing procedures.
Educate
patients on the blood draw process and answer any questions.
Carry out
NHS Health Checks
Complete
Diabetes part 1 Health checks
Assist
with patient wound dressing and provide wound management advise.
Carry out
urinalysis and document on patients records accordingly.
Maintain
accurate records of patient interactions and specimen collections.
Follow
infection control and safety protocols to ensure a sterile environment.
Manage
supplies and restock medical equipment as needed.
Assist
Doctors in Gynaecology Clinics.
Assist
with clerical duties, such as scheduling appointments and updating patient
records.
About us
Cowley Road
Medical Practice is a GP Practice providing various NHS Community and Primary
Care Clinical services to patients in Oxford.
We are a vibrant, forward-thinking GP practice that places
the care of both our patients and staff at the core of everything we do.
Our
close-knit team fosters a warm, friendly, and compassionate environment,
creating a space where everyone feels valued. Serving a diverse community of
over 12,000 patients, our dedicated GPs, nurses, pharmacist, healthcare
assistants (HCAs) and administrative staff work together to provide outstanding
care.
Every day, our team goes above and beyond to support and improve the
health and well-being of the community we are proud to serve.
Cowley Road Medical Practice is supported by Principle
Medical Ltd (PML).
PML
is a successful not-for-profit, GP-led organisation providing various NHS
community and primary care clinical services to patients across Oxfordshire
and Northamptonshire. We have evolved as a NHS healthcare provider since 2004
and in the last few years have grown significantly, now employing around 300
staff with a turnover of circa £16m. PML holds GMS contracts, as well as being
a GP Federation representing circa 50 GP practices covering approximately
650,000 patients.
We welcome applicants from a diverse range of
backgrounds and circumstances and people with protected characteristics under
the Equality Act 2010
Job description
Job responsibilities
Professional/Clinical:
Assess
problems presented opportunistically by patients.
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Blood
pressure monitoring.
Health
prevention screening such as NHS Health Checks.
Diabetes
assessments.
Processing
of urine samples.
Properly
label, store, and prepare specimens for laboratory testing and
transportation.
ECG
recordings.
Assist
with patient wound dressing and provide wound management advise.
Assist
with clerical duties, such as scheduling appointments and updating patient
records.
Ensure
infection control guidelines are maintained.
Communicate
effectively with other members of the primary health care team.
Preserve
confidentiality.
Any
other duties considered relevant to the post.
Managerial:
Assist
patients to identify their health needs.
Responsible
for the maintenance of equipment and stock control.
Manage
and organise individual patient consultations.
Attend
staff meetings.
Effectively
manage own time, workload and resources.
Preserve
confidentiality of information gained at all times.
Educational:
Identify
personal development and training needs in conjunction with the Nurse
Manager.
Participate
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and or professional development.
Health and
Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice Health & Safety
Policy, to include:
Using
personal security systems within the workplace according to practice
guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks.
Making
effective use of training to update knowledge and skills
Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards.
Reporting
potential risks identified.
Equality
and Diversity:
The
post-holder will support the equality, diversity and rights of patients,
carers and colleagues, to include:
Acting
in a way that recognizes the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and
current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Confidentiality:
The post
holder must maintain confidentiality of information in accordance with
professional and PML policy. The post holder may access information only on a
need-to-know basis in the direct discharge of duties and divulge information
only in the proper course of duties.
Safeguarding:
To
recognise that promoting the welfare and safeguarding children, young people
and adults is everyone's business and access training and supervision as
appropriate to the role.
To
support the organisation in ensuring service users are protected from abuse
or the risk of abuse and their human rights are respected and upheld.
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and interagency
safeguarding procedures.
Personal/Professional
Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development.
This may mean study in staff members own time.
Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
This job description
seeks to outline the key duties and responsibilities of the post holder and is
not a definitive document and does not form part of the main statement of
terms and conditions. This job will be reviewed periodically, and changes may
be made in consultation with the post-holder.
Job description
Job responsibilities
Professional/Clinical:
Assess
problems presented opportunistically by patients.
Provide
a safe, high quality and accessible phlebotomy service to the practice
population.
Blood
pressure monitoring.
Health
prevention screening such as NHS Health Checks.
Diabetes
assessments.
Processing
of urine samples.
Properly
label, store, and prepare specimens for laboratory testing and
transportation.
ECG
recordings.
Assist
with patient wound dressing and provide wound management advise.
Assist
with clerical duties, such as scheduling appointments and updating patient
records.
Ensure
infection control guidelines are maintained.
Communicate
effectively with other members of the primary health care team.
Preserve
confidentiality.
Any
other duties considered relevant to the post.
Managerial:
Assist
patients to identify their health needs.
Responsible
for the maintenance of equipment and stock control.
Manage
and organise individual patient consultations.
Attend
staff meetings.
Effectively
manage own time, workload and resources.
Preserve
confidentiality of information gained at all times.
Educational:
Identify
personal development and training needs in conjunction with the Nurse
Manager.
Participate
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and or professional development.
Health and
Safety:
The
post-holder will assist in promoting and maintaining their own and others
health, safety and security as defined in the practice Health & Safety
Policy, to include:
Using
personal security systems within the workplace according to practice
guidelines.
Identifying
the risks involved in work activities and undertaking such activities in a
way that manages those risks.
Making
effective use of training to update knowledge and skills
Using
appropriate infection control procedures, maintaining work areas in a tidy
and safe way and free from hazards.
Reporting
potential risks identified.
Equality
and Diversity:
The
post-holder will support the equality, diversity and rights of patients,
carers and colleagues, to include:
Acting
in a way that recognizes the importance of peoples rights, interpreting them
in a way that is consistent with practice procedures and policies, and
current legislation.
Respecting
the privacy, dignity, needs and beliefs of patients, carers and colleagues.
Behaving
in a manner which is welcoming of the individual, is non-judgmental and
respects their circumstances, feelings priorities and rights.
Confidentiality:
The post
holder must maintain confidentiality of information in accordance with
professional and PML policy. The post holder may access information only on a
need-to-know basis in the direct discharge of duties and divulge information
only in the proper course of duties.
Safeguarding:
To
recognise that promoting the welfare and safeguarding children, young people
and adults is everyone's business and access training and supervision as
appropriate to the role.
To
support the organisation in ensuring service users are protected from abuse
or the risk of abuse and their human rights are respected and upheld.
To
ensure concerns are responded to appropriately in line with the organisations
Safeguarding Adults Policy and the Child Protection Policy and interagency
safeguarding procedures.
Personal/Professional
Development:
The
post-holder will participate in any training programme implemented by the
practice as part of this employment, such training to include:
Participation
in an annual individual performance review, including taking responsibility
for maintaining a record of own personal and/or professional development.
This may mean study in staff members own time.
Taking
responsibility for own development, learning and performance and
demonstrating skills and activities to others who are undertaking similar
work.
This job description
seeks to outline the key duties and responsibilities of the post holder and is
not a definitive document and does not form part of the main statement of
terms and conditions. This job will be reviewed periodically, and changes may
be made in consultation with the post-holder.
Person Specification
Experience
Essential
- Ability to provide quality care.
- Clear understanding of clinical governance and guidelines.
- Experience of working in a Primary Care Setting.
- Ability to work independently following verbal or written instructions.
- Ability to follow protocols and recognise when you need to ask advice or refer to a qualified clinician.
- Ability to work efficiently in a fast-paced healthcare environment.
- Ability to demonstrate care and compassion to /for patients and carers
Desirable
- Experience using EMIS Web.
- Strong knowledge of venipuncture techniques and medical terminology.
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Influencing and assertiveness skills.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines.
- Good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines and have good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Desirable
- Influencing and assertiveness skills.
Qualifications
Essential
- Satisfactory general education and evidence of additional training relevant to role, including the Care Certificate and phlebotomy training.
- Experience of delivering a service to others
Person Specification
Experience
Essential
- Ability to provide quality care.
- Clear understanding of clinical governance and guidelines.
- Experience of working in a Primary Care Setting.
- Ability to work independently following verbal or written instructions.
- Ability to follow protocols and recognise when you need to ask advice or refer to a qualified clinician.
- Ability to work efficiently in a fast-paced healthcare environment.
- Ability to demonstrate care and compassion to /for patients and carers
Desirable
- Experience using EMIS Web.
- Strong knowledge of venipuncture techniques and medical terminology.
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Influencing and assertiveness skills.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines.
- Good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Skills and Attributes
Essential
- Strong communication skills, both written and verbal.
- Ability to stand for a period of time and lift medical supplies.
- Understands the importance of team working.
- Commitment to ongoing training and development.
- Able to work with patients and staff in emotional circumstances.
- Able to meet deadlines and have good time management.
- Strong IT skills, including proficiency in Microsoft Word.
- Flexible and adaptable to change.
Desirable
- Influencing and assertiveness skills.
Qualifications
Essential
- Satisfactory general education and evidence of additional training relevant to role, including the Care Certificate and phlebotomy training.
- Experience of delivering a service to others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).